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4.3 out of 5

"The staff was very attentive and friendly. The grab and go breakfasts were nice. " More

By a verified traveler on Sat 09 Jan 2021

Hotel Description

3.5-star hotel near Smathers Beach

Oceanside stay

Your stay at this New Town hotel places you within 3 miles (5 km) of Smathers Beach and Higgs Beach. Key West Golf Club and Lower Keys Medical Center are also within 2 miles (3 km).

Poolside dining

This hotel features a poolside bar, a bar/lounge, and an outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Comfy beds, WiFi

The 133 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. TVs come with cable channels, and other amenities include WiFi and room service.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Pool Access

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fairfield Inn & Suites Key West at The Keys Collection ratings based on 14 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairfield Inn & Suites Key West at The Keys Collection

Everyone (9) Couples (2) Family (2)
4 out of 5
The staff was very attentive and friendly. The grab and go breakfasts were nice.

Posted by , from CO on Jan 9, 2021

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Comment from Hotel Management

Jan 11, 2021 by Fernando

Good Morning Michelle, Thank you so much for your feedback we greatly appreciate it! We hope to see you again in the near future!

2 out of 5
Upon check in Damien was great and welcomed us quite nicely. However, after that things went downhill. As far as "Marriott" standards go this fell very short. The first thing thing to be weary of is, if bugs bother you be aware that this hotel has millipedes everywhere. We had 6 in our room and literally they are crawling everywhere outside on the ground, stairs and crawling up the walls. As far as rooms go they are also not 'Marriott" standard. Ive stayed at over 100 Marriott locations and these rooms are more like La Quinta type rooms and not your typical Marriott one. Also the shuttles to downtown get overbooked and we were told we had to "grab the next one or have the hotel get you a taxi". Overall we were very disappointed in our stay here.

Posted by , from North Providence on Nov 24, 2020

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Comment from Hotel Management

Nov 27, 2020 by Ophelia

Our apologies for the inconveniences you may have experienced during your stay with us, we have our pest control coming to take care of the pest issues that we are experiencing at this time of the year. Due to the pandemic that we are going through right now, we have to do social distancing on our shuttles and are only allowed so many guest on the shuttle at a time. Our apologies again for any inconveniences during your stay with us.

4 out of 5

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 13, 2020 by Ophelia

Thank you for your review.

5 out of 5

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 27, 2019 by Ophelia

Thank you for your review.

5 out of 5

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 14, 2019 by Ophelia

Thank you for your review.

5 out of 5

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 17, 2019 by Iroda

Thank you. We hope to see for your next visit to Keys.

5 out of 5
Very nice very pleasant time there. I was there for training and really didn’t get a chance to see much. The staff was very helpful.

Posted by on May 18, 2019

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Comment from Hotel Management

May 20, 2019 by Tiffany Folks, Front Office Manger

Thank you for taking the time to share your experience. We are happy to hear you have a great stay.

5 out of 5
Great location. Lots of breakfast item options. Other than a rooster waking us up early, the stay was great.

Posted by on May 1, 2019

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Comment from Hotel Management

May 9, 2019 by Tiffany Folks, Front Office Manager

Thank you for taking the time to share your experience. We are happy to hear you enjoyed you stay. I apologize for the Rooster. We do provide sleep amenity kits to help with the noise. We look forward to welcoming you back.

3 out of 5
Property was mediocore. House keeping skipped room on two occassions and had to call front desk to get room services

Posted by on Apr 16, 2019

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Comment from Hotel Management

Apr 18, 2019 by FF Key West

Thank you so much for sharing your experience. We apologize that your room was not serviced as requested. I am glad the front desk was able to service for you. We hope you will give us an opportunity in the future to exceed your expectations.

5 out of 5
Excellent place stay! Staff was excellent! Very convenient!

Posted by on Feb 6, 2019

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Comment from Hotel Management

Feb 19, 2019 by Laetryce

Thank you so much

About the Fairfield Inn & Suites Key West at The Keys Collection

Location 3852 North Roosevelt Boulevard, Key West, FL 33040

Property Features

Fairfield Inn & Suites Key West at The Keys Collection offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Fairfield Inn & Suites Key West at The Keys Collection. For a fee, parking is available. A complete renovation of Fairfield Inn & Suites Key West at The Keys Collection was completed in May 2015. This 3.5-star Key West hotel is smoke free.

  • 133 guestrooms or units
  • 2 levels
  • 4 buildings
  • Built in 2015
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Key West Intl. Airport (EYW) (2.5 km / 1.6 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Fairfield Inn & Suites Key West at The Keys Collection offers 133 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Poolside Bar - This poolside bar serves light fare only. Happy hour is offered.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Noise-free rooms not guaranteed
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.07 per accommodation, per night

The resort fee includes:

  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 5.62 per night (rates may vary)
  • Self parking fee: USD 21.35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Hotel Key West Keys Collection
  • Fairfield Inn Key West Keys Collection
  • Fairfield Inn Key West Keys Collection Hotel
  • Fairfield Inn Keys Collection Hotel
  • Fairfield Inn Keys Collection
  • Fairfield Inn Suites Key West at The Keys Collection
  • Fairfield Inn Suites by Marriott Key West Keys Collection
  • Fairfield Inn & Suites Key West at The Keys Collection Hotel
  • Fairfield Inn & Suites Key West at The Keys Collection Key West
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.