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4.9 out of 5

"The happy hour was great, along with the intimacy of the pool setting which encouraged conversations with other guests. Dove bars and water bottles w ... " More

By a verified traveler on Sun 13 Oct 2019

Hotel Description

4-star romantic resort near Duval Street

Close to the beach

A stay at this Old Town Key West resort places you steps from South Beach and within a 5-minute walk of Duval Street. Ernest Hemingway Home and Museum and Higgs Beach are also within half a mile (1 km).

2 outdoor pools

This smoke-free resort features 2 outdoor pools, a fitness center, and a restaurant. Business travelers can take advantage of the laundry service. A bar/lounge, a 24-hour front desk, and a terrace are also provided.

Kitchens, flat-screen TVs

The 35 soundproofed guestrooms have 2 bedrooms and offer comfy beds and balconies. Flat-screen TVs come with cable channels, and other amenities include kitchens and living rooms.

Luxury 2 bedroom Bi-level Garden View Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$399* Per night/room Sep 20 - Sep 21

Luxury 2 Bedroom Poolview Flat Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Luxury 2 Bedroom Poolview Bi-level Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Luxury Two Bedroom Garden View Flat Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Santa Maria Suites ratings based on 16 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Santa Maria Suites

Everyone (7) Family (5)
5 out of 5
The happy hour was great, along with the intimacy of the pool setting which encouraged conversations with other guests. Dove bars and water bottles were exceptional perks. Staff members were so helpful with all of our questions because it was our first visit to Key West.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 13, 2019 by Jim

Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable. We appreciate your feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations

5 out of 5

Posted by on Apr 30, 2019

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Comment from Hotel Management

Apr 30, 2019 by Jim

Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our hotel so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations

5 out of 5
Best hotel! Great location and great staff. Very helpful and friendly. Would totally stay there again! Love the turndown service- a nice touch to an already amazing place!

Posted by , from Maryland on Nov 25, 2018

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Comment from Hotel Management

Nov 25, 2018 by Jim

Thank you so much for taking the time to write this lovely review of our hotel. I was so pleased that your stay with us was so enjoyable. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations

5 out of 5
Nice hotel room was clean and had plenty of space . Pool was nice too. Close to duval street

Posted by on Sep 26, 2018

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Comment from Hotel Management

Sep 27, 2018 by Jim

Thank you so much for taking the time to write this five star review of our hotel. I am pleased to read that we exceeded your expectations on your recent visit. We have many great team members on our team that work hard everyday to make sure that all our guest stays are memorable. We believe we have the best value for all of our customers based on our location, amenities and staff. We look forward to being your hotel of choice for all your future visits to Key West. All the best, Jim Heineman VP Operation

5 out of 5
I would 100% stay here again! The staff was accommodating, the room was clean, and it truly felt like I was on vacation. I highly recommend.

Posted by on Jun 11, 2018

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Comment from Hotel Management

Jun 12, 2018 by Jim

Thank you for taking the time to write this five star review of our hotel. We have many great team members that work hard each day to provide exceptional guest service. I was pleased to read that we exceeded your expectations with our staff and our facilities. We look forward to hosting all your future trips to Key West. All the best, Jim Heineman, VP Operations

5 out of 5
Very acomadating staff and very clean suites. If we come back we definitely would stay here again but not get the two story suite...a lot of steps for us. Would recommend my friends and family to stay here. Very nice pool area...and great for families.

Posted by on Jun 9, 2018

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Comment from Hotel Management

Jun 10, 2018 by Jim

Thank you so much for taking the time to write this great review of our hotel. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations

5 out of 5
My wife and I stayed with our three children ages 15, 13, 11 and found the accommodations to be outstanding. We were very comfortable in our 2 bedroom suite. The very modern kitchen was well equipped and more than substantial. The king beds and pillows were extremely comfortable. The pull-out sofa was also very good for a sofa bed. The entire grounds are clean and maintained very well. As other reviews mention, the staff is extremely attentive and helpful. Ken is top notch and when he wasn't there Matilda and Marta were up to the task and couldn't have been friendlier and more welcoming. Our first request was to rent bikes for the week. In less than an hour, Ken made arrangements and had bikes suited for each of us complete with locks, lights, and helmets for the kids. Tip: Bikes are the best way to get around Key West, highly recommend. Any advice they offered for dining were spot on and several times accompanied by a coupon. They also pointed us in the right direction for three excursions, two of which they reserved and booked for us. Without a doubt the staff live up to all the great reviews. We enjoyed our stay immensely and would highly recommend this hotel to other travelers.

Posted by on Apr 16, 2018

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Comment from Hotel Management

Apr 17, 2018 by Jim

Thank you so much for taking the time to write this great review of our hotel. We have many superstars here that works hard to ensure that each and every guest of ours have a memorable stay with us. We believe that we have the best staff and amenities to top all of the other hotels in Key West. We look forward to hosting your next trip to Key West and being your hotel of choice for all your future visits to our great island. All the best, Jim Heineman VP Operations

4 out of 5

Great place to stay

good location, very nice inside with a full kitchen and 2.5 baths. Rooms were a little small and the amount of stairs was a bit much but otherwise very enjoyable stay.

Posted by , from Baltimore on Feb 23, 2017

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Comment from Hotel Management

Feb 26, 2017 by Jim

Thank you for taking the time to write this great review of our hotel. We look forward to hosting you next stay with us in Key West. All the best, Jim Heineman VP Operations

5 out of 5

Amazing!!!!!

Staff was great!!! Room was Amazing!!! Overall a wonderful experience. Definitely recommend

Posted by , from NJ on Sep 3, 2016

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5 out of 5

Nice hotel, great location

Pros: The location and the decor.
Cons: Not a thing. I would go back there in a heartbeat.
Location: Location is great. The area is quiet and near the beach. There is a beautiful pool area. A stop for the Trolley is right across the street.
This is a very nice hotel. It is located in the Southernmost area of Key West away from the hustle of central Duval Street and a block from the beach. Our unit had two bedrooms and two baths on the upper level and a living area with a convertible couch, a small bath, and a fully equipped kitchen. Everything was modern and clean and all amenities were provided. Turn down service in the evening included fresh muffins for breakfast and cookies. There were even Dove bars in the freezer. I didn't realize that it would be an upstairs unit and the stairs were a bit of a problem for me due to recent surgery. They did have some downstairs units available but we chose to stay put as we were only staying two nights. If stairs are a problem it would be best to be sure to get a downstairs unit. I understand they are even larger.

Posted by , from Lakewood Ranch, Florida on Apr 21, 2016

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Santa Maria Suites offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Santa Maria Suites. Parking is available for a fee. This 4-star Key West resort is smoke free.

  • 35 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Santa Maria Suites offers 35 accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate living rooms. Pillowtop beds feature premium bedding. Accommodations at this 4-star resort have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, designer toiletries, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchen
  • Private balcony
  • Dining room
  • Living room
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

The resort hosts a free manager's reception daily.

Ambrosia - This restaurant serves dinner only.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Bicycle rentals on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Fitness center access
  • Bicycle storage
  • Internet access
  • Newspaper
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge service
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maria Suites
  • Santa Maria Suites
  • Santa Maria Suites Aparthotel Key West
  • Santa Maria Suites Key West
  • Suites Santa Maria
  • Santa Maria Suites Aparthotel
  • Santa Maria Hotel Key West
  • Santa Maria Resort
  • Santa Maria Suites Hotel Key West
  • Santa Maria Suites Hotel
  • Santa Maria Suites Resort Key West
  • Santa Maria Suites Resort
  • Santa Maria Resort
  • Santa Maria Suites Resort
  • Santa Maria Suites Key West
  • Santa Maria Suites Resort Key West
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.