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Casa Marina Key West, Curio Collection by Hilton

5-star property
1500 Reynolds Street, Key West, FL 1-855-201-7819
3.2 out of 5
See all 33 travelocity Reviews

"The architecture around the property was beautiful. The property is in real need of upgrades to the rooms (everything in the room needs upgraded). Oth ... " More

By a verified traveler on Sun 11 Sep 2022

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Hotel Description

5-star beachfront resort near Duval Street

On the beach

Within a 10-minute walk of this Old Town Key West resort, you'll find Duval Street and Higgs Beach. Simonton Beach and Key West AIDS Memorial are also within half a mile (1 km).

Poolside dining

This smoke-free resort features a private beach, a full-service spa, and 3 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Families will appreciate babysitting, along with kayaking.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$264* Per night/room Dec 22 - Dec 23

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Ocean View (Pool/Ocean View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Loft, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Ocean View (Historic Flagler Building)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Casa Marina Key West, Curio Collection by Hilton ratings based on 33 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Casa Marina Key West, Curio Collection by Hilton

Everyone (11) Couples (11) Family (6)
4 out of 5
The architecture around the property was beautiful. The property is in real need of upgrades to the rooms (everything in the room needs upgraded). Other than that, everything else was great!

Posted by , from UNION on Sep 11, 2022

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Comment from Hotel Management

Sep 12, 2022 by General Manager

Dear Kendall, Thank you for taking the time to leave us a review. We're thrilled to know that you appreciated our beautiful facility. Your feedback regarding aspects of your stay that could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

5 out of 5
The hotel was awesome The staff was great always polite willing to help at anytime

Posted by on Jun 6, 2022

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Comment from Hotel Management

Jun 10, 2022 by General Manager

Dear Michael, It's delightful to hear that our wonderful team members impressed you at Casa Marina Key West, Curio Collection by Hilton! Please consider coming back to stay with us again later down the road.

4 out of 5

Posted by on Mar 27, 2022

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Comment from Hotel Management

Aug 7, 2022 by Rianna Van Erem

Thank you for your rating. Any feedback and details in regards to your experience is greatly appreciated to make future guest experiences a 10 out of 10.

2 out of 5
There is no real beach. Just sand on top of rocks but pictures disguise it. Rooms are small, feel small. The one-bedroom feels like a walk in closet since living room part has views but room is inside with no window. Staff very friendly. Common areas very nice so we ended up hanging out in the common area and as or visiting town.

Posted by , from BROOKLYN on Nov 27, 2021

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Comment from Hotel Management

Nov 29, 2021 by Nicole R.

Thank you for taking time to provide this rating and feedback. We are delighted that you chose to stay with us at our historic resort and we certainly appreciate that you recognized the kindness of our team members and the beauty of our common areas. As with most historic resorts, rooms do tend to seem smaller. Fun Fact: when the resort was first built in 1920, most rooms did not have their own private bathrooms and shared a bathroom at the end of the hallway. As private baths were added to rooms, it took up some the of the footprint of the original room. We regret any miscommunication about the beaches. While Casa Marina is home to the largest private beach in Key West, Key West is built from coral and limestone. Most of the beaches have a small amount of a rocky entrance. At Casa Marina, we do have two points of soft sand entry and of course our sister resort The Reach where you full access as our guest is the home to the only private natural sand beach in Key West. Hopefully we may be able to welcome you again in the future!

1 out of 5
The only good thing about my stay is that they were able to get me early check in. The rest was truly terrible, I had not one but TWO giant roaches in my room. There was dead ants all over the floor when i walked in, i had to ask for them to clean the room 3 times before finally someone came in, and they didnt even vaccum, they just mopped the dead ants around. Then on the last day of my stay the ceiling in the bathroom started to leak, till the point that right before i left to check out i had to put towels on the floor because there was a pool of water. Absolutely terrible. I never leave reviews but for the price of this room, I had to say something.

Posted by on Oct 12, 2021

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Comment from Hotel Management

Oct 13, 2021 by Maureen Holden

Jesslyn, thank you for this feedback. We sincerely regret that your visit did not seem to meet your or our expectations.

3 out of 5
Beautiful grounds and view.

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 23, 2021 by Maureen Holden

We are delighted that you enjoyed our beautiful grounds and views and thank you for taking time to provide this feedback and rating. We hope to welcome you again.

2 out of 5
This has amazing history about Waldorf. Pool very clean ans enjoyable. The rooms are filthy and they dont clean them even upon request. The charges on top of the price already paid makes this hotel absolutely a terrible place to stay. I would have thought for $700 a night/ plus 75 they charged me each day, the room to be at least cleaned. There was mold in the shower and on the patio. The floors made our feet black ...... choose another hotel.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 12, 2021 by Maureen Holden

We sincerely regret any miscommunication that may have occurred at the front desk about new protocols for the number of times and the scheduling for servicing rooms upon your arrival and we will advise with housekeeping so that they can correct any missteps that may have occurred during your stay. We appreciate you letting us know.

1 out of 5
I liked just about nothing regarding the bait and switch the pictures do not reflect the outdated rooms. Terrible billing issues with amenities no cleaning services.

Posted by on Jul 10, 2021

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Comment from Hotel Management

Jul 12, 2021 by Maureen Holden

Thank you for taking time to provide this feedback and rating. We sincerely apologize that your stay did not meet your expectations. We will advise our housekeeping team about your concerns on the servicing of your guestroom.

2 out of 5
I was very disappointed with our stay. The hotel needs a lot of work, and cleanliness. Staff with the exception of a few were very rude and looked more annoyed than anything. Service was slow. Our shower did not drain and housekeeping was subpar at best. Extremely disappointed with our stay, especially for the money.

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jun 26, 2021 by Maureen Holden

Thank you for taking time to provide this feedback. We appreciate your thoughtful comments and we regret that your visit did not meet your expectations. We will use your input to improve.

4 out of 5
No noticeable recycling on the grounds.

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 17, 2021 by Maureen Holden

Thank you for taking time to provide this rating and feedback. We are delighted that you enjoyed your visit and hope to welcome you again. We appreciate that you noticed our recycling efforts.

About the Casa Marina Key West, Curio Collection by Hilton

Location 1500 Reynolds Street, Key West, FL 33040

Property Features

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Casa Marina Key West, Curio Collection by Hilton you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge, a beach bar, and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. This luxury resort also offers a health club, a garden, and a terrace. Parking is available for a fee. This 5-star Key West resort is smoke free.

  • 311 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • 11368 sq ft of conference space
  • 1056 sq m of conference space
  • Built in 1920
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge) , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Casa Marina Key West, Curio Collection by Hilton offers 311 air-conditioned accommodations with laptop-compatible safes and espresso makers. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Sun Sun - This poolside restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Flagler's Cafe - This café serves breakfast and light fare. Open daily.

Four Marlins - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A private beach and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Golfing nearby
  • Parasailing nearby
  • Beach volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Motor boating on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Sailing on site
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Scuba diving nearby

Spa Services

Spa Al Mare has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

  • Couples treatment rooms
  • Massages on beach
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Prenatal massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per day
  • Weight limit: 25 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 50.63 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Partner property beach club access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Partner property pool access
  • Partner property access
  • Nearby fitness center access
  • Business center/computer access
  • Phone calls
  • Faxes
  • In-room bottled water
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.95 and USD 33.00 for adults, USD 4.95 and USD 15.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per day (rates may vary)
  • Self parking fee: USD 29 per night
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Marina
  • Casa Marina Resort
  • Casa Marina Waldorf Astoria Key West
  • Casa Marina Waldorf Astoria Resort
  • Casa Resort
  • Marina Casa
  • Casa Marina Resort Waldorf Astoria Resort
  • Casa Marina Waldorf Astoria
  • Casa Marina Resort Waldorf Astoria Resort Key West
  • Casa Marina Waldorf Astoria Resort Key West
  • Casa Marina Resort Key West
  • Casa Marina Key West
  • Casa Marina a Waldorf Astoria Hotel Key West
  • Casa Marina Resort A Waldorf Astoria Resort
  • Casa Marina A Waldorf Astoria Resort
  • Casa Marina A Waldorf Astoria Resort

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.