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 Key West •1 Room
 Key West • 1 Room
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Island City House Hotel

3-star property
411 William Street, Key West, FL 1-855-201-7819

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4.8 out of 5
Exceptional!
See all 16 Travelocity Reviews

"We liked the proximity to Duval and Seaside bars, restaurants, etc. Very easy to walk or taxi to. The pool was nice and clean. We, however, did not ... " More

By a verified traveler on Sat 06 Mar 2021

Points Of Interest

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Hotel Description

3-star hotel near Duval Street

City center stay

Within a 15-minute walk of this Key West Historic District hotel, you'll find Duval Street and Mallory Square. Also, Harry S. Truman Little White House is within half a mile (1 km) and South Beach is within 2 miles (3 km).

Outdoor pool, terrace

This hotel features an outdoor pool and a rooftop terrace. Enjoy the sauna and perks like free WiFi. A terrace, a garden, and dry cleaning are also on offer.

Free WiFi, kitchens

The individually furnished guestrooms offer free WiFi and free bottled water. Other amenities include kitchens, refrigerators, and TVs with cable channels.

Arch House Studio Suite Street

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$342* Per night/room May 10 - May 11

Arch House Garden View Studio w/ Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Island City House Queen Suite w/ Porch

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cigar House King Suite w/ Poolside porch

Bed Count 1 King Bed Maximum Occupancy 4 Max

Island City House King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Island City House Queen Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Island City House Hotel ratings based on 16 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Island City House Hotel

Everyone (13) Couples (2) Family (1)
5 out of 5

Posted by on Mar 23, 2021

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Comment from Hotel Management

Apr 9, 2021 by Aneta

Thank you for taking the time to leave a review on your recent stay. We are so glad you had an enjoyable experience and appreciate your feedback. Your business is very important to us and we hope you will come back and stay with us again.

4 out of 5
We liked the proximity to Duval and Seaside bars, restaurants, etc. Very easy to walk or taxi to. The pool was nice and clean. We, however, did not realize we would be assigned a 3rd floor room , no elevators. somewhat difficult for our age. At the time of booking, this should be explained or described as this was our first time to this hotel. Everyone was super nice and it was nice to have a full size frig and kitchen available and a coffee maker, as well.

Posted by on Mar 6, 2021

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Comment from Hotel Management

Mar 8, 2021 by Aneta

Thank you for taking the time to leave a review on your recent stay. We are so glad you had an enjoyable experience and appreciate your feedback. Guest satisfaction is very important to us and we value suggestions and recommendations on how we can improve. Your business is very important to us and we hope you will come back and stay with us again. Aneta, Island City House Hotel Aneta, Island City House Hotel

4 out of 5

Posted by on Mar 5, 2021

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Comment from Hotel Management

Apr 9, 2021 by Aneta

Thank you for taking the time to leave a review on your recent stay. We are so glad you had an enjoyable experience and appreciate your feedback. Your business is very important to us and we hope you will come back and stay with us again.

5 out of 5
What a beautiful place. The garden has a lush, tropical feel including a Koi pond. We stayed in a classic, vintage, comfortable two room suite we loved. The employees were happy, friendly and prompt.

Posted by on Feb 5, 2021

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Comment from Hotel Management

Feb 5, 2021 by Aneta

Thank you for taking the time to leave a review on your recent stay. We are so glad you had an enjoyable experience and appreciate your feedback. Your business is very important to us and we hope you will come back and stay with us again. Aneta, Island City House Hotel

5 out of 5

Posted by on Mar 4, 2020

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5 out of 5
Close walk to Duval Street and the harbor. Traffic on Eaton street was noisey.

Posted by on Nov 24, 2019

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5 out of 5

Posted by on Apr 25, 2019

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5 out of 5
Historic property with clean rooms, great staff and in an area where you can walk to everything in Key West.

Posted by , from Bonita Springs on Feb 26, 2019

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4 out of 5

Historical building in a great spot

Really great hotel in the perfect spot to be in walking distance to everything but not too close that it is still quiet and relaxing. Made up of three distinct buildings surrounded by tropical plants. Small enough that the pool was never too busy. The stairs are tough. The Arch House Studio room needs to have about six more inches to be comfortable in getting around the bed to the bathroom.

Posted by , from Cleveland, OH on Mar 5, 2018

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5 out of 5

Key West trip

Pros: Everything
We had a great time at this hotel. I would recommend it to anyone staying in Key West. I will probably go back next year and I will stay here again. The 3 building of the hotel are great. The garden in the middle is great. The staff were very friendly and offered suggestions for the area. Parking in Key West is a challenge. 1 block away is a city lot so your car will be safe. 3 blocks in the other direction is Duval street. The ferry terminal is 2 block away. You are close enough to walk and far enough to get some sleep.

Posted by , from VA Beach on Aug 14, 2017

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About the Island City House Hotel

Location 411 William Street, Key West, FL 33040

Property Features

Island City House Hotel offers its guests an outdoor pool and a sauna. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and a garden are also featured at Island City House Hotel. Smoking is allowed in designated areas at this 3-star Key West hotel.

  • 24 guestrooms or units
  • 3 levels
  • 3 buildings
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Airport: Key West Intl. Airport (EYW) (5.7 km / 3.6 mi)

Room Amenities

Island City House Hotel offers 24 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is provided daily.

  • In-room kitchen
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Bicycle rentals on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests are asked to contact the property at least 24 hours in advance for after hours check-in instructions.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • City House Hotel
  • City Island Hotel
  • City Island House
  • Hotel City House
  • Hotel Island City
  • Island City Hotel
  • Island City House
  • Island City House Hotel
  • Island City House Hotel Key West
  • Island City House Key West
  • Island City Key West
  • Island City House Hotel Hotel
  • Island City House Hotel Key West
  • Island City House Hotel Hotel Key West
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.