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4.4 out of 5

"The Havana Cabana never fails us, the staff is always there to make your stay comfortable. The rooms were nice and clean, room assistance is great! Fr ... " More

By a verified traveler on Mon 31 Aug 2020

Hotel Description

4-star hotel near Higgs Beach

Close to airport

Your stay at this New Town hotel places you within 3 miles (5 km) of Higgs Beach and Duval Street. South Beach and Smathers Beach are also within 3 miles (5 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a poolside bar. Business travelers can take advantage of the free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 106 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, hair dryers, and safes.

Room, 2 Queen Beds (Havana)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, View (Vista Mar)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Poolside (Malecon)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Havana)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, View (Gulf)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Pool View, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Havana Cabana at Key West ratings based on 57 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Havana Cabana at Key West

Everyone (33) Couples (7) Family (12)
5 out of 5
The Havana Cabana never fails us, the staff is always there to make your stay comfortable. The rooms were nice and clean, room assistance is great! Front Desk Staff such as Anette was absolutely amazing as always, very kind and generous to make sure we celebrate our 5 year anniversary, with the utmost of accommodations. She made our stay a Grand! Thank you once again. Reina also was so very kind to make sure all of our services, questions, and amenities were up to par. Make sure you visit the Lovely Rachel right next to the front desk to book all your tours and events they have great deals. However the only downside to our stay was the Floridita Food Truck, we were not happy with the quality nor food portions for the amount you pay, the prices aren't steep but you won't be satisfied off of the portions they feed and the food isn't really made with love tbh. I don't recommend them for breakfast but poolside service is always worth it.

Posted by , from Fort Lauderdale on Aug 31, 2020

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Comment from Hotel Management

Sep 1, 2020 by Front Office Manager

Thank you for taking your time and leaving us a review. We are happy you enjoyed your stay with us at Havana Cabana Key West. Thank you for the mentions of the staff members who made an impact during your stay and hope to see you again in the near future.

2 out of 5
The room wasn’t horrible but the pictures were definitely deceiving. The noises from the garbage truck and lawn company started at 7am. They continued to cut trees with a chainsaw and use a blower until we checked out. If noisy work is being done they should advise guests or not book rooms in that area. I booked this hotel a month in advance and was offered the same room the day of our trip for $160 less.

Posted by , from Ormond Beach on Aug 6, 2020

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Comment from Hotel Management

Aug 6, 2020 by Front Office Manager

Thank you for taking your time and leaving us a review. We do apologize about the noise with the tree trimming project it was a last minute chance to be able to clean up the trees by the pool area. We do hope you come back and give us another chance.

5 out of 5
Excellent place! We couldn’t be more happy with our mini get away, staff is great and food and drinks are amazing. Highly recommend!

Posted by , from Miami on Jul 13, 2020

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Comment from Hotel Management

Jul 15, 2020 by Front Office Manager

Thank you for taking our time and leaving us a review. We are very happy you enjoyed your stay with us here at Havana Cabana and we hope to see you again.

3 out of 5
The pool area was amazing, the bartender-I think her name was Irina was great! My "pool view" was the back of the bar building. Unfortunately my card was charged prior to my arrival despite the travelocity site clearly stating that the credit card number was just to hold the reservation and that I would pay upon arrival. When I checked in, I asked to switch cards because I wanted the travel points on a different card, the front desk made it a big deal and said it would take at least 5 days...that was over a week ago.

Posted by , from Maryland on Jun 30, 2020

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Comment from Hotel Management

Jul 4, 2020 by Front Office Manager

Thank you for taking your time and leaving us a review. I do apologize about the payment issue as it is hotel standard to take payment before arrival to confirm the booking. We will certainly reach out to the third party so they will word our payment policies better.

5 out of 5

Posted by on Jun 12, 2020

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Comment from Hotel Management

Jun 13, 2020 by Front Office Manager

Thank you for leaving us a review . We are happy you enjoyed your stay and we hope to see you again

4 out of 5
Nice hotel. You’d think you were in a Cuban resort before communist ruined the place.

Posted by , from Finger lakes NY on Mar 14, 2020

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Comment from Hotel Management

Mar 15, 2020 by Front Office Manager

Thank you for taking time and leaving us a review. We are very happy you enjoyed your stay with us here at Havana Cabana and we hope to see you again in the future.

5 out of 5
Wonderful grounds were breath taking. Staff was pleasant and eager to please

Posted by on Feb 8, 2020

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Comment from Hotel Management

Mar 1, 2020 by Front Office Manager

Thank you for taking time and leaving a review. We are happy your enjoyed your stay at Havana Cabana. We hope to see you again in the future.

5 out of 5
This was my second time staying on this property in 6 months and I have fully enjoyed my experience both times.

Posted by on Jan 28, 2020

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Comment from Hotel Management

Mar 1, 2020 by Front Offfice Manager

Thank you for taking time and leaving a review. We are happy your enjoyed your stay at Havana Cabana. We hope to see you again in the future.

5 out of 5
staff was friendly and accommodating. property was clean and pool area very pretty. Only complaint is lack of counter space in hotel room bathroom.

Posted by on Jan 21, 2020

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Comment from Hotel Management

Mar 1, 2020 by Front Office Manager

Thank you for taking time and leaving a review. We are happy your enjoyed your stay at Havana Cabana. We hope to see you again in the future.

3 out of 5

Posted by on Jan 4, 2020

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About the Havana Cabana at Key West

Location 3420 N. Roosevelt Blvd, Key West, FL 33040

Property Features

Havana Cabana at Key West offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Havana Cabana at Key West. Free self parking is available. This 4-star Key West hotel is smoke free.

  • 106 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Charging station for electric cars
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Havana Cabana at Key West offers 106 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and microwaves can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.

Havana Cabana at Key West has a restaurant serving breakfast, lunch, and dinner.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scooter/moped rentals on site
  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per night, plus a deposit of USD 50.00 per night
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A 3.0 percent city/local tax will be charged
  • Resort fee: USD 48.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Shuttle service
  • Internet access
  • Newspaper
  • In-room safe
  • In-room coffee
  • Concierge service
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Pet deposit: USD 50.00 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Havana Cabana Key West Hotel
  • Havana Cabana Hotel
  • Havana Cabana Key West
  • Havana Cabana
  • Inn Key West
  • The Inn At Key West Hotel Key West
  • Havana Cabana at Key West Hotel
  • Havana Cabana at Key West Key West
  • Havana Cabana at Key West Hotel Key West

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.