Book a hotel near Groove, South Lake Tahoe

"Bell service was not accessible. We had to carry everything up ourselves. Hot tub was closed but it was never mentioned at check in or on website. We were looking forward to the hot tub after a long day of snowboarding. Pool was closed Saturday. The kids were super disappointed. No microwave or kettle to warm up water. I called the front desk, and they said to use the coffee machine. No Thanks, not a fan of using coffee machine to warm up water, I needed warm water for my baby's bottle. I had a stroller and there was no ramp to the lobby from the valet section. Pros: Room was spacious, hotel is decent. Starbucks in lobby was great. "

"Clean, large room w/ mountain view. Nice indoor pool and hot tub, great for kids."

"Overbooked double queen rooms, then didn't offer anything to compensate for their mistake. Manager was rude and condescending when asked how we could make our situation work. He offered no solutions, other than to make my 17 year old athlete to sleep on the floor. Housekeeping didn't refill items requested, and when asked for those items waa told Housekeeping waa busy and i would need to get the items from the front desk. All amenities were under construction and had to walk to another casino to use their amenities yet waa charged a substantial "resort". Would NEVER stay at this hotel again!"

"Everyone was very nice and things were clean, but it was under construction. So we still had so pay a “resort fee” but didn’t have access to a fitness center, there was no housekeeping, and no tv. "

"Check out is too early at 10am and they do not accommodate later check outs. "

"Great house and location! Highly recommend and will return!"