"We had an amazing stay everything was absolutely amazing this was my first time staying at a diamond resort and it was a 10/10 " More
Jul 15, 2022 by Lake Tahoe
Hello and good morning Julie hope you are having a great day. So sorry for the hotel experience was a struggle during your visit to South Lake Tahoe. I hope our team was able to assist in any issues you came across.
May 16, 2022 by Lake Tahoe Front Desk Team
Thank you for the review, we appreciate your feedback. We hope to see you again soon.
Mar 10, 2022 by Lake Tahoe Front Desk Team
Good Morning, thank you for your feedback, we're glad that you enjoyed the stay. No wine at the bar? Not sure what happened there but do apologize for the inconvenience. We hope to see you again soon.
Nov 9, 2021 by Lake Tahoe Vacation Resort.
Good Afternoon and thank you for staying with us. I was able to confirm with the 3rd party you reserved with, and the reservation was made for a studio not a one bedroom. If a one bedroom was available, we would have been more than happy to upgrade the unit. I do apologize for the lack of the customer service you experienced and will make sure the team is aware of disatifaction. Thank you for taking your time giving us your feedback.
Jun 12, 2021 by Hotel Management
Thank you for taking the time to provide feedback of your recent stay. If there are any questions or concerns you would like to share with the management team as we are always looking for ways to enhance our guest experience, please do not hesitate to reach out to the property directly.
Mar 21, 2021 by Hotel Management
Thank you for the visit and rating. We hope to provide you with a better experience next time.
Mar 29, 2021 by Hotel Management
Good Evening and thank you for staying with us. We are sorry to see the resort did not meet your expectations. If you would like to share your experience with a manager, please do not hesitate to contact the resort. We appreciate your feed back
Mar 12, 2021 by Lake Tahoe Vacation Resort
Good Evening and thank you for staying with us. We hope you will return soon.
Feb 19, 2021 by Lake Tahoe Vacation Resort
Good Evening and thank you for staying with us. We appreciate your feed back and hope you will return soon.