89.0% Based on 893 reviews TripAdvisor Traveler Rating 4.5 out of 5

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Hotel Description

Family-friendly 3.5-star hotel near Dollywood

Heart of Pigeon Forge

You'll be within half a mile (1 km) of Dolly Parton's Stampede Dinner Attraction and 2 miles (3 km) of Dollywood with a stay at this Pigeon Forge hotel. LeConte Center At Pigeon Forge and Island at Pigeon Forge are also within 3 miles (5 km).

Full-service spa, indoor pool

A full-service spa and an indoor pool are featured at this smoke-free hotel. There's fun for all ages with a lazy river and a playground, and families will appreciate the onsite laundry facilities. Enjoy the 24-hour fitness center and perks like free self parking and free WiFi.

Free Internet, fireplaces

The 136 soundproofed guestrooms offer free WiFi and free wired Internet, as well as sofa beds. LCD TVs come with cable channels, and other amenities include kitchens and washers/dryers.

Room, 1 Bedroom (King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$229 per night

Room, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 8 Max

Room, 3 Bedrooms, River View (King)

Bed Count 3 King Beds Maximum Occupancy 8 Max

Room, 2 Bedrooms (Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Room, 2 Bedrooms (Twin Beds)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Bedrooms (King Beds)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

89.0% of guests recommend out of 893 reviews

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About the RiverStone Resort & Spa

Location 212 Dollywood Ln, Pigeon Forge, TN 37863

Property Features

RiverStone Resort & Spa offers its guests a full-service spa, a lazy river, and an indoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3600 square feet (334 square meters) and includes conference space. A seasonal outdoor pool, a spa tub, and a 24-hour fitness center are also featured at the family-friendly RiverStone Resort & Spa. The hotel can provide wedding services and tour/ticket assistance. Self parking is free. This 3.5-star Pigeon Forge hotel is smoke free.

  • 136 guestrooms or units
  • 6 levels
  • 4 buildings
  • 3600 sq ft of conference space
  • 334 sq m of conference space
  • Built in 2007
  • Umbrellas for the pool
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Lazy river
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Knoxville, TN (TYS-McGhee Tyson) (55.6 km / 34.6 mi)
  • Parking: Free self parking

Room Amenities

RiverStone Resort & Spa offers 136 air-conditioned accommodations with fireplaces and washers/dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms and include queen sofa beds. Beds feature down comforters and premium bedding. LCD televisions come with cable channels and DVD players. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. This Pigeon Forge hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Fireplace
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Pull-out sofa bed
  • HD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a lazy river and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Fishing on site
  • Golfing nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Playground on site
  • Sledding nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at RiverStone. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 13
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets: USD 25.00 per pet, per day, plus a deposit of USD 100 per week
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 15 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 45 per accommodation, per stay (varies per unit size)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per week
  • Pet fee: USD 25.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RiverStone
  • RiverStone Pigeon Forge
  • RiverStone Resort
  • RiverStone Resort Pigeon Forge
  • Riverstone Hotel Pigeon Forge
  • RiverStone Resort Spa

You should know

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).