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4.3 out of 5

"Breakfast was good. Kids loved the teddy bear waffles Location great! " More

By a verified traveler on Thu 02 Jan 2020

Hotel Description

Hotel near Island at Pigeon Forge in Pigeon Forge

In shopping district

At this Pigeon Forge hotel, you'll be within half a mile (1 km) of Dolly Parton's Stampede Dinner Attraction and 3 miles (5 km) of Island at Pigeon Forge. LeConte Center At Pigeon Forge and The Comedy Barn Theater are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a seasonal outdoor pool. Enjoy the spa tub and free perks like continental breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and a terrace are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 115 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, hair dryers, and ironing boards are also available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89* Per night/room Apr 25 - Apr 26

Standard Room, 1 King Bed, Non Smoking, Fireplace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Toni Inn ratings based on 20 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Toni Inn

Everyone (13) Couples (2) Family (6)
2 out of 5
The location was great . I liked the location of the rooms to the pool and hot tub .

Posted by on Feb 7, 2021

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5 out of 5

Posted by on Jan 6, 2021

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5 out of 5
Breakfast was good. Kids loved the teddy bear waffles Location great!

Posted by on Jan 2, 2020

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5 out of 5

Posted by on Dec 7, 2019

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5 out of 5
The good location to everything.It had a pool both in door and out door.

Posted by on Aug 25, 2019

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5 out of 5
Excellent hotel and service Booked day of and everything went smoothly

Posted by on Jun 15, 2019

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5 out of 5
Clean rooms, comfortable beds and good breskfast. Specially happy with how clean the room was!

Posted by on May 31, 2019

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4 out of 5

Posted by on May 26, 2019

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5 out of 5

Posted by on Apr 25, 2019

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1 out of 5
The maid service was good. But everything else was horrible the mattress was very uncomfortable the walls are paper-thin you can hear people talking in the room next to yours the inside of the windows that water buildup on them that must have been there for a while there was black mold on the curtains the whole property needs to be updated they don't have enough parking for all the guests I will never stay at this hotel again. Forget about the breakfast buffet they offer there's no place to eat it when you have 200 guests at a hotel and only seating for about 20 at breakfast time

Posted by on Apr 7, 2019

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About the Best Western Toni Inn

Location 3810 Parkway, Pigeon Forge, TN 37863

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Toni Inn offers its guests an indoor pool, a spa tub, and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served. A terrace, tour/ticket assistance, and laundry facilities are also featured at Best Western Toni Inn. Limited free parking is available on a first-come, first-served basis. This Pigeon Forge hotel is smoke free.

  • 115 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Limited onsite parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (61.2 km / 38 mi)
  • Parking: Free self parking

Room Amenities

Best Western Toni Inn offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Hotel Names

  • Best Western Toni
  • Best Western Toni Inn
  • Best Western Toni Inn Pigeon Forge
  • Best Western Toni Pigeon Forge
  • Toni Inn
  • Toni Inn Best Western
  • Best Western Pigeon Forge
  • Best Western Toni Hotel Pigeon Forge
  • Pigeon Forge Best Western
  • Best Western Toni Inn Hotel
  • Best Western Toni Inn Pigeon Forge
  • Best Western Toni Inn Hotel Pigeon Forge

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.