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Tennessee Mountain Lodge Riverside by OYO

2-star property
3571 Parkway, Pigeon Forge, TN 1-855-201-7819
3.9 out of 5
Good!
See all 39 travelocity Reviews

"Although the room was dated and the light above the bathroom vanity did not work, the room was clean and the beds seemed new. " More

By a verified traveler on Tue 03 Jan 2023

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Hotel Description

Hotel near Dollywood in Pigeon Forge

In Pigeon Forge

Within 3 miles (5 km) of this hotel, you'll find Island at Pigeon Forge and Titanic Museum. Patriot Park and Old Mill are also within half a mile (1 km).

Outdoor pool

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. A seasonal outdoor pool is also provided.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$42* Per night/room Feb 13 - Feb 14

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tennessee Mountain Lodge Riverside by OYO ratings based on 39 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Tennessee Mountain Lodge Riverside by OYO

Everyone (12) Couples (7) Family (17)
4 out of 5
Although the room was dated and the light above the bathroom vanity did not work, the room was clean and the beds seemed new.

Posted by on Jan 3, 2023

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Comment from Hotel Management

Jan 9, 2023 by Maria

Hello, Gloria! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Maria

5 out of 5
Good and clean

Posted by on Jan 2, 2023

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Comment from Hotel Management

Jan 9, 2023 by Maria

Thank you for sharing your views with us, Flornerie! As per the feedback, we understand that you are not completely satisfied with our services. Be assured, we will strive to make your next stay a pleasant one. Have a great day! Regards, Maria

1 out of 5
We were not able to take the trip due to medical reasons so canceled last week. Very upset because they charged us anyway. Our view of them is not good!!!

Posted by on Dec 28, 2022

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Comment from Hotel Management

Jan 4, 2023 by Eva

Hi, Warren! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Eva

1 out of 5
Mold in the showers. Unsafe stairs elevator worked half the time. Hard as rock beds. Remodeling rooms until 10 pm every night. Dirty shower and sheets

Posted by on Dec 24, 2022

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Comment from Hotel Management

Dec 27, 2022 by Ammy

Apologies for the problems you had faced, Heather! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

5 out of 5

Posted by on Sep 23, 2022

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4 out of 5
Affordable, and clean; when I am on vacation that is what so want so I can go out do all touristy things I want to do with our spending my money on where I just plan to sleep. The bed was amazing though.

Posted by on Aug 23, 2022

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Comment from Hotel Management

Aug 29, 2022 by Jack

Great to hear this! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Jack

5 out of 5
The room was spacious, reasonable, quiet and clean. The people were helpful. The parking lot was small, but there was enough space.

Posted by on Aug 23, 2022

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Comment from Hotel Management

Aug 30, 2022 by Ammy

Hi, Daniel! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Amelia.

4 out of 5
Staff was nice, Room was outdated but clean. It was a place to lay our heads down for one night so it was tine. They supplied soap and towels but had to go to the grocery store to buy shampoo and conditioner. Luckily it was right next door so not bad. The pool was right in the parking lot so I didn’t feel comfortable sending my kids in to swim.

Posted by , from Port Monmouth on Aug 8, 2022

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Comment from Hotel Management

Sep 19, 2022 by Greta

Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

4 out of 5
Property is dated but very clean and kept well. I would stay again for price.

Posted by , from UNICOI on Jul 16, 2022

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Comment from Hotel Management

Jul 21, 2022 by Ammy

Hi, thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Amelia.

5 out of 5
Very friendly staff and clean room great location with an amazing view of the river

Posted by on Jun 27, 2022

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Comment from Hotel Management

Jul 10, 2022 by Simon

Hi, Joe! Thanks for rating us. We will make more efforts to serve you even better next time. Have a great day ahead. Regards, Simon

About the Tennessee Mountain Lodge Riverside by OYO

Location 3571 Parkway, Pigeon Forge, TN 37863

Property Features

Tennessee Mountain Lodge Riverside by OYO offers its guests a seasonal outdoor pool, a vending machine, and express check-out. WiFi is free in public spaces. Self parking is free. Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 48 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Express check-out
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tennessee Mountain Lodge Riverside by OYO offers 48 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 9:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tennessee Mountain Lodge
  • Tennessee Mountain Lodge
  • Pigeon Forge River Side Hotel By OYO
  • Tennessee Mountain Lodge Riverside by OYO Hotel
  • Tennessee Mountain Lodge Riverside by OYO Pigeon Forge
  • Tennessee Mountain Lodge Riverside by OYO Hotel Pigeon Forge

You should know

  • The seasonal pool will open in May and close in September.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.