Find a Hotel in Downtown Village

"I am not big on leaving bad reviews but this trip came with more difficulties than I’d like to admit. Checking in was easy but I should’ve known right away when our keys already didn’t work when we first arrived, then the room they booked my in was already occupied with another family that didn’t have any plans on leaving. I know mistakes happen but never this much. Each time we wanted to enter the elevator our key cards were not working. On the 3rd night of our stay my kids were enjoying the pools but was cut very short because my son was screaming from pain when we noticed he stepped on broken glass & had chards in his foot , when we let the front desk know they only provided 1 bandaid (they have security to check bags before entering the pool) so this was a kid friendly resort so no glass is allowed so no one knows where this came from. They didn’t have any proper emergency kit so I couldn’t pull the glass out my son’s foot with out causing him pain and screaming in the lobby. The front desk tried to distance themselves as much as possible and asked if we wanted the ambulance contacted so we agreed but before they arrived someone from the from desk brought over tweezers at the last minute after I had repeatedly asked for some to avoid any more time to pass. The property manager just seemed clueless and tried to make it seem as if it was my 6year old sons fault for playing at the pool. They did a small inspection and couldn’t find glass in the dark. Cameras were working "

"Loved having a kitchen separate from the room that included a dining table for 4. Although we didnt use the stove top, I did notice some of the burners were a bit warped which could make it difficult to cook for others. I do wish they would offer more than trash and towels for housekeeping during our stay, as we did have some small spills on our sheets that I had to clean up. Overall though it's great as a place to just sleep and recharge for another day at Disney. We stayed on the 1st floor which did lead to a lot of traffic right outside our door that we could clearly hear, but I understand it comes with the layout of the hotel. Still, I would stay here again, it was family friendly and so close to the park entrance. Also, they need more parking somehow, like the valet guy said, there's more rooms here than spaces to park, so even though I paid for self parking, we ended up having to valet our van due to no more self parking. "

"Closes to Disney park nice place beautiful inside and outside "

"It was ok, but parking was ridiculously expensive. "

"The hotel and room were nice, very spacey. The shower does not get hot and the body wash dispenser was empty make sure to bring your own. Those were my only complaints. The shuttles were great though! Very convenient and multiple ran so there weren’t any long waits. Staff were all very friendly. One more thing, parking is terrible! Plan to park your car and leave it. Good luck finding a spot. "

"Internet kept disconnecting Gym treadmill incline broken Staff very friendly Room only gave one shampoo, lotion and bar soap "