Find a Hotel in Downtown Village

"We received a complementary adult beverage, I believe because we did not have our children which is cool. Room service was great, food was delicious and fast. Walking distance to parks and the toy story shuttles was very convenient. "

"This is a great hotel close to Disneyland, it is a 15 minute walk to Disneyland but 30 minutes all the way to the entrance. Rooms are good, comfty beds and shutters in the window. Bathroom is functional. Breakfast is great with lots of options to choose from, it gets crowded but we didn't have any problem finding a table. There is a $25 charge for parking per day which is not good, but I guess that's standard for the hotels close to Disneyland. "

"Had to check in early, we had 0 problems doing so. Everyone seeed so happy to help me and my little one!"

"BEWARE OF PARKING SCAM!!! They give you a parking permit to staple to your parking ticket and tell you to place it on your dash and tell you nothing else about it. But you if have time to read it(unlike I did) in very fine print it states to not pay the parking price at the gate to leave, but to press the call button instead. But without knowing this naturally I left and paid the parking fee at the gate of 1.2.5 for 3 days which I thought was outrageous. So I called and they stated that they’re not in charge of the fees at the gate and that they would still charge me THEIR 7.5 parking fee in ADDITION to the 1.2.5! 2.0.0 for 3 days for parking!!! The supervisor was extremely rude and told me to direct my frustration else where and that I signed a binding legal contract(that was not emphasized even slightly of what it entailed) and who also lied and said my reservation was closed and he couldn’t do anything. Eventually I talked to someone with some reason/compassion and they said they wouldn’t charge me their parking fee and would talk to the parking gate company for me to get the 1.2.5 refunded. Other than that the shuttle is a great service and very quick and efficient. The rest of the staff experience was good, seems like one VERY bad apple. The buffet/restaurant is overpriced and basic but decent food. Rooms are spacious but bathroom is a tight fit. "

"The rooms are super clean! The staff is amazing!! Pool is heated and Fuego Restaurant was delicious. My family had a great time."

"The room was dirty—I found three bugs crawling on the beds. The floor hadn’t been swept or mopped, and there were hairs in the bathtub. At checkout, the staff member never got up from behind the desk; she simply asked for my room number and didn’t provide a receipt. When I requested one, she said they were out of paper and that it would be emailed. I have yet to receive my emailed receipt. Needless to say, I won’t be staying here again."