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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3-star property
5000 Merle Hay Rd, Urbandale, IA 1-855-201-7819

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3.7 out of 5
Good!
See all 27 Travelocity Reviews

"Water park area was why we booked this hotel, and the facility itself was great. However it was a holiday weekend and the pools were so crowded that ... " More

By a verified traveler on Tue 30 May 2017

Points Of Interest

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Hotel Description

Family-friendly 3-star hotel near Iowa Gold Star Military Museum

In Urbandale

Within 6 miles (10 km) of this hotel, you'll find Buccaneer Arena and Iowa Gold Star Military Museum. Des Moines Community Playhouse is within 6 miles (10 km) and John and Mary Pappajohn Sculpture Park is within 9 miles (15 km).

Water park, dining

A water park and an indoor pool are featured at this smoke-free hotel. There's fun for all ages with a waterslide and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy a meal from the restaurant and perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 166 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, coffee/tea makers, and free weekday newspapers are also available.

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$65* Per night/room Oct 22 - Oct 23

Deluxe Room, 1 King Bed, Non Smoking, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ramada Tropics Resort & Conf Center by Wyndham Des Moines ratings based on 27 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Everyone (6) Family (9)
4 out of 5
Good hotel great place for the kids. The Restaurant was very slow we waited a long time to get our drinks even after we got food still no drinks other people who came in after us got their drinks first. Understandably they were busy they need to have more people working

Posted by on Oct 3, 2019

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4 out of 5
If you have kids under 15 years old, this makes a great place to stay.

Posted by , from Colorado on Aug 4, 2019

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3 out of 5

Posted by on Jul 22, 2019

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4 out of 5
Poolside room was smaller than I expected. There was no tub, only a shower. The jets in the hot tub in the water park barely worked. While that may sound like a lot of complaints, it really was minor nuisances. The family had fun which is the most important part.

Posted by on Jul 9, 2019

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5 out of 5
The indoor property was very clean and aesthetically pleasing. The outdoor flower beds could use some maintenance.

Posted by , from Wilmington on Jul 8, 2019

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4 out of 5
Water park was nice for our grandson and the game room was a nice break from swimming.

Posted by on Jul 4, 2019

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3 out of 5
The key cards for the rooms were junk and it took no less than 10 tries each time we entered the building or room. The water park was “ok” for the price. They fail to tell you that you have a limited amount of time at the pool. You can’t check in until 4- pool closes at 9. In the morning pool is only open from 9-11 with noon checkout. So 7 hours MAX if you arrive at 4. We utilized the attached restaurant/lounge except it took 50 (+) minutes for a small pizza. The cook apparently stepped out when the ticket was printed and never noticed it had been sitting there for over 30 minutes. We looked for an ice machine for 15 minutes and never could find one until we asked the front desk. The location was easy to find and convenient with multiple fast food restaurants surrounding the area. The rooms were extremely quiet and dark. We had a poolside room which I thought we might regret with all the kiddos outside hollering but we didn’t hear a sound. We did not use the game room or visit the souvenir store but I imagine the kids would have enjoyed them.

Posted by on Jun 14, 2019

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3 out of 5

Posted by on May 14, 2019

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3 out of 5
Our room had black mold in the shower. There was a cover missing on an outlet and the outlet wasn't screwed in to the wall. One of the outlets sparked when we tried plugging something into it.

Posted by on Apr 29, 2019

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4 out of 5

Posted by on Feb 15, 2019

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About the Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Location 5000 Merle Hay Rd, Urbandale, IA 50322

Property Features

Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers its guests a water park, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. An arcade/game room, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the family-friendly Ramada Tropics Resort & Conf Center by Wyndham Des Moines. Self parking is free. This 3-star Urbandale hotel is smoke free.

  • 166 guestrooms or units
  • 2 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Des Moines, IA (DSM-Des Moines Intl.) (17.3 km / 10.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers 166 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Castaways Grill - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a water park and an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 10 per pet, per night, plus a deposit of USD 25 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 10 for adults, USD 4 and USD 10 for children (approximately)
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 10 per pet, per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Tropics
  • Ramada Tropics Des Moines
  • Ramada Tropics Resort
  • Ramada Tropics Resort Des Moines
  • Tropics Resort
  • Des Moines Ramada
  • Ramada Des Moines
  • Ramada Hotel Des Moines
  • Ramada Tropics Hotel Des Moines
  • Ramada Tropics Resort / Conference Center Des Moines Iowa
  • Ramada Tropics Resort Moines Urbandale
  • Ramada Tropics Resort Moines
  • Ramada Tropics Moines Urbandale
  • Ramada Tropics Moines
  • Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.