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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
3-star hotel near Iowa Events Center

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Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
1 bedroom, premium bedding, pillowtop beds, laptop workspace
Exterior
Indoor pool
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Laundry

Explore the area

View in a map
1050 6th Ave, Des Moines, IA, 50314
  • Place, Iowa Events Center
    ‪5 min walk‬
  • Place, Casey's Center
    ‪10 min walk‬
  • Place, Des Moines Civic Center
    ‪16 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room

8.0 out of 10
Very good
(14 reviews)
  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(40 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(37 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

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Exterior

Hampton Inn & Suites Des Moines Downtown

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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,007 reviews
$89 nightly
The price is $100
Nov 30 - Dec 1
Total with taxes and fees
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About the neighborhood

Des Moines

Downtown Des Moines stay.Within a 10-minute walk of this Downtown Des Moines hotel, you'll find Iowa Events Center and Community Choice Credit Union Convention Center. Also, Casey's Center is within half a mile (1 km) and Des Moines Civic Center is within 2 miles (3 km).

What's nearby

  • Iowa Events Center - 5 min walk - 0.3 miles
  • Casey's Center - 10 min walk - 0.5 miles
  • EMC Expo Center - 10 min walk - 0.5 miles
  • Des Moines Civic Center - 16 min walk - 0.9 miles
  • Hoyt Sherman Place - 18 min walk - 1.0 mile

Getting around

  • Des Moines International Airport (DSM) - 22 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Northern Vessel - ‬12 min walk
  • ‪Jethro's Bbq All Stars - ‬13 min walk
  • ‪Buzzard Billy's - ‬13 min walk
  • ‪Pho 515 - ‬8 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

3-star hotel near Iowa Events Center
Holiday Inn Downtown - Mercy Area by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 8999 square feet (836 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at Holiday Inn Downtown - Mercy Area by IHG. A roundtrip airport shuttle is free at scheduled times.

This 3-star Des Moines hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 10 levels
  • 8999 sq ft of conference space
  • 836 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Downtown - Mercy Area by IHG offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Des Moines hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Breakfast included
  • Pet friendly
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Nov 29 - Nov 30
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.20 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

How close is Holiday Inn Downtown - Mercy Area by IHG to the airport?

Holiday Inn Downtown - Mercy Area by IHG is 6.1 mi (22-min drive) away from the Des Moines International Airport (DSM) airport, the closest popular airport to the property.

Does Holiday Inn Downtown - Mercy Area by IHG have an airport shuttle?

Holiday Inn Downtown - Mercy Area by IHG offers a free airport shuttle, available from 7:00 AM to 10:30 PM at scheduled times.

Does Holiday Inn Downtown - Mercy Area by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Downtown - Mercy Area by IHG, but buffet breakfast is offered for a fee of USD 10.95 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Downtown - Mercy Area by IHG?

No, there is no casino at this hotel, but Prairie Meadows Racetrack and Casino (15-min drive) is nearby.

What time is check-in at Holiday Inn Downtown - Mercy Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Downtown - Mercy Area by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Downtown - Mercy Area by IHG have a pool?

Holiday Inn Downtown - Mercy Area by IHG features an indoor pool.

Does Holiday Inn Downtown - Mercy Area by IHG have a restaurant?

Holiday Inn Downtown - Mercy Area by IHG is home to Genevieve Restaurant, which features American cuisine.

Does Holiday Inn Downtown - Mercy Area by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Downtown - Mercy Area by IHG to downtown Des Moines?

Holiday Inn Downtown - Mercy Area by IHG is 0.8 mi away from Des Moines.

Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 428 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jared

Traveled with family
Liked: Cleanliness
Parking lot was closed causing parking issues
Stayed 1 night in Aug 2025

10/10 Excellent

Connor

Traveled with family
Liked: Cleanliness, amenities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

BRENT

Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Stayed 4 nights in Jul 2025

2/10 Terrible

Jamie

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Things to know before you book

Parking lot was closed, would have been nice to know before we got there. The hotel was extremely hot and they keep all of the guest rooms at the same temp. I have never stayed at a hotel like that. Phone in room and external phone number did not work. Did not have any where to get a drink unless you had cash which most people don't carry any more. If they would list all of these items when booking I would have known and stayed somewhere else. I would have had better luck staying at a super 8
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

We were pleasantly surprised at how nice and comfy this Holiday Inn was! It was nice to know we were coming back to our room at the emd of each long day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, amenities
Clean!
Stayed 2 nights in Aug 2025

4/10 Poor

Jessica

Traveled with family
Disliked: Amenities
We checked in Saturday at about 430 at that time. I check in we weren’t able to access the parking lot due to some sort of construction however we didn’t see any construction happening in the parking lot. They told us that we could park in the 10 car drop off lane section that they had for us, but we could only be there for 2 to 3 minutes. They didn’t tell us where else to park. They gave us no further information we did find out that across the parking lot across the street was a backup parking lot which only had one spot available. I have a handicap and require a handicap parking however that was not available to us and no assistance was provided by your hotel. We check into our room we head up to our room, which was room 720 and the room is so hot and muggy and stifling you can barely breathe. The air is set on 73 and we can’t turn it down. We can’t turn it up. we can’t turn it down. There’s no air circulation in the room. There were no fans provided. We question the front desk and they said well that’s just how it is the whole hotel stays at 73° shrug their shoulders and turned around. We then leave for the event that we came for we come back and there is no parking available in your extra parking lot across the street that that parking lot as well had no handicap parking so around 11 o’clock or midnight we’re circling the block trying to find a place to park. Finally we take a risk and we park in mercies employee only parking lot due to no other parking being availab
Stayed 1 night in Aug 2025

4/10 Poor

Ali

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bethany

Stayed 1 night in Aug 2025

10/10 Excellent

Melodie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Lauren

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The person that checked us in didn’t explain anything. Didn't tell us where the pool was, didn’t tell us about breakfast, didn’t tell me there was $50 charged to my card. We couldn’t even park in the parking lot. We had to park in a different lot and walk to our hotel. Room smelt like mold and air conditioning wouldn’t cool our room any lower than 70 degrees. Very disappointed…
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
For how big the hotel is, complementary breakfast should be available, especially with being Mercy labeled. However we had several issues with key cards (4) and was not impressed by any means. I could hear all of the moving traffic outside my window. The windows actually could open and being up off the 1st floor is dangerous.
Stayed 2 nights in Aug 2025

6/10 Okay

Natosha

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
For as much as they charge you for the room it shouldnt be old, outdated and have a smell to the room. And you should not be charged for the breakfast, this is the first time I ever came across that. I will never stay there again a waste of money.
Stayed 1 night in Aug 2025

4/10 Poor

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Parking lot was closed had to walk a distance
Stayed 1 night in Aug 2025

10/10 Excellent

Lidya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Maddison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Miranda

Stayed 2 nights in Aug 2025

6/10 Okay

Brian

Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Liked: Amenities
It was a great hotel
Stayed 1 night in Aug 2025

6/10 Okay

Russell

Liked: Staff & service

Keep driving.

The parking lot was closed, inconvenient as heck. Only a handful of handicapped spots. So, I had to walk nearly a 1/2 block. As room was next to freeway it was loud, noisy all night…semi-trucks, fire trucks, and as it’s next to a hospital…ambulances with lights and sirens. It was a convenient location for our State fair trip. But, I wouldn’t stay there again.
Stayed 1 night in Aug 2025

4/10 Poor

Makayla

Stayed 1 night in Aug 2025