Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
3-star hotel near Iowa Events Center

Choose dates to view prices

Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
1 bedroom, premium bedding, pillowtop beds, laptop workspace
Indoor pool
Exterior
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
1050 6th Ave, Des Moines, IA, 50314
  • Iowa Events Center
    ‪5 min walk‬
  • Casey's Center
    ‪10 min walk‬
  • Drake University
    ‪2 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed

8.4 out of 10
Very good
(32 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(27 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Des Moines

Downtown Des Moines stay.Within a 10-minute walk of this Downtown Des Moines hotel, you'll find Iowa Events Center and Community Choice Credit Union Convention Center. Also, Casey's Center is within half a mile (1 km) and Des Moines Civic Center is within 2 miles (3 km).

What's nearby

  • Iowa Events Center - 5 min walk - 0.3 miles
  • Casey's Center - 10 min walk - 0.5 miles
  • Des Moines Civic Center - 16 min walk - 0.9 miles
  • Drake University - 2 min drive - 1.4 miles
  • Principal Park - 2 min drive - 1.4 miles

Getting around

  • Des Moines International Airport (DSM) - 22 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Buzzard Billy's - ‬14 min walk
  • ‪The Fort - ‬11 min walk
  • ‪Bud Zone - ‬11 min walk
  • ‪Domino's Pizza - ‬14 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

3-star hotel near Iowa Events Center
Holiday Inn Downtown - Mercy Area by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. A library, a terrace, and a vending machine are also featured at Holiday Inn Downtown - Mercy Area by IHG. A roundtrip airport shuttle is free at scheduled times.

This 3-star Des Moines hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 10 levels
  • 836 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Downtown - Mercy Area by IHG offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Des Moines hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.20 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

How close is Holiday Inn Downtown - Mercy Area by IHG to the airport?

Holiday Inn Downtown - Mercy Area by IHG is 6.1 mi (22-min drive) away from the Des Moines International Airport (DSM) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area by IHG?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area by IHG on Jul 21, 2025 start from $109.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Downtown - Mercy Area by IHG have an airport shuttle?

Holiday Inn Downtown - Mercy Area by IHG offers a free airport shuttle, available from 7:00 AM to 10:30 PM at scheduled times.

Does Holiday Inn Downtown - Mercy Area by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Downtown - Mercy Area by IHG, but buffet breakfast is offered for a fee of USD 10.95 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Downtown - Mercy Area by IHG?

No, there is no casino at this hotel, but Prairie Meadows Racetrack and Casino (15-min drive) is nearby.

What time is check-in at Holiday Inn Downtown - Mercy Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Downtown - Mercy Area by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Downtown - Mercy Area by IHG have a pool?

Holiday Inn Downtown - Mercy Area by IHG features an indoor pool.

Does Holiday Inn Downtown - Mercy Area by IHG have a restaurant?

Holiday Inn Downtown - Mercy Area by IHG is home to Genevieve Restaurant, which features American cuisine.

Does Holiday Inn Downtown - Mercy Area by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Downtown - Mercy Area by IHG to downtown Des Moines?

Holiday Inn Downtown - Mercy Area by IHG is 0.8 mi away from Des Moines.

Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 418 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Isaac

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and friendliness
Stayed 1 night in Jun 2025

6/10 Okay

Whitney

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

MICHAEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the thing that was weird for me was they couldn't give a receipt for my stay or the charges to my room i made. Otherwise the night staff was awesome, very helpful. The girl during the day was less helpful.
Stayed 1 night in Apr 2025

2/10 Terrible

Nicholas

Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
You have to Park across the street, in a satellite lot, have to cross a busy street, and then walk across what used to be the hotel parking lot. The cooling unit was not working properly, so the room was warm. The noise in the hallway was obnoxious. The kicker was NO hot water to the room, tried to call the front desk 3 times and no answer. Finally discovered the plumbing to the sink and bathtub was backwards, hot turned on the cold and cold turns on the hot. While leaving complained to the front desk and was told “okay”.
Stayed 1 night in Apr 2025

6/10 Okay

Maura

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Cathy

Liked: Cleanliness, staff & service, room comfort

Lots of rooms but rooms need an updating!

Stayed 1 night in Apr 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to downtown and the big Hospitals.
Stayed 1 night in Mar 2025

8/10 Good

lori

Stayed 1 night in Mar 2025

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Payton

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place if you have someone staying at Mercy1 hospital!
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation was great
Stayed 2 nights in Feb 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Zach

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Don’t expect to swim
Stayed 3 nights in Feb 2025

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Gregory

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
No parking close. Noisy by the interstate.
Stayed 1 night in Feb 2025

6/10 Okay

Luke

Liked: Staff & service
Stayed 3 nights in Feb 2025

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities
Parking was a block from the hotel with noasaistance
Stayed 2 nights in Feb 2025

4/10 Poor

Emily

Traveled with family
Disliked: Property conditions & facilities

Run down but close to the hospital

We stayed because we had an early surgery the next day at the children's hospital, which the 2 minute drive was really easy to navigate to. The room was kind of falling apart - the secondary lock on the door was hanging on by half the screws, and very loose, the shower fixture was broken, and the vents in the shower were super dusty. I was up every hour thinking someone was going to break it, but that's probably just my paranoia. The pool did not have steps going into it, so it was difficult for my young son or anyone with disabilities to get in and out (there was a ladder). The pool temp was nice & warm, but the pool room was freezing! The lobby "bar" didn't allow children under 18 in after 8pm (even though there was not a single person there, and my son was well behaved on a tablet) so we had to visit with our local friends in the lobby. But it is what it is. Also, the parking lot was closed for renovations, so we had to park in the lot behind the hotels lot. That would have been nice to know prior to arrival. Overall, great location if you are going to Mercy, but I wouldn't stay there with my family again.
Stayed 1 night in Jan 2025