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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
3-star hotel near Iowa Events Center

Choose dates to view prices

Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
Fitness facility
Indoor pool
1 bedroom, premium bedding, pillowtop beds, laptop workspace
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Laundry

Explore the area

View in a map
1050 6th Ave, Des Moines, IA, 50314
  • Place, Iowa Events Center
    ‪5 min walk‬
  • Place, Casey's Center
    ‪10 min walk‬
  • Place, Drake University
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(36 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room

8.0 out of 10
Very good
(14 reviews)
  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(38 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

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Exterior

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  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
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The price is $109
Oct 5 - Oct 6
Total with taxes and fees
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About the neighborhood

Des Moines

Downtown Des Moines stay.Within a 10-minute walk of this Downtown Des Moines hotel, you'll find Iowa Events Center and Community Choice Credit Union Convention Center. Also, Casey's Center is within half a mile (1 km) and Des Moines Civic Center is within 2 miles (3 km).

What's nearby

  • Iowa Events Center - 5 min walk - 0.3 miles
  • Casey's Center - 10 min walk - 0.5 miles
  • Des Moines Civic Center - 16 min walk - 0.9 miles
  • Drake University - 2 min drive - 1.4 miles
  • Principal Park - 2 min drive - 1.4 miles

Getting around

  • Des Moines International Airport (DSM) - 22 min drive

Restaurants

  • ‪Northern Vessel - ‬12 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Jethro's Bbq All Stars - ‬13 min walk
  • ‪Buzzard Billy's - ‬13 min walk
  • ‪Burger King - ‬11 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

3-star hotel near Iowa Events Center
Holiday Inn Downtown - Mercy Area by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 8999 square feet (836 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at Holiday Inn Downtown - Mercy Area by IHG. A roundtrip airport shuttle is free at scheduled times.

This 3-star Des Moines hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 10 levels
  • 8999 sq ft of conference space
  • 836 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Downtown - Mercy Area by IHG offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Des Moines hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Comfort Inn & Suites Event Center

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  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,023 reviews
$117 nightly
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Oct 16 - Oct 17
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.20 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

How close is Holiday Inn Downtown - Mercy Area by IHG to the airport?

Holiday Inn Downtown - Mercy Area by IHG is 6.1 mi (22-min drive) away from the Des Moines International Airport (DSM) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area by IHG?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area by IHG on Sep 30, 2025 start from $128.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Downtown - Mercy Area by IHG have an airport shuttle?

Holiday Inn Downtown - Mercy Area by IHG offers a free airport shuttle, available from 7:00 AM to 10:30 PM at scheduled times.

Does Holiday Inn Downtown - Mercy Area by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Downtown - Mercy Area by IHG, but buffet breakfast is offered for a fee of USD 10.95 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Downtown - Mercy Area by IHG?

No, there is no casino at this hotel, but Prairie Meadows Racetrack and Casino (15-min drive) is nearby.

What time is check-in at Holiday Inn Downtown - Mercy Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Downtown - Mercy Area by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Downtown - Mercy Area by IHG have a pool?

Holiday Inn Downtown - Mercy Area by IHG features an indoor pool.

Does Holiday Inn Downtown - Mercy Area by IHG have a restaurant?

Holiday Inn Downtown - Mercy Area by IHG is home to Genevieve Restaurant, which features American cuisine.

Does Holiday Inn Downtown - Mercy Area by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Downtown - Mercy Area by IHG to downtown Des Moines?

Holiday Inn Downtown - Mercy Area by IHG is 0.8 mi away from Des Moines.

Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 428 out of 1007 reviews
Rating 8 - Good. 292 out of 1007 reviews
Rating 6 - Okay. 159 out of 1007 reviews
Rating 4 - Poor. 71 out of 1007 reviews
Rating 2 - Terrible. 57 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Makayla

Stayed 1 night in Aug 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

no AC

I was here on some of the hottest days of the year. With that said, I understand things happen. However, the AC to the hotel was having trouble keeping up and the gym was 76 degrees while I was working out (and only one machine in working order) and my room was at 79 degrees with the AC on. I called the front desk and was told someone would be up to check it out and over an hour later no one had come up. When I called back down they advised they were working on it. I then asked for a fan since I was getting ready for a formal event and was very warm. this again took almost an hour to get to my room. I appreciate the fan and understand things happen, but I expect a hotel to have proper working equipment, especially something like the AC in the summer time.
Stayed 2 nights in Jun 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. However, I couldn't park my car at the hotel parking lot due to construction, which created the inconvenience for guests parked their car across the street, with invisible signs that I couldn't see. I drove around in circles for couple time before I could park my car. I wish the the hotel should warn the guest on their website about the parking lot under the construction.
Stayed 2 nights in Jun 2025

4/10 Poor

jeremy

Rooms outdated, parki
Stayed 1 night in Jun 2025

2/10 Terrible

Mawazo

Its was a lot
Stayed 2 nights in Jun 2025

6/10 Okay

Trinette

Stayed 1 night in Jun 2025

10/10 Excellent

Brad

Stayed 1 night in Jun 2025

8/10 Good

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, clean room. Staff just weren't very friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Isaac

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and friendliness
Stayed 1 night in Jun 2025

10/10 Excellent

Stacie

Stayed 1 night in Jun 2025

10/10 Excellent

Mitch

Stayed 2 nights in Jun 2025

6/10 Okay

Whitney

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Can’t control AC in the room so it just stayed hot. Also no housekeeping when requested. All in the name of being eco-friendly.
Stayed 3 nights in Jun 2025

6/10 Okay

Jacoby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in May 2025

6/10 Okay

Sara

Liked: Staff & service
Parking was limited as the parking lot connected was shut down. The hotel was outdated and was okay for cleanliness. Smelled like smoke in the hallways.
Stayed 1 night in Jun 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

T

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love it
Stayed 4 nights in Jun 2025

6/10 Okay

Jillian

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Service was good and employees were very friendly. The room was outdated but clean. The hotel parking lot is across the street. There didn’t appear to be many guests staring at the hotel. Very quiet. You get what you pay for, but it did the job.
Stayed 2 nights in Jun 2025

8/10 Good

William

Traveled with family
Disliked: Amenities
We didn’t feel the cost we paid lived up to the accommodations we received
Stayed 4 nights in Jun 2025

4/10 Poor

Mikayla, Wheatland

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The parking lot/garage has been broken for a year, and when things like pride festival and ironman competitions. Parking is near impossible for all guest, at the hotel! It has apparently been in dire need of repairs for over a year. Not to mention the state of the bathroom, the lack of a microwave, and while the hotel had been advertise by google to have a hot tub, they did not.
Stayed 2 nights in Jun 2025

2/10 Terrible

Nathan

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Had to park offsite due to structural issues with garage. Room door hard time closing. Room key stopped working multiple times. Smoke alarm going off while taking a shower. Outside window had a hard time closing. A/c couldn’t keep up consistently running trying to cool from 70s- 68. Shower was extra slippery almost fell twice. Room was very small and crammed.
Stayed 4 nights in Jun 2025

2/10 Terrible

Sarah

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is outdated, dark, and needs a remodel or be torn down. It is located by a hospital and was noisy from frequent ambulance and helicopter traffic. Staff did not acknowledge or welcome new guests. Busy on the work phone or on personal phone- watching videos with loud volume. Breakfast buffet is not fresh food and not included in lodging expense. Pool area does not have a hot tub, is an added on building, very loud acoustics, and not relaxing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff!
Stayed 1 night in Jun 2025