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Hampton Inn Des Moines Airport

2.5-star property
5001 Fleur Dr, Des Moines, IA 1-855-201-7819
4.0 out of 5
Very good!
See all 14 travelocity Reviews

"Nicely updated and appointed, quiet, friendly efficient staff. " More

By a verified traveler on Sun 08 Sep 2019

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Des Moines

Heart of Des Moines

A stay at this Greater South Side hotel places you within half a mile (1 km) of Air Lanes Bowling Center and 3 miles (5 km) of Gray’s Lake Park. Blank Park Zoo and Fort Des Moines Museum are also within 3 miles (5 km).

Renovated in 2017

This hotel features a gym and a seasonal outdoor pool. There's no skimping on freebies - guests receive free WiFi, free self parking, and a free airport shuttle. You'll appreciate the free area shuttle, 24-hour business center, and picnic area.

Free Internet, comfy beds

The 120 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, free wired Internet, and LCD TVs.

Room, Accessible, Bathtub

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$95* Per night/room Nov 12 - Nov 13

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (Study with Chaise)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hampton Inn Des Moines Airport ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn Des Moines Airport

Everyone (3) Family (3)
2 out of 5
I think they thought they cleaned my room before I arrived and stuck those "false security" cleanliness labels to the door, but the left over rotten fruit in the trash from a previous occupant, and the toe nail clippings around the side of the bed on the already old and soiled carpet indicated to me or at least made me believe that the hotel and I don't agree on cleanliness.

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 12, 2021 by Chris Phillips GM

Hi, Thank you for taking the time review our property. I apologize for the cleanliness in your guest room. I will share this information with the housekeeping staff. It's unacceptable to have this cleanliness issues and I will take care of them going forward.

2 out of 5
There were people yelling and making a lot of noise well up to 2:00 am down the hall from us.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by General Manager

We do apologize for your inconvenience and appreciate your feedback. We are taking immediate action to rectify these issues in the future. Shall the travel brings you back to this area we are looking forward to serve you again.

5 out of 5
Nicely updated and appointed, quiet, friendly efficient staff.

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 10, 2019 by General Manager

Thank you very much for your nice comments.

3 out of 5
The hotel could benefit from some interior noise abatement measures. Talking in the hallway was loud enough to be disturbing. It seemed that the door was extremely thin or perhaps had a large gap on the bottom. It was difficult to sleep due to several incidences of loud talking or door slams.

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 8, 2019 by General Manager

Thank you for your feedback. We take all of our guest's comments very seriously and will take proactive measures to assure these issues are rectified in the future. We do appreciate your loyalty and looking forward to hosting you again shall your travel brings you back to the area.

4 out of 5
It was a nice motel close to the airport. We didn't like the fact that the bedspread was the blanket.

Posted by on May 24, 2016

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5 out of 5

Clean, friendly, and close to the airport.

Pros: Chocolate Chip cookies baked fresh shortly after we arrived.
Cons: Folks with early flights would benefit from a sack breakfast of something as simple as fruit and muffins.
Location: Hotel is located near the airport and a few miles from Southridge mall. Also several restaurants nearby.
Our room was adequate size and was very clean. The hotel staff s very friendly upon check-in and check-out. There were fresh baked cookies available in the lobby the evening of our arrival. Unfortunately we were unable to enjoy the breakfast due to a early flight. It would be great if they could make a sack breakfast available for early travelers.

Posted by , from Iowa on Mar 30, 2015

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4 out of 5

Convenient location

Pros: Free breakfast, Free Internet
Cons: still has smoking rooms so 4th floor smells of smo
This is a conveniently located hotel that lives up to Hampton Inn standards. Only gripe is that there is still smoking allowed ont eh 4th floor and one time I was given a room up there and it smelled. Otherwise will stay here again (on a different floor)

Posted by on Jul 26, 2012

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3 out of 5

Decent hotel for the money

Pros: Free breakfast, Free Internet, Quiet
Hotel was generally clean but the room quality was probably somewhere in the 25% of all hotels (of all price ranges). Toilet bowl got clogged once and i had to unclog it myself after staff provided the plunger. But it was not that bad. The free breakfast was very basic but at least coffee was decent. In general, decent hotel for the money.

Posted by , from Dallas, TX, USA on Nov 19, 2011

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4 out of 5

Experience ok

The only problem we had is that there were no drawers to place clothing items other than the night stand. When I called front desk, a young lady (obviously not on the job long), and asked for extra hangers (there were only 5 in commode), she told me there were no extra hangers and suggested I go to a convenience store and purchase some!!?!!! I explained that there were no drawers so we really needed more hangers in order to hang some of our things. ""Sorry"" was all I got. The room was clean and beds were comfortable. I'm sure if Manager knew what had happened in our conversation he/she would have been upset! We enjoyed having the coffee carafes full into the evening when we arrived back at the hotel and would stay there again.

Posted by on Sep 19, 2008

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5 out of 5

Use extreme caution when checking in

We were quoted a price of $ for our room for a three day stay. Upon checking out the room rate increased each day. It cost us $ more then what we expected and were quoted over the phone. Had no luck with trying to deal with the staff to correct this they claimed because we signed the register it was a done deal. Please be warned these people are very deceptive and do not till you the room rate increase. Watch what you sign when you check in.

Posted by on Jul 9, 2008

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About the Hampton Inn Des Moines Airport

Location 5001 Fleur Dr, Des Moines, IA 50321

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hampton Inn Des Moines Airport offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. Hampton Inn Des Moines Airport also features multilingual staff, a picnic area, and coffee/tea in a common area. Self parking is free. A complete renovation of Hampton Inn Des Moines Airport was completed in March 2017. This Des Moines hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Built in 1987
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 3 miles
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Hampton Inn Des Moines Airport offers 120 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. This Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2017.

  • Pillowtop beds
  • LCD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 25 per week
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hotel Moines Airport
  • Hampton Inn Moines Airport
  • Des Moines Hampton Inn
  • Hampton Inn Des Moines-Airport Iowa
  • Hampton Inn Moines Airport Hotel
  • Hampton Des Moines Des Moines
  • Hampton Inn Des Moines Airport Hotel
  • Hampton Inn Des Moines Airport Des Moines
  • Hampton Inn Des Moines Airport Hotel Des Moines

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.