Drury Inn & Suites West Des Moines

3-star property
5505 Mills Civic Pkwy, West Des Moines, IA 1-855-201-7819

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4.5 out of 5
Excellent!
See all 27 Travelocity Reviews

"Reservation was supposed to be for 3 nights Queen Suite for 4 people (no couples). Last night was not reserved correctly. Only thing they would do was ... " More

By a verified traveler on Mon 27 Mar 2017

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Hotel Description

3-star hotel near Jordan Creek Town Center

City center stay

Stay at this West Des Moines hotel and you'll be within half a mile (1 km) of West Glen Town Center and 2 miles (3 km) of Valley Stadium. Jordan Creek Town Center and Jordan House are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and an indoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 180 guestrooms also offer free WiFi and LCD TVs with cable channels. Coffee/tea makers, free long-distance calls, and free local calls are also available.

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$105* Per night/room Sep 22 - Sep 23

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Jetted Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (2 Rooms)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2 Rooms, Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Drury Inn & Suites West Des Moines ratings based on 27 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Drury Inn & Suites West Des Moines

Everyone (11) Couples (3) Family (1)
2 out of 5
We paid to have a jetted tub and then it didn’t even work disappointed about that because that is why we booked this specific room

Posted by on Jul 7, 2019

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5 out of 5
Wonderful front desk staff greeted us even though it was late at night. The room was beautiful & very clean. Breakfast buffet exceeded our expectations. Highly recommend.

Posted by , from Aurora, CO on Jun 24, 2019

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5 out of 5
Reed was helpful and room was great. Nice surprise was jetted tub

Posted by on Jun 22, 2019

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5 out of 5

Posted by on Jun 14, 2019

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5 out of 5
Loved the free dinner, locale and things to do in the direct vicinity!

Posted by on May 23, 2019

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5 out of 5
Loved the happy hour! Breakfast was also good. Nice clean rooms very friendly staff.

Posted by on Mar 26, 2019

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4 out of 5

Posted by on Jan 20, 2019

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3 out of 5
I felt the pool should be open later than 10 pm on a weekend. We arrived in the evening and were pretty disappointed that the pool closed so early. We planned on trying to go in the am, but it was also everyone else’s plan and the size of the pool was way too small for the size of the hotel. The room was great, however many children running up and down the halls. The doors to rooms were very loud when opened and closed. Breakfast was great but very crowded, needed more seating.

Posted by on Dec 31, 2018

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4 out of 5

Don't book through Expedia. Reservation was wrong

Reservation was supposed to be for 3 nights Queen Suite for 4 people (no couples). Last night was not reserved correctly. Only thing they would do was have us check out of our room, then check into a King Suite with roll away. Now mind you we were sight seeing with family that day and driving 3 hours 1 way on this day. Not happy at all with this situation

Posted by , from O'Fallon MO on Mar 27, 2017

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1 out of 5

Who needs hot water for a shower?

Nothing like starting the day with an ice cold shower. Staff didn't seem to care.

Posted by on Feb 12, 2017

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About the Drury Inn & Suites West Des Moines

Location 5505 Mills Civic Pkwy, West Des Moines, IA 50266

Property Features

Drury Inn & Suites West Des Moines offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Drury Inn & Suites West Des Moines also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Self parking is free. Smoking is allowed in designated areas at this 3-star West Des Moines hotel.

  • 180 guestrooms or units
  • 7 levels
  • Breakfast available (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Des Moines, IA (DSM-Des Moines Intl.) (19.9 km / 12.4 mi)
  • Parking: Free self parking

Room Amenities

Drury Inn & Suites West Des Moines offers 180 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property requires a credit card authorization for USD 50 for any bookings where payment for the stay will be made on site in cash instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property's policy is that pets may not be left unattended in guestrooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.