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Drury Inn & Suites West Des Moines

3-star property
5505 Mills Civic Pkwy, West Des Moines, IA 1-855-201-7819

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4.5 out of 5
Excellent!
See all 27 Travelocity Reviews

"Great stay! Rooms are clean. Good breakfast and location. " More

By a verified traveler on Tue 14 Jul 2020

Points Of Interest

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Hotel Description

3-star hotel near Jordan Creek Town Center

In West Des Moines

You'll be within half a mile (1 km) of West Glen Town Center and 2 miles (3 km) of MercyOne Mills Civic Express Care with a stay here. Jordan Creek Town Center and Valley Stadium are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and an indoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 180 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include free long-distance calls, free local calls, and hair dryers.

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$81* Per night/room Nov 1 - Nov 2

Deluxe Room, 1 King Bed, Accessible (Refrigerator & Microwave)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Refrigerator & Microwave (Upper Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Sofabed, 2 Rooms, Roll in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Tub, Upper Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Jetted Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Drury Inn & Suites West Des Moines ratings based on 27 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Drury Inn & Suites West Des Moines

Everyone (15) Couples (3) Family (1)
5 out of 5
Great stay! Rooms are clean. Good breakfast and location.

Posted by on Jul 14, 2020

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5 out of 5

Posted by on Mar 3, 2020

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5 out of 5

Posted by on Jan 27, 2020

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4 out of 5

Posted by on Sep 29, 2019

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2 out of 5
We paid to have a jetted tub and then it didn’t even work disappointed about that because that is why we booked this specific room

Posted by on Jul 7, 2019

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5 out of 5
Wonderful front desk staff greeted us even though it was late at night. The room was beautiful & very clean. Breakfast buffet exceeded our expectations. Highly recommend.

Posted by , from Aurora, CO on Jun 24, 2019

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5 out of 5
Reed was helpful and room was great. Nice surprise was jetted tub

Posted by on Jun 22, 2019

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5 out of 5

Posted by on Jun 14, 2019

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5 out of 5
Loved the free dinner, locale and things to do in the direct vicinity!

Posted by on May 23, 2019

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5 out of 5
Loved the happy hour! Breakfast was also good. Nice clean rooms very friendly staff.

Posted by on Mar 26, 2019

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About the Drury Inn & Suites West Des Moines

Location 5505 Mills Civic Pkwy, West Des Moines, IA 50266

Property Features

Drury Inn & Suites West Des Moines offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Drury Inn & Suites West Des Moines also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this 3-star West Des Moines hotel.

  • 180 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Des Moines Intl. Airport (DSM) (19.9 km / 12.4 mi)
  • Parking: Free self parking

Room Amenities

Drury Inn & Suites West Des Moines offers 180 accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lbs
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.