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4.1 out of 5

"Great staff and amenities " More

By a verified traveler on Thu 14 Oct 2021

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Hotel Description

3-star hotel near Jordan Creek Town Center

In West Des Moines

You'll be within half a mile (1 km) of West Glen Town Center and 2 miles (3 km) of MercyOne Mills Civic Express Care with a stay here. Jordan Creek Town Center and Valley Stadium are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and an indoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 180 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include coffee/tea makers, free long-distance calls, and free local calls.

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Nov 1 - Nov 2

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Refrigerator & Microwave (Upper Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Sofabed, 2 Rooms, Roll in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Tub, Upper Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Jetted Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Drury Inn & Suites West Des Moines ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Drury Inn & Suites West Des Moines

Everyone (14) Couples (4) Family (3)
5 out of 5
Great staff and amenities

Posted by on Oct 14, 2021

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4 out of 5
This is a nice clean hotel. We were disappointed in housekeeping services. We stayed for 4 days and 5 nights. We were never offered clean towels. I had to go search for housekeeping staff to get them. Or asked if we needed anything. Garbage cans were small. I had to set them outside the door to get them emptied. Breakfast was average-good. Would be nice to have some variety. Very small pool, inside & out. I’m sure hotels are saying some of this is due to COVID. But the hotel was full.

Posted by on Aug 19, 2021

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4 out of 5
The room keys kept not working. Front desk person lectured my kids about not putting them by cell phones, but even when keys were nowhere near phones keys didn’t work. This is a pretty basic necessity for a hotel stay.

Posted by on Aug 6, 2021

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4 out of 5
Rooms were big and clean.

Posted by on Jul 25, 2021

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2 out of 5

Posted by on Jun 1, 2021

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5 out of 5

Posted by on May 9, 2021

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5 out of 5
Great stay! Rooms are clean. Good breakfast and location.

Posted by on Jul 14, 2020

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5 out of 5

Posted by on Mar 3, 2020

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5 out of 5

Posted by on Jan 27, 2020

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4 out of 5

Posted by on Sep 29, 2019

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About the Drury Inn & Suites West Des Moines

Location 5505 Mills Civic Pkwy, West Des Moines, IA 50266

Property Features

Drury Inn & Suites West Des Moines offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Drury Inn & Suites West Des Moines also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this 3-star West Des Moines hotel.

  • 180 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Drury Inn & Suites West Des Moines offers 180 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lbs
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and masks are required in public areas. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Drury Inn West Moines
  • Drury West Moines
  • Drury Inn & Suites West Des Moines Hotel West Des Moines
  • Drury Inn And Suites West Des Moines
  • West Des Moines Drury
  • Drury Inn West Moines West Des Moines
  • Drury West Moines West Des Moines
  • Drury Inn And Suites West Des Moines
  • West Des Moines Drury
  • Drury Inn Suites West Des Moines
  • Drury & Suites West Des Moines
  • Drury Inn & Suites West Des Moines Hotel
  • Drury Inn & Suites West Des Moines West Des Moines
  • Drury Inn & Suites West Des Moines Hotel West Des Moines

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.