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4.4 out of 5

"Awesome experience! Will definitely stay here again! " More

By a verified traveler on Mon 14 Aug 2017

Hotel Description

3.5-star hotel near Jordan Creek Town Center

Near the airport

Within 2 miles (3 km) of this West Des Moines hotel, you'll find Jordan Creek Town Center and Mercy Medical Center West Lakes. Also, West Glen Town Center is within 3 miles (5 km) and Clive Aquatic Center is within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free self parking.

WiFi, flat-screen TVs

The 219 guestrooms have flat-screen TVs with cable channels and offer WiFi and room service. Other amenities include wired Internet, Egyptian cotton sheets, and coffee/tea makers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$139* Per night/room Aug 24 - Aug 25

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

West Des Moines Marriott ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for West Des Moines Marriott

Everyone (8) Business (1)
5 out of 5
Awesome experience! Will definitely stay here again!

Posted by on Aug 14, 2017

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3 out of 5
Nice hotel, great to have a bar/restaurant inside the hotel. Because I booked my room through a 3rd party a lot of things were not available to me. Very upsetting. For the cost of the stay a fridge and microwave would've been great to have. The restaurant is a bit expensive to use for my entire stay. So the fridge/microwave could've saved me money. I won't be staying at this Marriott again. Maybe another Marriott but not this particular one.

Posted by on May 23, 2017

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5 out of 5
Love this hotel. The staff are amazing, the bar/restaurant is comforting and relaxing. The room was beautiful and welcoming. Wish the room had a fridge and microwave. But everything else was awesome. I'll be going back in 4 weeks!

Posted by on Jan 30, 2017

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5 out of 5

Great place to stay in Des Moines

Pros: Exceptional staff, every single one! From housekeeping to the front desk...........convenience to the city and site seeing
Cons: Carpets were a bit worn
Location: Farmers market in downtown, Machine Shed for breakfast, The Jordan Parkway shops so very close, Bridges Madison county
We arrived around 12 noon , no worries getting into a room, the staff were so upbeat and helpful. Food service was delicious, prompt delivery and accommodated special request. Parking is ample, there is even an onsite guest self serve laundry. It is located conveniently close to the city and yet far enough away to enjoy some of the local fare, and site seeing.

Posted by , from CT on Oct 25, 2016

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5 out of 5

Nice hotel quick smooth check in

Room was just like the photos and bed was comfy..nice large shower head..enjoyed our stay

Posted by , from omaha ne on Aug 29, 2016

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5 out of 5

Good choice

Great hotel. Close to many things including interstate. Issues: hot tub not working. TV reception not good. Toilet paper difficult to reach in bathroom. Breakfast not the best, but good.

Posted by on Jul 11, 2016

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4 out of 5

Nice hotel in business area

Pros: It was clean and modern.
Location: There isn't much right by the hotel except a few eating places. If you go about 2 miles down the street there is a huge mall and shopping area.
Overall our stay was fine. We really just needed a place to sleep as we were attending a conference near by. I always hate paying this much for a motel and not getting a free breakfast out of it but that is just the way it is. I hate room coffee so I had to purchase it. That's just my cheap critique.

Posted by , from MO on Aug 4, 2015

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5 out of 5
Very convenient to interstate and restaurants and shopping. Quick and friendly check-in and check out.

Posted by on Jul 28, 2015

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4 out of 5

Easy access to West Des Moines attractions

Pros: Clean and quiet
Cons: Return my wife's makeup bag.
Location: Jordan Creek mall
Overall stay was pleasant, unfortunately when we left my wife forgot her makeup bag and didn't realize until we arrived home. She called the Hotel and was placed on hold for the Housekeeping department, eventually left message to be called back. No response that day. The next day she called again and did reach Housekeeping and was told that our room had been cleaned by two people but they hadn't found her makeup bag. As this was the only place we stayed and went home from here we are left with the impression that (well you can draw your own conclusion).

Posted by on Apr 20, 2015

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3 out of 5

Good location, but shop around

Pros: clean room, good location
Cons: not enough coffee, room service expensive
My hotel room was very clean and comfortable, but when I went down to the pool to visit my grandchildren, I had noticed the pool to be dirty. Also, I felt that for the money, they could at least buy you more than one cup of coffee in the morning. At other hotels, you could make a pot, but here they give you a single serving cup. I have stayed at very clean hotels where they serve an included continental breakfast in the morning. So, if the location is right for you, then stay here....but shop around...I'm sure you can get a better deal elsewhere.

Posted by , from Illinois, USA on Aug 23, 2012

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Property Features

West Des Moines Marriott offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 9128 square feet (848 square meters) and includes conference space. The business-friendly West Des Moines Marriott also features gift shops/newsstands, concierge services, and dry cleaning/laundry services. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. This 3.5-star West Des Moines hotel is smoke free.

  • 1 building
  • 219 guestrooms or units
  • 9 levels
  • 9128 sq ft of conference space
  • 848 sq m of conference space
  • Built in 1980
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Des Moines, IA (DSM-Des Moines Intl.) (25.1 km / 15.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

West Des Moines Marriott offers 219 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 37-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This West Des Moines hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Two Rivers Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 5 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered at scheduled times during limited hours. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 13 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Pet fee: USD 75.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel West Moines
  • Marriott West Des Moines Hotel West Des Moines
  • West Moines Marriott Hotel
  • West Moines Marriott

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.