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4.6 out of 5

"Was not a fan of paying for in room wi-fi. Very 2010s " More

By a verified traveler on Mon 26 Sep 2022

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Hotel Description

3.5-star hotel near Jordan Creek Town Center

In shopping district

You'll find Jordan Creek Town Center and UnityPoint Health - Methodist West Hospital within 2 miles (3 km) of this hotel. Mercy Medical Center West Lakes and West Glen Town Center are also within 3 miles (5 km).

Free shuttle, parking

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$154* Per night/room Apr 9 - Apr 10

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

West Des Moines Marriott ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for West Des Moines Marriott

Everyone (11) Couples (2) Business (1)
4 out of 5
Was not a fan of paying for in room wi-fi. Very 2010s

Posted by on Sep 26, 2022

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Comment from Hotel Management

Sep 29, 2022 by Ashley R.

Thank you for your review. Rest assured We don't charge for internet anymore. It just looks like your paying for it to get logged in, but you never do get charged.

5 out of 5

Posted by on Oct 19, 2021

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5 out of 5

Posted by on Jun 12, 2021

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Comment from Hotel Management

Jun 25, 2021 by Ashley R.

Thank you for your review!

5 out of 5
The employee that checked us in was SUPER friendly!! I don’t know his name. 😔 The bed pillows are very soft and the TV screen is at least 32”. We didn’t pay for the breakfast ($9 or more). The room is very clean and while there are signs posted for construction, we didn’t encounter any of it.

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 25, 2020 by Ashley R.

Thank you so much for your review! We really appreciate it!

5 out of 5

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 7, 2019 by Ashley R.

Thank you for your review!

5 out of 5
Awesome experience! Will definitely stay here again!

Posted by on Aug 14, 2017

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3 out of 5
Nice hotel, great to have a bar/restaurant inside the hotel. Because I booked my room through a 3rd party a lot of things were not available to me. Very upsetting. For the cost of the stay a fridge and microwave would've been great to have. The restaurant is a bit expensive to use for my entire stay. So the fridge/microwave could've saved me money. I won't be staying at this Marriott again. Maybe another Marriott but not this particular one.

Posted by on May 23, 2017

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5 out of 5
Love this hotel. The staff are amazing, the bar/restaurant is comforting and relaxing. The room was beautiful and welcoming. Wish the room had a fridge and microwave. But everything else was awesome. I'll be going back in 4 weeks!

Posted by on Jan 30, 2017

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5 out of 5

Great place to stay in Des Moines

Pros: Exceptional staff, every single one! From housekeeping to the front desk...........convenience to the city and site seeing
Cons: Carpets were a bit worn
Location: Farmers market in downtown, Machine Shed for breakfast, The Jordan Parkway shops so very close, Bridges Madison county
We arrived around 12 noon , no worries getting into a room, the staff were so upbeat and helpful. Food service was delicious, prompt delivery and accommodated special request. Parking is ample, there is even an onsite guest self serve laundry. It is located conveniently close to the city and yet far enough away to enjoy some of the local fare, and site seeing.

Posted by , from CT on Oct 25, 2016

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5 out of 5

Nice hotel quick smooth check in

Room was just like the photos and bed was comfy..nice large shower head..enjoyed our stay

Posted by , from omaha ne on Aug 29, 2016

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Property Features

West Des Moines Marriott offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 9128 square feet (848 square meters) and includes conference space. The business-friendly West Des Moines Marriott also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available on request). Self parking is free. This 3.5-star West Des Moines hotel is smoke free.

  • 1 building
  • 219 guestrooms or units
  • 9 levels
  • 9128 sq ft of conference space
  • 848 sq m of conference space
  • Built in 1980
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds


Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi


Free self parking


  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

West Des Moines Marriott offers 219 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Two Rivers Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9–13 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel West Moines
  • Marriott West Des Moines Hotel West Des Moines
  • West Moines Marriott Hotel
  • West Moines Marriott
  • West Des Moines Marriott Hotel
  • West Des Moines Marriott West Des Moines
  • West Des Moines Marriott Hotel West Des Moines

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.