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4.3 out of 5

"Room clean, nice staff ,breakfast sucked ,expected more. " More

By a verified traveler on Wed 29 Jul 2020

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Hotel Description

Hotel near Living History Farms in Clive

In Clive

You'll find Mercy Medical Center West Lakes and UnityPoint Health - Methodist West Hospital within 2 miles (3 km) of this hotel. Living History Farms and Clive Aquatic Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 62 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include free local calls, hair dryers, and ironing boards.

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$77* Per night/room Dec 19 - Dec 20

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Bathtub (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Des Moines West Inn & Suites ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Des Moines West Inn & Suites

Everyone (7) Couples (3) Family (1)
1 out of 5
Dirty!!No housekeepers!!Front desk said because covid.That is backwards.They have garbage overflowing in the lobby for 2 days.Coffee cups room had garbage in them.Floor in room cut my foot it is fake wood they put on top of carpet so its cracked.Tub is chiped and dirty.

Posted by , from Desmoines Ia. on Oct 18, 2020

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Comment from Hotel Management

Oct 20, 2020 by Mr G.

Dear Cheryl, I am sorry you did not like our COVID 19 policies but they are for your as well as our staff safety. I understand your frustration with the pandemic and the policies and restrictions but hopefully soon we can go back to our full array of services including daily housekeeping. Stay safe and Bon Voyage.

4 out of 5
Room clean, nice staff ,breakfast sucked ,expected more.

Posted by on Jul 29, 2020

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Comment from Hotel Management

Jul 30, 2020 by Mr.G.

Thank you for your review. Unfortunately due to the COVID 19 restrictions the Grab and Go and the pre-packaged foods served in a bag is the only acceptable option allowed by our Health Authorities.

5 out of 5

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 2, 2020 by Mr G.

Thank you for your review. I am glad you had a great stay with us and we would love to host you again.

5 out of 5
This location was ideal for my needs during my visit to the area

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by MR G.

Thank you Dale. I am glad you liked the location and facilities of my Best Western. All the best in your travels and we hope to host you again soon.

4 out of 5
Hot tub rooms are very nice the pool and hot tub are nice i thought the hotel was very clean. The desk person was kind of off putting but i think he was frustrated at the time which is no big deal.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by Mr G.

Thank you for your review. I am glad you had a good stay at my hotel and enjoyed all the facilities. Have a wonderful time traveling this fall and we hope to host you again in the future.

4 out of 5
Full breakfast was not so accurate, the eggs were microwaved and more like hard egg sandwich type, if you want over easy, go some where else. Other then that, great!

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 18, 2019 by Mr. G

Thank you anonymous. We do offer a continental breakfast but as you correctly point out we do not fry your eggs while you wait. That would be a breakfast to order with a full restaurant on site. Thank you for your comments and happy travels to you.

4 out of 5

Posted by on Apr 20, 2019

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Comment from Hotel Management

Apr 22, 2019 by kaczusia

thanks, have a great day.

5 out of 5
Nice room, quick checkin, nice breakfast, good location by freeway but still quiet

Posted by on Jan 7, 2019

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Comment from Hotel Management

Jan 7, 2019 by kaczusia

Thanks for the good words about my hotel. I am glad you enjoyed our breakfast and amenities. All the best in your travels and have a wonderful New Year!

5 out of 5
Location was easy to get to and easy to get back into the highway. Gas station close by for a road trip fuel up. Facilities were in great shape, rooms look recently updated. The pool was fantastic for the kids to burn off some road trip energy and I could soak in the hot tub and still watch them in the pool. The breakfast was among the best I have seen. Good coffee, and all kinds of food and fixings. The lady working breakfast was great at keeping everything stocked and cleaned. Thank you for making our 1 night stay a refreshing one.

Posted by on Jul 1, 2018

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Comment from Hotel Management

Jul 2, 2018 by Mr. G

Thanks for the great review. I am so glad your family could rest well at my hotel. I am glad the kids had fun in our pool and you enjoyed the breakfast. I will gladly pass your compliments to my staff. All the best in your fun summertime travels and may

5 out of 5

stop over on way home

Pros: Everything! Location off I-80, area around hotel, staff, room, and breakfast where all great.
Cons: Nothing we can think of.
2nd Best Western Plus we stayed on this trip. We love them.

Posted by on Aug 28, 2017

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Comment from Hotel Management

Aug 30, 2017 by Mr. G

Thank you very much for your good words about my hotel. I am very glad you liked everything about it. We hope to see you again along your travels.

About the Best Western Plus Des Moines West Inn & Suites

Location 1450 NW 118th Street, Clive, IA 50325

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Des Moines West Inn & Suites offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Best Western Plus Des Moines West Inn & Suites also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This Clive hotel is smoke free.

  • 62 guestrooms or units
  • Full breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Des Moines West Inn & Suites offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations. This Clive hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Des Moines West
  • Best Western Plus Des Moines West Inn
  • Best Western Plus Moines West Inn Clive
  • Best Western Plus Moines West Inn
  • Best Western Plus Moines West Clive
  • Best Western Plus Moines West
  • Clive Best Western
  • Best Western Clive
  • Best Western Plus Des Moines West Inn Suites
  • Plus Des Moines West & Suites
  • Best Western Plus Des Moines West Inn & Suites Hotel
  • Best Western Plus Des Moines West Inn & Suites Clive
  • Best Western Plus Des Moines West Inn & Suites Hotel Clive

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.