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Hampton Inn & Suites West Des Moines/SW Mall Area

2.5 star property
Hotel near Jordan Creek Town Center in West Des Moines

Choose dates to view prices

Photo gallery for Hampton Inn & Suites West Des Moines/SW Mall Area

Exterior
Exterior
Indoor pool
Minibar, desk, laptop workspace, blackout drapes
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
6160 Mills Civic Parkway, West Des Moines, IA, 50266
  • West Glen Town Center
    ‪8 min walk‬
  • Jordan Creek Town Center
    ‪10 min walk‬
  • Drake University
    ‪14 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for King, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout drapes

King, Refrigerator & Microwave

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King, Studio, Accessible

Minibar, desk, laptop workspace, blackout drapes

King, Studio, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Roll In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Studio, Kitchenette

Minibar, desk, laptop workspace, blackout drapes

King, Studio, Kitchenette

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Drinks and Snacks)

Minibar, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking (Drinks and Snacks)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Accessible

Minibar, desk, laptop workspace, blackout drapes

King, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout drapes

King, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Des Moines

Beach, shopping nearby .You'll be within half a mile (1 km) of Jordan Creek Town Center and 9 miles (15 km) of Des Moines Art Center. Drake University and Wells Fargo Arena are within 12 miles (20 km).

What's nearby

  • West Glen Town Center - 8 min walk - 0.5 miles
  • Jordan Creek Town Center - 10 min walk - 0.5 miles
  • The MidAmerican Energy Company RecPlex - 3 min drive - 1.5 miles
  • Drake University - 14 min drive - 10.8 miles
  • Wells Fargo Arena - 16 min drive - 12.7 miles

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • ‪Subway - ‬5 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Casey's - ‬6 min walk
  • ‪The Cheesecake Factory - ‬3 min drive

About this property

Hampton Inn & Suites West Des Moines/SW Mall Area

Hotel near Jordan Creek Town Center in West Des Moines
Hampton Inn & Suites West Des Moines/SW Mall Area offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Hampton Inn & Suites West Des Moines/SW Mall Area also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available.

Smoking is allowed in designated areas at this West Des Moines hotel.

  • 102 guestrooms or units
  • 5 levels
  • 54 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Hampton Inn & Suites West Des Moines/SW Mall Area offers 102 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Premium bedding, desk, iron/ironing board, free WiFi

Hyatt Place West Des Moines Jordan Creek

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,002 reviews
$119 nightly
The price is $133
Jul 1 - Jul 2
Total includes taxes and fees
Hyatt Place West Des Moines Jordan Creek

Property amenities

Family friendly

  • Children's games
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area Hotel West Des Moines
Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn & Suites West Des Moines/SW Mall Area Hotel
Hampton Inn Suites West Des Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area West Des Moines
Hotel Hampton Inn & Suites West Des Moines/SW Mall Area

Frequently asked questions

How close is Hampton Inn & Suites West Des Moines/SW Mall Area to the airport?

Hampton Inn & Suites West Des Moines/SW Mall Area is 11.8 mi (15-min drive) away from the Des Moines International Airport (DSM) airport, the closest popular airport to the property.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have an airport shuttle?

Airport shuttle services are not available at Hampton Inn & Suites West Des Moines/SW Mall Area.

Does Hampton Inn & Suites West Des Moines/SW Mall Area offer free breakfast?

Hampton Inn & Suites West Des Moines/SW Mall Area offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hampton Inn & Suites West Des Moines/SW Mall Area?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn & Suites West Des Moines/SW Mall Area?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hampton Inn & Suites West Des Moines/SW Mall Area?

This hotel offers free self parking.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have a pool?

Hampton Inn & Suites West Des Moines/SW Mall Area features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn & Suites West Des Moines/SW Mall Area to downtown West Des Moines?

Hampton Inn & Suites West Des Moines/SW Mall Area is 2.4 mi away from West Des Moines.

Hampton Inn & Suites West Des Moines/SW Mall Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 557 out of 872 reviews
Rating 8 - Good. 208 out of 872 reviews
Rating 6 - Okay. 62 out of 872 reviews
Rating 4 - Poor. 26 out of 872 reviews
Rating 2 - Terrible. 19 out of 872 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Omega

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean, quiet and in a very nice area. The staff were nice and friendly. I would stay here again.

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Brad

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Amalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service, nice condition, nice pool and hot tub, pet friendly
Stayed 1 night in Mar 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Monique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent all around

Lovely hotel with beautiful rooms. Beds and pillows just the right firmness. Excellent service. Delicious breakfast. I will definitely stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

Lyn

Stayed 1 night in Mar 2025

10/10 Excellent

Lynda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Sherri

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

2/10 Terrible

Mary

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Outside by building needs picked up but hard time of year to keep clean
Stayed 1 night in Mar 2025

4/10 Poor

Lorena

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk clerk asked for my ID, handed me the keys and said to enjoy my stay. That’s it. I’m a Silver Hilton Honors member and apparently Expedia doesn’t transfer over that information so we didn’t get welcomed or free water or anything. No info on breakfast or coffee. I could have asked; but what kind of welcome is that?! We ended up leaving after two hours due to the storm and there was no one at the desk when we left so I deposited the keys in the container.
Stayed 1 night in Mar 2025

8/10 Good

Edward

Stayed 2 nights in Feb 2025

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again!

Overall, enjoyable stay at the Hampton Inn & Suites. Yuliza at the front desk was amazing as she worked with our two rooms to get them close to each other and all worked out well. However, a front desk staff member in the afternoon wasn't as accommodating, didn't get his name, but was very difficult to work with.
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Overall, I still give 9

The south outside has a lot of trash here and there on the ground. Some of it probably is not from yall's hotel could be from the other hotel also
Stayed 2 nights in Feb 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, wouldn't stay again no problem
Stayed 2 nights in Feb 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk staff. Very comfortable beds. Great location
Stayed 1 night in Feb 2025

8/10 Good

Dustin

Stayed 1 night in Feb 2025

4/10 Poor

Robyn

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Bethanie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hot tub was HOT but the jets did not work or the bubbles. The parking was convenient however the lot was not plowed and was difficult to see the lines and areas to park along the side of the building. Everything else was perfect!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Patty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean and comfortable room. Comfortable bed and bedding, nice breakfast and Applebee's in the parking lot. Perfect for a short stay
Stayed 1 night in Feb 2025

10/10 Excellent

fanchon, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth money

Stayed 3 nights in Dec 2024

10/10 Excellent

valerie

Stayed 1 night in Dec 2024