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4.6 out of 5

"was acceptable room have autistic twins and had to drive around to keep em quiet because few guest complained so even though i spent 150 on a room i h ... " More

By a verified traveler on Wed 18 Oct 2017

Hotel Description

3-star hotel near Jordan Creek Town Center

In suburbs

You'll be within 2 miles (3 km) of Jordan Creek Town Center and 6 miles (10 km) of Living History Farms with a stay here. Also within 9 miles (15 km) are Des Moines Art Center and Salisbury House.

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Kitchenettes, WiFi

The 97 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as sofa beds and flat-screen TVs with cable channels. Sitting areas, WiFi, and premium bedding are also available.

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$76* Per night/room Oct 4 - Oct 5

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Queen Bed with Sofa bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

SpringHill Suites Des Moines West ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SpringHill Suites Des Moines West

Everyone (6) Family (2)
5 out of 5
The location was very easy to find and convenient.

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 21, 2019 by General Manager

Thank you for your feedback. We appreciate your loyalty to our hotel and Marriott brand.

5 out of 5

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 2, 2019 by General Manager

Thank you for your feedback. We appreciate your loyalty to our hotel.

4 out of 5
My bed had dips in it where people have continuous laid. It was hard to sleep, as I felt like i was sleeping in a hole

Posted by on Feb 25, 2019

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Comment from Hotel Management

Mar 4, 2019 by General Manager

We are sorry for your inconvenience. This comment will be shared with appropriate hotel personnel.Thank you for your comments. We are looking forward to host you again after the renovation is over.

5 out of 5
used the jacuzzi, and would get again no paper towels in room, so had to use my own, and unfortunately left behind.

Posted by , from Minneapolis, MN on Oct 13, 2018

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Comment from Hotel Management

Nov 11, 2018 by Abid

Thank you for your feedback.

4 out of 5

great breakfast

was acceptable room have autistic twins and had to drive around to keep em quiet because few guest complained so even though i spent 150 on a room i hardly used it but breakfast wag great.

Posted by on Oct 18, 2017

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5 out of 5

A pleasant surprise for the price!

Pros: Loved the pool and breakfast. Location is great for travelers looking for shopping, food, and proximity to the interstate. Check-out was noon.
Cons: Nothing stood out that would be the fault of the hotel. An annoying family was throwing a football in the pool which was rude to the little kids.
Location: Located very close to Iowa's largest shopping mall. Plenty of fast-food and nicer restaurants. Immediately off I-80. Quick access to downtown DSM.
For my son's 9th birthday he wanted to swim. Since we live in Iowa we are limited to hotels with indoor pools during the winter months. We narrowed down the search to show only 3-star and up hotels near our home that had an indoor pool and free continental breakfast. I chose SpringHill Suites because I got a great rate for a room with a king size bed and sofa/bed. It also had a jacuzzi tub that unfortunately we didn't have time to try. I checked in and was greeted by the friendly desk clerk, Don. After the credit card info was taken care of he gave me the scoop on the pool and the breakfast before I had a chance to ask. Since the pool was my main concern that's what we did for most of our stay. The pool was a perfect temperature. We were in the pool for a couple hours and everything was great. We ordered pizza and retired to our room for the evening. Bed was comfortable and the hum of the air conditioner was relaxing and dulled some of the noise from some kids that were running around the hallway (granted it was only 9:30pm when I was ready to sleep). I normally sleep with a phone app that makes soothing noises and ended up not needing it thanks to the AC. In the morning, after breakfast, we headed back to the pool. Again, perfect water temp and enjoyed the pool for about 1 1/2 hour. Also tried the whirlpool and have no complaints. Breakfast was great with plenty of "hot" food like eggs, waffles and a potato skillet option. We will definitely choose SpringHill again.

Posted by , from West Des Moines, IA on Mar 5, 2017

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3 out of 5

OK for the Price

Pros: The location is great.
Cons: The breakfast area could be enlarged more seating area. Hardly a place to sit.
Location: Malls and Movies. Lots of Restaurants
This hotel is a nice place to stay for the price, but boasts a drink and appetizer period in evening which I never saw (was there 2 days). The breakfast was just ok, very hard to find a place to sit everything was crammed together.

Posted by , from Western Iowa on Sep 14, 2015

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5 out of 5

Stopover during a road trip

Pros: Close to the highway. Helpful staff.
Cons: The elevator
Location: Never stayed in Des Moines before and I'd like to go back. Looks like there's lots to do. We did stop at the nearby mall and it is very nice.
We stopped at this hotel around 9pm in the middle of a 1000 mile road trip. Tired. Left refreshed the next morning after a peaceful night's sleep, a short visit to the hot tub and a good breakfast.

Posted by , from Michigan on Jul 24, 2015

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5 out of 5

Very Nice!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
We stayed in the Whirlpool King Suite and it was beautiful! It was right next to the elevator and we didn't hear a thing. It had the best set-up that I have seen in a suite! The room was very clean and it felt like we were at home! I would definitely recommend this hotel!

Posted by , from Iowa on Nov 11, 2012

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5 out of 5

Plan to stay here again

We stayed here during the week and found the hotel to be very quiet and relaxing. Parked on the north side at the suggestion of the front desk staff and found the lot to be practically empty. Nice size room- very spacious, very clean, and our son liked having his own sofabed and T.V. in a separate living area. Lots of thoughtful touches throughout the room, like two televisions, extra paper plate and plastic silverware in the microwave, free weekday paper, etc. Pool area was nice with a nice hottub. Our son could not get enough of this. Excellent complimentary breakfast buffet. All of the staff were found to be pleasant and helpful. Very close to Jordan Creek Mall, which is quite a mall in its own right. Would be a bit of a drive to Adventureland in the summer (approximately 20 miles), but we have stayed closer to this amusement park and found that being further away at the end of the day is a blessing. Close to interstate, but did not notice any interstate noise.

Posted by on Apr 16, 2009

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About the SpringHill Suites Des Moines West

Location 1236 Jordan Creek Pkwy, West Des Moines, IA 50266

Property Features

SpringHill Suites Des Moines West offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 1166 square feet (108 square meters) and includes conference space. The business-friendly SpringHill Suites Des Moines West also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star West Des Moines hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 4 levels
  • 1166 sq ft of conference space
  • 108 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Des Moines, IA (DSM-Des Moines Intl.) (25.1 km / 15.6 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

SpringHill Suites Des Moines West offers 97 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with single sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SpringHill Suites Hotel Moines West
  • SpringHill Suites Moines West
  • Springhill Suites Des Moines West Hotel West Des Moines
  • Springhill Suites West Des Moines
  • SpringHill Suites Moines West Hotel
  • SpringHill Suites Des Moines West Hotel
  • SpringHill Suites Des Moines West West Des Moines
  • SpringHill Suites Des Moines West Hotel West Des Moines

You should know

  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Des-Moines-Hotels-SpringHill-Suites-Des-Moines-West.h553975-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.