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4.7 out of 5

"The facilities were in excellent condition, clean and spacious. The poll and hot tub are awesome. Best part of our stay was the Reona the front desk c ... " More

By a verified traveler on Wed 12 May 2021

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Hotel Description

3-star hotel near Jordan Creek Town Center

Near the airport

Stay at this West Des Moines hotel and you'll be within 2 miles (3 km) of Jordan Creek Town Center and 6 miles (10 km) of Living History Farms. Also within 9 miles (15 km) are Des Moines Art Center and Salisbury House.

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Kitchenettes, WiFi

The 97 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as sofa beds and flat-screen TVs with cable channels. Other amenities include sitting areas, WiFi, and premium bedding.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$76* Per night/room Jan 29 - Jan 30

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

SpringHill Suites Des Moines West ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SpringHill Suites Des Moines West

Everyone (8) Family (5)
5 out of 5
The facilities were in excellent condition, clean and spacious. The poll and hot tub are awesome. Best part of our stay was the Reona the front desk clerk - she was awesome helping us with our needs, and all with a smile!!

Posted by on May 12, 2021

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Comment from Hotel Management

Jun 8, 2021 by Management

Anonymous, thanks for your kind words. Hope to see you soon.

5 out of 5
Comfortable, clean, location perfect. Staff very friendly. Enjoyed pool and hot tub

Posted by on Mar 17, 2021

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Comment from Hotel Management

Mar 18, 2021 by General Manager

Thank you. We appreciate your feedback and looking forward to serve you again shall the travel brings you back to this area.

4 out of 5

Posted by on Dec 16, 2020

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Comment from Hotel Management

Dec 28, 2020 by General Manager

Thank you.

5 out of 5
Comfortable, quiet even with 2 high school teams. Great bed.

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 2, 2020 by General Manager

Thank you for your comments. We do appreciate your loyalty to our hotel and Marriott International brand. We look forward to serve you again shall the travel brings you back to this area.

5 out of 5
The location was very easy to find and convenient.

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 21, 2019 by General Manager

Thank you for your feedback. We appreciate your loyalty to our hotel and Marriott brand.

5 out of 5

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 2, 2019 by General Manager

Thank you for your feedback. We appreciate your loyalty to our hotel.

4 out of 5
My bed had dips in it where people have continuous laid. It was hard to sleep, as I felt like i was sleeping in a hole

Posted by on Feb 25, 2019

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Comment from Hotel Management

Mar 4, 2019 by General Manager

We are sorry for your inconvenience. This comment will be shared with appropriate hotel personnel.Thank you for your comments. We are looking forward to host you again after the renovation is over.

5 out of 5
used the jacuzzi, and would get again no paper towels in room, so had to use my own, and unfortunately left behind.

Posted by , from Minneapolis, MN on Oct 13, 2018

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Comment from Hotel Management

Nov 11, 2018 by Abid

Thank you for your feedback.

4 out of 5

great breakfast

was acceptable room have autistic twins and had to drive around to keep em quiet because few guest complained so even though i spent 150 on a room i hardly used it but breakfast wag great.

Posted by on Oct 18, 2017

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5 out of 5

A pleasant surprise for the price!

Pros: Loved the pool and breakfast. Location is great for travelers looking for shopping, food, and proximity to the interstate. Check-out was noon.
Cons: Nothing stood out that would be the fault of the hotel. An annoying family was throwing a football in the pool which was rude to the little kids.
Location: Located very close to Iowa's largest shopping mall. Plenty of fast-food and nicer restaurants. Immediately off I-80. Quick access to downtown DSM.
For my son's 9th birthday he wanted to swim. Since we live in Iowa we are limited to hotels with indoor pools during the winter months. We narrowed down the search to show only 3-star and up hotels near our home that had an indoor pool and free continental breakfast. I chose SpringHill Suites because I got a great rate for a room with a king size bed and sofa/bed. It also had a jacuzzi tub that unfortunately we didn't have time to try. I checked in and was greeted by the friendly desk clerk, Don. After the credit card info was taken care of he gave me the scoop on the pool and the breakfast before I had a chance to ask. Since the pool was my main concern that's what we did for most of our stay. The pool was a perfect temperature. We were in the pool for a couple hours and everything was great. We ordered pizza and retired to our room for the evening. Bed was comfortable and the hum of the air conditioner was relaxing and dulled some of the noise from some kids that were running around the hallway (granted it was only 9:30pm when I was ready to sleep). I normally sleep with a phone app that makes soothing noises and ended up not needing it thanks to the AC. In the morning, after breakfast, we headed back to the pool. Again, perfect water temp and enjoyed the pool for about 1 1/2 hour. Also tried the whirlpool and have no complaints. Breakfast was great with plenty of "hot" food like eggs, waffles and a potato skillet option. We will definitely choose SpringHill again.

Posted by , from West Des Moines, IA on Mar 5, 2017

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About the SpringHill Suites Des Moines West

Location 1236 Jordan Creek Pkwy, West Des Moines, IA 50266

Property Features

SpringHill Suites Des Moines West offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 1166 square feet (108 square meters) and includes conference space. The business-friendly SpringHill Suites Des Moines West also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star West Des Moines hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 4 levels
  • 1166 sq ft of conference space
  • 108 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

SpringHill Suites Des Moines West offers 97 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This West Des Moines hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5 per day (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SpringHill Suites Hotel Moines West
  • SpringHill Suites Moines West
  • Springhill Suites Des Moines West Hotel West Des Moines
  • Springhill Suites West Des Moines
  • SpringHill Suites Moines West Hotel
  • SpringHill Suites Des Moines West Hotel
  • SpringHill Suites Des Moines West West Des Moines
  • SpringHill Suites Des Moines West Hotel West Des Moines

You should know

  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.