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4.6 out of 5

"Great hot tub and pool, perfect suite set up...lots of room. " More

By a verified traveler on Mon 12 Sep 2022

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Hotel Description

3-star hotel near Jordan Creek Town Center

Near the airport

Stay at this West Des Moines hotel and you'll be within 2 miles (3 km) of Jordan Creek Town Center and 6 miles (10 km) of Living History Farms. Also within 9 miles (15 km) are Salisbury House and Des Moines Art Center.

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$96* Per night/room Feb 26 - Feb 27

Suite, Multiple Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

SpringHill Suites Des Moines West ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SpringHill Suites Des Moines West

Everyone (9) Couples (1) Family (7)
4 out of 5

Posted by on Nov 5, 2022

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5 out of 5
Great hot tub and pool, perfect suite set up...lots of room.

Posted by on Sep 12, 2022

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Comment from Hotel Management

Sep 14, 2022 by Management

Dear Clint, thank you for staying with us and the terrific score. See you again soon.

5 out of 5
High recommend. Excellent overall experience

Posted by on May 14, 2022

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Comment from Hotel Management

May 14, 2022 by Management

Dear Rosetta, thank you for staying with us, we are happy to hear you enjoyed your stay and we hope to see you again soon.

5 out of 5
Clean and the people were friendly what more can you ask for!

Posted by on May 8, 2022

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Comment from Hotel Management

May 9, 2022 by Management

Dear Jamesina, thanks for the high score!

3 out of 5
It seemed to be unorganized, especially at breakfast. I know with people leaving at different times, its hard to keep up, but there was times when there was no coffee, and people had to wait, they might have been needed to get going. The staff at breakfast was not very friendly, the bacon was cooked and very greasy, needed to be put on paper towels to soak up that. I have used that kind of bacon, that was hard to believe it was done the way where they were all stuck together...Some of the other food, yogurt and cereal, wasn't bad, nice to have variety.. We thought the website photos a bit deceiving, makes it look a lot better, not true to life. Probably won't say there again..the beds were comfy that was a good thing...

Posted by on Mar 10, 2022

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Comment from Hotel Management

Apr 1, 2022 by Management

Dear Rick, sorry about Breakfast. We will try harder.

5 out of 5
The facilities were in excellent condition, clean and spacious. The poll and hot tub are awesome. Best part of our stay was the Reona the front desk clerk - she was awesome helping us with our needs, and all with a smile!!

Posted by on May 12, 2021

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Comment from Hotel Management

Jun 8, 2021 by Management

Anonymous, thanks for your kind words. Hope to see you soon.

5 out of 5
Comfortable, clean, location perfect. Staff very friendly. Enjoyed pool and hot tub

Posted by on Mar 17, 2021

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Comment from Hotel Management

Mar 18, 2021 by General Manager

Thank you. We appreciate your feedback and looking forward to serve you again shall the travel brings you back to this area.

4 out of 5

Posted by on Dec 16, 2020

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Comment from Hotel Management

Dec 28, 2020 by General Manager

Thank you.

5 out of 5
Comfortable, quiet even with 2 high school teams. Great bed.

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 2, 2020 by General Manager

Thank you for your comments. We do appreciate your loyalty to our hotel and Marriott International brand. We look forward to serve you again shall the travel brings you back to this area.

5 out of 5
The location was very easy to find and convenient.

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 21, 2019 by General Manager

Thank you for your feedback. We appreciate your loyalty to our hotel and Marriott brand.

About the SpringHill Suites Des Moines West

Location 1236 Jordan Creek Pkwy, West Des Moines, IA 50266

Renovations + Closures

The property will be renovating from February 2 2023 to March 31 2024 (completion date subject to change). The following areas are affected:

  • Spa tub

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

SpringHill Suites Des Moines West offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 1166 square feet (108 square meters) and includes conference space. The business-friendly SpringHill Suites Des Moines West also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star West Des Moines hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 4 levels
  • 1166 sq ft of conference space
  • 108 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

SpringHill Suites Des Moines West offers 97 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This West Des Moines hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 3:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5 per day (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SpringHill Suites Hotel Moines West
  • SpringHill Suites Moines West
  • Springhill Suites Des Moines West Hotel West Des Moines
  • Springhill Suites West Des Moines
  • SpringHill Suites Moines West Hotel
  • SpringHill Suites Des Moines West Hotel
  • SpringHill Suites Des Moines West West Des Moines
  • SpringHill Suites Des Moines West Hotel West Des Moines

You should know

  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.