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4.2 out of 5

"Great stay! Great location! Staff was friendly and my kids loved the little snack store! " More

By a verified traveler on Tue 05 Feb 2019

Hotel Description

3-star hotel near Jordan Creek Town Center

In West Des Moines

You'll find UnityPoint Health - Methodist West Hospital and Mercy Medical Center West Lakes within 2 miles (3 km) of this hotel. Jordan Creek Town Center and Clive Aquatic Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 90 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include DVD players, coffee/tea makers, and free local calls. Limited housekeeping is available.

Suite, 1 King Bed, Non Smoking, Kitchen (MINI)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$117* Per night/room Aug 4 - Aug 5

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing, Bathtub)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, Fireplace (Fireplace)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Staybridge Suites West Des Moines, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Staybridge Suites West Des Moines, an IHG Hotel

Everyone (1) Family (2)
2 out of 5
Old mattresses were just outside the hotel laying in the parking lot. Hot tub was broken. Dog droppings on the steps in the hallway.

Posted by on Dec 28, 2019

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5 out of 5
Great stay! Great location! Staff was friendly and my kids loved the little snack store!

Posted by on Feb 5, 2019

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5 out of 5

My spring get-away

Pros: Free breakfast, Quiet
Nice hotel at a good price, didn't realize that our room had a full kitchenette, which was a nice surprise. In a good, safe, quiet area. Would stay there again.

Posted by , from Milwaukee, Wisconsin on Apr 13, 2011

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3 out of 5

This hotel was satisfactory

Pros: Free breakfast, Quiet
Cons: Nothing close
This was my second day at this hotel. The price was 24.6% higher than the previous year for the same accomodations. The room was excellant and my daughter always enjoys the pool... which is handy because it is open 24/7. The continental breakfast was so-so. I would like to stay at this hotel for future trips to Des Moines, but if their rates continue to rise, I'll proably have to start searching for more realistically priced accomodations.

Posted by , from Cedar Rapids on Apr 12, 2011

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5 out of 5

Fantastic- Let me say it again - Fantastic!

Front desk lady was very kind and I asked for extra coffee packets and she gave it..Room is huge! (1 bed suite). The bed is comfortable...havent had brkfst yet but looks great..view..wonderful!!..very very clean...spend a few extra bucks it is well worth it...also the location is great...the front desk provided a great map....the pool isnt huge but it is fine....the fitness room needs to have some work ...but overall I would give the hotel a 9 out of 10...

Posted by on Jun 12, 2009

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5 out of 5

excellent hotel

We were so completely pleased with ever aspect of our experience with this hotel from telephone reservation, front desk check-in, room and breakfast service. The staff could not have been better. Room was exceptionally clean. The whole facility looked very new (open 6 years). Price was very fair for all that we received.

Posted by on Aug 3, 2006

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About the Staybridge Suites West Des Moines, an IHG Hotel

Location 6905 Lake Dr, West Des Moines, IA 50266

Property Features

As a guest of Staybridge Suites West Des Moines, an IHG Hotel, you'll find an indoor pool, a spa tub, a fitness center, and complimentary bicycles. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. A library, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Staybridge Suites West Des Moines, an IHG Hotel. Self parking is free. Smoking is allowed in designated areas at this 3-star West Des Moines hotel.

  • 90 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Des Moines International Airport (DSM) (22.6 km / 14.1 mi)
  • Parking: Free self parking

Room Amenities

Staybridge Suites West Des Moines, an IHG Hotel offers 90 air-conditioned accommodations with DVD players and coffee/tea makers. Satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

  • Television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekdays only)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 1:30 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35 per accommodation, per stay, plus a deposit of USD 35.00 per stay
  • Maximum 2 per room (weight limit: 110 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 35.00 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Aparthotel West Moines
  • Staybridge Suites West Moines
  • Staybridge Suites West Des Moines Hotel West Des Moines
  • Staybridge Suites West Moines Aparthotel
  • Staybridge Suites West Moines Aparthotel West Des Moines
  • Staybridge Suites West Moines West Des Moines
  • Staybridge Suites West Des Moines
  • Staybridge Suites West Des Moines an IHG Hotel
  • Staybridge Suites West Des Moines, an IHG Hotel Hotel
  • Staybridge Suites West Des Moines, an IHG Hotel West Des Moines

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.