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Hyatt Place West Des Moines Jordan Creek

3.0 star property
3-star hotel near Jordan Creek Town Center

Choose dates to view prices

Photo gallery for Hyatt Place West Des Moines Jordan Creek

Premium bedding, desk, iron/ironing board, free WiFi
Concierge desk
Coffee/tea maker
Exterior detail
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

View in a map
295 South 64th st, West Des Moines, IA, 50266
  • Place, Jordan Creek Town Center
    ‪3 min walk‬
  • Place, West Glen Town Center
    ‪14 min walk‬
  • Place, Living History Farms
    ‪7 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed

9.6 out of 10
Exceptional
(111 reviews)
  • 313 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds (2 Queen, 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (2 Queen, 1 Sofa Bed)

9.4 out of 10
Exceptional
(56 reviews)
  • 362 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 690 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.8 out of 10
Exceptional
(21 reviews)
  • 313 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

9.8 out of 10
Exceptional
(12 reviews)
  • 362 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Residence Inn by Marriott Des Moines Ankeny

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 167 reviews
$139 nightly
The price is $155
Oct 27 - Oct 28
Total with taxes and fees
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About the neighborhood

West Des Moines

In shopping district.Stay at this West Des Moines hotel and you'll be within half a mile (1 km) of Jordan Creek Town Center and 2 miles (3 km) of Bridgewood Plaza. West Glen Town Center and Topgolf are also within 2 miles (3 km).

What's nearby

  • Jordan Creek Town Center - 3 min walk - 0.2 miles
  • West Glen Town Center - 14 min walk - 0.8 miles
  • UnityPoint Health - Methodist West Hospital - 5 min drive - 2.8 miles
  • Living History Farms - 7 min drive - 4.9 miles
  • Val Air Ballroom - 10 min drive - 7.6 miles

Getting around

  • Des Moines International Airport (DSM) - 27 min drive

Restaurants

  • ‪Casey's - ‬9 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Great Teriyaki - ‬11 min walk
  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Texas Roadhouse - West Des Moines, IA - ‬10 min walk

About this property

Hyatt Place West Des Moines Jordan Creek

3-star hotel near Jordan Creek Town Center
Hyatt Place West Des Moines Jordan Creek offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. The business-friendly Hyatt Place West Des Moines Jordan Creek also features a terrace, a picnic area, and laundry facilities. Self parking is free.

This 3-star West Des Moines hotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place West Des Moines Jordan Creek offers 123 air-conditioned accommodations with iPod docking stations and complimentary newspapers. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers and complimentary toiletries. This West Des Moines hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Exterior

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 955 reviews
$101 nightly
The price is $113
Oct 19 - Oct 20
Total with taxes and fees
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch LED TV with premium satellite channels
  • iPod dock
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 75 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place West Moines Jordan Creek Hotel
Hyatt Place Jordan Creek Hotel
Hyatt Place West Moines Jordan Creek
Hyatt Place Jordan Creek
Hyatt Place West Des Moines Jordan Creek Hotel
Hyatt Place West Des Moines Jordan Creek West Des Moines
Hyatt Place West Des Moines Jordan Creek Hotel West Des Moines

Frequently asked questions

How close is Hyatt Place West Des Moines Jordan Creek to the airport?

Hyatt Place West Des Moines Jordan Creek is 13.3 mi (27-min drive) away from the Des Moines International Airport (DSM) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place West Des Moines Jordan Creek?

As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place West Des Moines Jordan Creek on Oct 15, 2025 start from $132.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place West Des Moines Jordan Creek have an airport shuttle?

Airport shuttle services are not available at Hyatt Place West Des Moines Jordan Creek.

Does Hyatt Place West Des Moines Jordan Creek offer free breakfast?

Hyatt Place West Des Moines Jordan Creek offers free buffet breakfast every day.

Is there a casino at Hyatt Place West Des Moines Jordan Creek?

No, there is no casino at this hotel.

What time is check-in at Hyatt Place West Des Moines Jordan Creek?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Hyatt Place West Des Moines Jordan Creek?

This hotel offers free self parking.

Does Hyatt Place West Des Moines Jordan Creek have a pool?

Hyatt Place West Des Moines Jordan Creek features an indoor pool.

Does Hyatt Place West Des Moines Jordan Creek have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Place West Des Moines Jordan Creek have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place West Des Moines Jordan Creek to downtown West Des Moines?

Hyatt Place West Des Moines Jordan Creek is 2 mi away from West Des Moines.

Hyatt Place West Des Moines Jordan Creek Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Breanna, Marble Rock

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Raffy

Stayed 1 night in Jul 2025

10/10 Excellent

Jinman

Liked: Cleanliness, amenities
Good
Stayed 6 nights in Jun 2025

4/10 Poor

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ignacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 2 nights in Jul 2025

8/10 Good

Mitchell

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good value for cost of room

Hotel was comfortable and clean . Large spacious rooms - bathroom was clean as well. Staff at check in presented quite irritated that she was working - no welcome etc . But nothing that would if changed our stay . Lots of amenities around the location for eating and shopping . Starbucks/ Carabou coffee etc.
Stayed 1 night in Jul 2025

10/10 Excellent

Gricelda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, quiet, clean and great breakfast.
Stayed 1 night in Jul 2025

4/10 Poor

Gordon

Liked: Cleanliness, room comfort
Disliked: Staff & service

Do Not Go Here

Second stay here and the same problems occurred again. Checked in and settled only to find the AC was not working. Had to pack up and move AGAIN. Do not stay here, as they cannot seem to fix anything.
Stayed 1 night in Jun 2025

8/10 Good

Danelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a nice area with a lot to do around it. We booked this hotel because of the pool, but unfortunately it was down for maintenance. Fortunately the manager was able to arrange for us to use another pool at the hotel next door. Breakfast was fine, nothing special. The room was very spacious, and the beds were comfortable. If we come through the area again I would consider staying here.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, clean, friendly staff, and good location.
Stayed 1 night in Jun 2025

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy and comfortable for our one night stay
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Stayed 1 night in Jun 2025

10/10 Excellent

Chol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Vanessa

Traveled with family and small children
The carpet in our double queen w/sofa bed room was wet upon arrival. We thought at first it was because it was close to the pool, but we quickly realized it was the entirety of the carpet which made that assumption unlikely. We’re unsure if this was the reason our room felt damp and smelt dingy, but believed it was likely the cause for that. There was nobody at the desk when we arrived for check in & one of the housekeepers had to literally yell at one of the staff hiding behind the bar area to check us in. The framing around our bathroom door fell off when sliding the door open but the breakfast was good. I likely will not be staying again.
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
A great time spent with the family for a quick overnight.
Stayed 1 night in Jun 2025

6/10 Okay

Valerie

Disliked: Staff & service
We stay at Hyatt properties often, and this one was, by far, the most upkept we've seen. Lobby, hallways, and rooms had stale odors
Stayed 1 night in Jun 2025

4/10 Poor

Lori

Disliked: Staff & service
Check in staff was not helpful at all, did not tell us which room was ours, did not tell us where the elevators were.
Stayed 1 night in Jun 2025

10/10 Excellent

Alecia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Breakfast was wonderful. Safe area within walking distance to restaurants and shopping. Clean hotel and great rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Always quiet and ready to help if needed.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were given a room. When we got up to the room there was someone already in that room we were given.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Stayed 1 night in Mar 2025