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The Royal Sonesta Chicago Downtown

4.0 star property
Art Deco hotel near Chicago Riverwalk

Choose dates to view prices

Photo gallery for The Royal Sonesta Chicago Downtown

Exterior
Ballroom
View from room
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Outdoor wedding area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
71 E Wacker Dr, Chicago, IL, 60601
  • Place, Chicago Riverwalk
    ‪1 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Millennium Park
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(11 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed (Family)

  • 780 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Royal)

Fridge, coffee/tea maker

Superior Suite, 1 King Bed (Royal)

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(96 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Columbus)

Fridge, coffee/tea maker

Studio, 1 King Bed (Columbus)

7.0 out of 10
Good
(2 reviews)
  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(15 reviews)
  • 500 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, River View

Fridge, coffee/tea maker

Superior Suite, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 960 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (State)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed (State)

  • 1500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

  • 1500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

  • 960 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (State, Hearing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed (State, Hearing)

  • 1500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

  • 1700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, River View

9.4 out of 10
Exceptional
(41 reviews)
  • 500 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible (Royal, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed, Accessible (Royal, Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(49 reviews)
  • 450 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (LaSalle)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed (LaSalle)

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Skyline)

  • 1500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 780 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

Fridge, coffee/tea maker

Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Fitness)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed (Fitness)

  • 780 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Hearing)

Fridge, coffee/tea maker

Superior Suite, 1 King Bed (Hearing)

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(27 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible

  • 1700 sq ft
  • Sleeps 5
  • 2 King Beds

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Exterior

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About the neighborhood

Chicago

Downtown Chicago stay.A stay at this Downtown Chicago hotel places you steps from Chicago Riverwalk and within a 5-minute walk of Michigan Avenue. Also, Millennium Park is within half a mile (1 km) and Grant Park is within 2 miles (3 km).

What's nearby

  • Chicago Riverwalk - 1 min walk - 0.0 miles
  • Michigan Avenue - 2 min walk - 0.1 miles
  • Millennium Park - 5 min walk - 0.3 miles
  • Grant Park - 13 min walk - 0.7 miles
  • Navy Pier - 4 min drive - 1.6 miles

Getting around

  • Randolph-Wabash Station - 4 min walk
  • Millennium Station - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪LH Rooftop - ‬1 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬4 min walk
  • ‪Chicago Brewhouse - ‬2 min walk
  • ‪Smashburger - ‬2 min walk
  • ‪The Terrace at Trump - ‬4 min walk

About this property

The Royal Sonesta Chicago Downtown

Art Deco hotel near Chicago Riverwalk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 18 meeting rooms.

Public spaces have WiFi for a fee. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Royal Sonesta Chicago Downtown. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

  • 1 building
  • 381 guestrooms or units
  • 39 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Royal Sonesta Chicago Downtown offers 381 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 37-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Similar properties

Terrace/patio

The Royal Sonesta Chicago River North

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 2,157 reviews
$242 nightly
The price is $285
Oct 5 - Oct 6
Total with taxes and fees
The Royal Sonesta Chicago River North

Property amenities

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 58 per night)
  • Valet parking on site (USD 78 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch plasma TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
  • Valet parking fee: USD 78 per night
  • Nearby parking fee: USD 58 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    The property is professionally cleaned.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

Frequently asked questions

How close is The Royal Sonesta Chicago Downtown to the airport?

The Royal Sonesta Chicago Downtown is 13.2 mi (33-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at The Royal Sonesta Chicago Downtown?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at The Royal Sonesta Chicago Downtown on Oct 26, 2025 start from $245.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Royal Sonesta Chicago Downtown have an airport shuttle?

Airport shuttle services are not available at The Royal Sonesta Chicago Downtown.

How close is The Royal Sonesta Chicago Downtown to the beach?

This hotel is 1 mi (9-min drive) from Ohio Street Beach and 1.8 mi (10-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does The Royal Sonesta Chicago Downtown offer free breakfast?

The Royal Sonesta Chicago Downtown does not offer free breakfast.

Is there a casino at The Royal Sonesta Chicago Downtown?

No, there is no casino at this hotel, but Bally's Casino Chicago (9-min walk) is nearby.

What time is check-in at The Royal Sonesta Chicago Downtown?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Royal Sonesta Chicago Downtown?

Free parking is not available at this hotel. Valet parking is available for USD 78 per night.

Does The Royal Sonesta Chicago Downtown have a pool?

The Royal Sonesta Chicago Downtown does not have a pool.

Does The Royal Sonesta Chicago Downtown have a restaurant?

The Royal Sonesta Chicago Downtown is home to Hoyt's Chicago, which features American cuisine and happy hour.

Does The Royal Sonesta Chicago Downtown have a spa?

There are no spa services available at this hotel.

How close is The Royal Sonesta Chicago Downtown to downtown Chicago?

The Royal Sonesta Chicago Downtown is 0.7 mi away from Chicago.

The Royal Sonesta Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2281 out of 2970 reviews
Rating 8 - Good. 410 out of 2970 reviews
Rating 6 - Okay. 144 out of 2970 reviews
Rating 4 - Poor. 59 out of 2970 reviews
Rating 2 - Terrible. 76 out of 2970 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

RYAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff, very clean, great views, and a perfect location.
Stayed 6 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
The picture that is shown is not available to hotel guests. That was a major factor in picking this property
Stayed 1 night in Jul 2025

10/10 Excellent

Carter

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Free upgrade was beautiful- busy place but couldn’t tell unless you were in the lobby. Staff was super nice!
Stayed 1 night in Jun 2025

10/10 Excellent

Anndean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would 100% stay here again. Located in a great area. Our room was also upgraded for free!
Stayed 3 nights in Jun 2025

6/10 Okay

Renisha

Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Stayed 4 nights in Jun 2025

10/10 Excellent

Lorin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great river views. Friendly valet gave us a card for a free appetizer at a local steak house. Front desk staff welcoming and efficient. Comfortable bed but the pillows were a little flat. Breakfast eggs Benedict in Hoyt’s were very good!
Stayed 3 nights in Jun 2025

8/10 Good

Olivia, St. Louis

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved our spacious room, riverview and comfortable beds
Stayed 1 night in Jun 2025

10/10 Excellent

Satraajeet

Stayed 3 nights in Jun 2025

8/10 Good

Debbie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great! Excellent view and so accessible to everything-shower door did not shut tightly do water was always on the outside of the shower causing us to use alot of towels -TV was intermittent-not a big deal but after a long day of sight seeing it would have been nice to relax in the room with a show to watch. Otherwise it was a great room, service, view and location!
Stayed 4 nights in Jun 2025

10/10 Excellent

Hetal, COLLEYVILLE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. We had the Riverview suite with adjoining room for our entire family, which was wonderful. Felt like having an apartment in the heart of Chicago loop. Restaurants, shopping, activities/tours were all a 3–5 minute walk away. This is definitely where I will stay in my future visits to Chicago. FrontDesk, Belman, and attendance in the front of the hotel were all very nice and helpful.
Awesome view from our room of the Chicago river and Bridges.
Stayed 4 nights in Jun 2025

10/10 Excellent

Candace

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Loved the room was clean and right by all the attractions.The staff was awesome and made sure to tell us where to go to have a good time !
Stayed 2 nights in Jun 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coodos to the employees

There was no microwave, and we didn’t know it could be brought into the room. The bathtub was a bit too small for a couple. I loved the shower, and I like Maria, the maid, and the bellhop there.
Stayed 3 nights in Jun 2025

6/10 Okay

Roseline

Traveled with group
Liked: Amenities
Beautiful restaurant. The housekeeping is amazing. Security and valet staff is hilarious and a good time. The front office truly depends on the person. Most people were kind. One heavy set Hispanic woman was rude for no reason. Luckily, the other people made up for her sour behavior. The bathrooms are odd in the room. The toilet/shower area does not have a door and it just open. The toilet didn’t have a cover over it so when you flush, it splashed water and germs are all over. Yuck! Pretty quiet and clean hotel. Can see some drunken ppl that are staying there in the lobby. Also, a few neighborhood crackheads can be seen once or twice a day outside near the doors but they aren’t just hanging around there all day. They don’t really bother you or even ask you for anything. Lastly, very nice gym. Decent equipment. Nice and clean. Plenty of fresh towels. Spacious enough to not be on top of others at the gym.
Stayed 3 nights in Jun 2025

10/10 Excellent

Steven

Stayed 3 nights in Jun 2025

10/10 Excellent

paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the proximity to the river walk.
Stayed 3 nights in Jun 2025

10/10 Excellent

Steven

Stayed 3 nights in Jun 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property! Would definitely stay here again
Stayed 2 nights in Jun 2025

8/10 Good

Kristina

Stayed 3 nights in Jun 2025

6/10 Okay

Phyllis, Lake Villa

Traveled with group, Traveled with family
Liked: Cleanliness
Shortage of help at curb for arrival and departure. Big chip off paint bathroom door. Very old out of date door. Marks in wall behind little round mirror in the bath. Shortage of carts and poor shortage of help with bags at arrival. Service at departure was better. Lobby check in and check out service pretty seamless. Polite and courteous.
Stayed 2 nights in Jun 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, friendly, close & easy access to restaurants and bars. Room was spacious and AC worked very well.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rhondalyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and its staff were great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room!

Disappointed there was no room service. Also surprised that there was a $50 fee for checking in early. Otherwise, the hotel is in a great location. It was super clean and my room was fantastic!
Stayed 3 nights in Jun 2025

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025