4.3 out of 5

"Hotel management staff was rude and unfriendly. If Nicole is the face of this great hotel chain, please change the name to motel. Where you expect poo ... " More

By a verified traveler on Sun 13 Aug 2017

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Hotel Description

A romantic stay in the heart of Chicago awaits you at Wyndham Grand Chicago Riverfront. Within just a 10-minute stroll, you'll find popular attractions like Chicago Theatre and Wrigley Building. Highlights at this Art Deco hotel include a restaurant, a bar/lounge, and a 24-hour business center.

Plasma TVs with satellite channels are featured in all 334 individually furnished rooms, and you can enjoy free WiFi, iPod docks, and coffee/tea makers. Refrigerators and room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries, while pillowtop beds and down comforters invite a good night's rest. Additionally, free local calls, safes, and hair dryers are available.

A day of pampering can include massages, facials, and mani/pedis. The restaurant, Hoyts, is open for breakfast, lunch, and dinner. Added amenities include free WiFi in public areas and a fitness center. Breakfast is available daily between 6:30 AM and 11 AM. There's also valet parking, along with the convenience of an area shuttle.

Attractions within a 10-minute walk of this 4-star The Loop hotel include Tribune Tower and Ford Center for the Performing Arts Oriental Theatre.

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
$117 per night

Premier Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Wyndham Grand Chicago Riverfront ratings based on 137 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
3 out of 5
Hotel management staff was rude and unfriendly. If Nicole is the face of this great hotel chain, please change the name to motel. Where you expect poor customer service and when you receive it....It's a blessing.

Posted by on Aug 13, 2017

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4 out of 5

convenient location with a view

Pros: Location, river view, helpful staff.
Cons: Be sure to request a room that is not located next to the elevators if you are alight sleeper.
Location: The hotel is near the River Walk, Michigan Ave shops and the various river tour companies. There are a variety of eateries within walking distance.
This hotel is in a great location for sightseeing. The hotel employees were friendly and very accommodating when i requested a room change.

Posted by , from Canton, Ohio on Jul 24, 2017

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5 out of 5

Very Nice Hotel

The hotel was very nice. The staff was exceptionally friendly. The bar and restaurant were excellent.

Posted by on Jun 16, 2017

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4 out of 5

Beautiful view, close to everything

Get the river view. Parking is costly, but in line with other hotels.

Posted by on Apr 24, 2017

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4 out of 5

Peace and Rest

Location: Location was great. Lots of things to do if that is what you were looking for. My husband and I just wanted to relax.
It was okay we just came for a one night for my husband and I for a little R and R. Customer Service was great. The room was nice only thing it took a while for it to warn up and we could not rent any movie on the TV. We came out to rent some movie on tv so we did not want to go to the show. My husband wanted to se Bad Santa it was Valentines Day for us we would be world on Tuesday so we decide to do it the weekend before. Overall it was ok. The restaurant food was great. The service in bar was excellent. If I came back again I would bring my dvd from home. (smile)

Posted by , from Chicago on Feb 15, 2017

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5 out of 5

Wonderful view!

Pros: We loved the location by the river, and close to Michigan Avenue.
Cons: A microwave would be nice, to. heat up leftover Chicago-style pizza!
Location: The hotel is on the river, just across from Trump tower. Michigan Avenue is a stone's throw away, so the Park, shopping and museums are very close.
At check-in, we were upgraded to a corner suite on the 37th floor, and so we enjoyed a wonderful view of the river and down Wacker Drive. The staff was extremely friendly and helpful; the room was spacious and very clean. On arrival at home, I noticed a mistaken charge for valet parking on my receipt, so I called the hotel, and it was removed immediately, without any hassle. We are looking forward to staying here again in the fall, and I would highly recommend the Wyndham Riverfront Hotel for your next Chicago vacation.

Posted by , from Wichita, KS on Feb 10, 2017

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4 out of 5

Comfort, Location, View

Pros: Friendly staffs, clean, reliable, close to everything with a beautiful view, affordable, easy check-in and out.
Cons: The gym! Please update the gym!
Location: So many things such as Morton's Steakhouse restaurant, Shed aquarium, riverwalk, and so forth. AMAZING. I would stay again!
I paid a little extra for a king size bed with river view. Pros: - beautiful view! (if you upgrade to river view, highly recommend) - friendly and attentive staffs - walking distances to many restaurants and attractions - simple, modern, and most importantly clean atmosphere - asked to check-out a little later than noon on last day and staffs made note of it with no problem - fridge in the room - comfortable beds, clean and not itchy material - batman's mansion is the penthouse (I don't know... it's cool so it gets a point! Plus, batman is handsome. Don't tell my boyfriend I said that c[= haha) - affordable Cons: - if you're like me and forgot your towels back at home (or a girl who always overpack so you end up using the hotel's towel), beware, the towels are stiff and hard!!! Not something I would expect for Wyndham hotel's standards - no vent in the gym so you'll feel suffocated especially if there's more than 3 people in the gym - machines in the gym are outdated. - one of the machines is suppose to be able to do pull-ups with it but you can't; it's literally touching the ceiling so unless you have no heads and possible no shoulders, it's impossible to do pull-ups on it. - no water provided but not a big deal since there's a vending machine (who bring their wallet to the gym!?) - bathroom has no vents so if you're taking a hot shower, it can get fogged up fast. - I don't like opening the door and the first thing I see is the bed (more of a personal con than anything)

Posted by , from Boston, MA on Feb 1, 2017

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5 out of 5

CENTRAL LOCATION

IN THE HEART OF THE CITY FRIENDLY AND HELPFULL STAFF

Posted by , from CHICAGO on Dec 4, 2016

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5 out of 5

Awesome Location

Pros: Size of room and bathroom Comfort of bed Location, location, location
Location: Hop-on-hop-off open air bus tour of the city, Millennium Park (the bean), cultural mile and magnificent mile, architectural river tour (a must!)
We paid more for a dumpy hotel on the Michigan side of Lake Michigan so you can imagine our delight we we walked into a large, well-appointed room directly across from the beautiful Trump building in downtown Chicago. Bathroom was large with plenty of counter space and good lighting. Bed was comfy and we appreciated the lighter weight blanket in the closet. City noise was no problem on the 36th floor and it was fun to go to sleep with the twinkling high rise lights visible through the sheers on our expansive window. I've stayed at three different downtown Chicago hotels and I'd give this one the highest rating, by far.

Posted by , from Northern California on Aug 3, 2016

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4 out of 5

Extremely clean!

Hotel staff pleasantly welcomed my son and I and upgraded our room at no charge to provide an extra bed. Our flight into Chicago and our Uber to the hotel was not the best experience, so to have the hotel be helpful and friendly, saved our trip from being a disaster!

Posted by on Jul 31, 2016

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About the Wyndham Grand Chicago Riverfront

Location 71 E Wacker Dr, Chicago, IL 60601

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, limo/town car service, and meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 16000 square feet (1486 square meters). A fitness center, spa services, and tour/ticket assistance are also featured at the romantic Wyndham Grand Chicago Riverfront. For a fee, parking is available.

  • 1 building
  • 334 guestrooms or units
  • 39 levels
  • 18 conference rooms
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (29.4 km / 18.3 mi)
  • Train station: Chicago Western Avenue Station (8.3 km / 5.2 mi)
  • Metro station: Randolph-Wabash Station (0.4 km / 0.2 mi)
  • Property shuttles: Area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Wyndham Grand Chicago Riverfront offers 334 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 37-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2013.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs available
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily from 6:30 AM to 11 AM.

Hoyts - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Hotel 71 has a 24-hour fitness center with free weights and cardiovascular and strength-training equipment.

The hotel is six blocks from Lake Michigan, where guests can walk, jog, or bike along a 20-mile lakefront path. Oak Street Beach, 1.5 miles away, is popular for sunbathing and swimming in the summer. Within six miles of the hotel, the Sydney R. Marovitz golf course offers a challenging and scenic nine-hole course along Lake Michigan.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Spa Services

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are available.

Pets

  • Pets: USD 100 per pet, per stay
  • Weight limit: 50 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note - Rollaway beds are not allowed in rooms with two double beds.

This property charges payment for the 1st night's rate and taxes at 6 PM on the day of arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Valet parking fee: USD 66.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Grand Wyndham
  • Wyndham Chicago Grand
  • Wyndham Chicago Grand Riverfront
  • Wyndham Grand Chicago Riverfront
  • Wyndham Grand Riverfront
  • Wyndham Grand Chicago Riverfront Hotel
  • Wyndham Grand Riverfront Hotel Chicago
  • 71 Hotel Chicago
  • Hotel 71 Chicago
  • Wyndham Grand Riverfront Hotel

You should know

  • Wyndham Grand Chicago Riverfront offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.