There was an incident on the plane. A 19 year old person had a siezer. The staff was very helpfull and the Houston paramedics arrived promptly. The flight was delayed for an hour, but with good reason. Some of the free direct TV;s did not work on certian seats. Mine worked fine. $10 for a not too good hamburger was a bit pricey. Anyhow, I'll give the flight a 8.5 out of 10.