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4.5 out of 5

"The property is very well kept and very clean " More

By a verified traveler on Sun 10 Oct 2021

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Hotel Description

Family-friendly 3.5-star hotel near Palmas del Mar Beach

Oceanside stay

Stay at this Humacao hotel and you'll be within half a mile (1 km) of Palmas del Mar Beach and 2 miles (3 km) of Palmas Del Mar Golf Club. Humacao Nature Reserve is within 9 miles (15 km) and El Yunque National Forest is within 16 miles (25 km).

2 outdoor pools

This hotel features 2 outdoor pools, a swim-up bar, and a bar/lounge. Families will appreciate the children's pool and onsite laundry facilities. WiFi in public areas is free.

Kitchens, LCD TVs

The soundproofed guestrooms offer room service and hair dryers. Other amenities include kitchens, washers/dryers, and LCD TVs with cable channels.

Economy Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$196* Per night/room Oct 31 - Nov 1

Villa, 3 Bedrooms, Kitchen

Bed Count 2 Twin Beds Maximum Occupancy 8 Max

Villa, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 2 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 6 Max

Park Royal Homestay Club Cala Puerto Rico ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Royal Homestay Club Cala Puerto Rico

Couples (1) Family (1)
5 out of 5
The property is very well kept and very clean

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 10, 2021 by Sem Cuevas Gerente General

Thanks for the kind assessment of your Park Royal Club Cala Experience. Personal comfort and service excellence are of paramount importance to us. We will eagerly await repeat visit(s) and we will certainly share reviews with our team!

4 out of 5

Good Vacation

Pros: The apt was spacious, clean and had a great view. The pool was ok at Calla, it was nice to be able to use the pool at the Hotel also
Cons: Rudeness has no place at the registration desk, especially when guest are trying to orient themselves to the amenities.
Location: The Yunque is close by, but beside the beach there is nothing much beside the beach in Fajardo. We stayed with family also.
All but one of the persons at the Calla Registration were pleasant. Upon attempting to go to the pool, she directed us to the pool "bohio" to get our towels, the attendant was not present. So, my husband and son decided to just look around at the next door pool which was being remodeled. She said " you better tell your husband and son to get out of there." At the time the workers were not working in the area, and she made me feel that we were not paying for our stay at the resort, she was very rude! Also the check in time is very inconvenient as it is at the high rush our, it took us almost 2 hrs to drive from Isla Verde Airport to Humacao. An earlier registration, away from rush hr will be less time consuming. We were grateful for the shuttle to the beach, and the complimentary parking space. We really enjoy staying at the resort, and the safety measures that were in place. Thanks.

Posted by , from Pennsylvania on Jan 14, 2016

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Comment from Hotel Management

Jan 21, 2016 by General Manager

Thank you for choosing us as your vacation destination and sharing your feedback and concerns with us. We’re pleased to know you found our accommodations spacious and clean. Great customer service is our top priority. Please accept our apologies if our front desk staff was less than courteous. All of our staff is there to make you feel comfortable and we strive for our staff to be very friendly, helpful and knowledgeable. Our check in time is at 4PM however; if you happen to arrive earlier and we have a room available we would be more than happy to accommodate you in a room. We are always looking for areas to improve upon; so that all our owners and guests feel the comforts of a “home away from home”. We hope to have you visit us again. Sem Cuevas General Manager

About the Park Royal Homestay Club Cala Puerto Rico

Location 50 Club Cala Drive, Humacao, 00791

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Park Royal Homestay Club Cala Puerto Rico offers its guests 2 outdoor swimming pools and a children's pool. There's a coffee shop/café on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the family-friendly Park Royal Homestay Club Cala Puerto Rico. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this 3.5-star Humacao hotel.

  • 104 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1975
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Beach shuttle

Room Amenities

Park Royal Homestay Club Cala Puerto Rico offers 104 accommodations with washers/dryers and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 32-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Fishing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Jet skiing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Marina nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

Guests must contact this property in advance to reserve cribs/infant beds and onsite parking

This property accepts Visa, Mastercard, American Express, Discover, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 11 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach loungers
  • Beach towels
  • Shuttle service
  • Internet access
  • In-room safe
  • Self parking
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2.00 and USD 9.99 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Club Cala
  • Club Cala Hotel
  • Club Cala Hotel Palmas
  • Club Cala Palmas
  • Park Royal Club Cala Hotel Humacao
  • Park Royal Club Cala Hotel
  • Park Royal Club Cala Humacao
  • Park Royal Homestay Club Cala Hotel Humacao
  • Park Royal Club Cala Puerto Rico/Humacao
  • Park Royal Puerto Rico Club Cala Hotel Humacao
  • Park Royal Puerto Rico Club Cala Hotel
  • Park Royal Puerto Rico Club Cala Humacao
  • Park Royal Puerto Rico Club Cala
  • Park Royal Homestay Club Cala Humacao
  • Club Cala De Palmas
  • Park Royal Club Cala Humacao
  • Park Royal Club Cala Hotel
  • Park Royal Club Cala Hotel Humacao
  • Park Royal Puerto Rico at Club Cala
  • Park Royal Homestay Club Cala
  • Park Royal Club Cala
  • Park Royal Homestay Club Cala
  • Park Royal Homestay Club Cala Puerto Rico Hotel
  • Park Royal Homestay Club Cala Puerto Rico Humacao
  • Park Royal Homestay Club Cala Puerto Rico Hotel Humacao

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.