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"Everything was great. Food, staff and entertainment. We enjoyed our stay."

"Very beautiful resort, Beautiful beaches and lots of amenities!"

"It was to wind so we weren’t able to snorkel and was really looking forward to it. We have stayed here a few times and really like this property! Monkey’s every day and the forest walk is great! The Mayan show, every other night is great. The evening entertainment is some of the best! Services at the restaurant and bars are pretty good you just have to remember Mexican time is slower and more relaxed. The piano singer was very good!"

"Everything about this resort was fantastic. From the moment you arrive, you are greeted and welcomed by the very passionate staff who will gather your luggage and place them in a secured holding zone until check in. We arrived around 10:00am and check in time was not until 3:00pm. The concierge handed us towel cards and VIP cards that came with our specific room. We were able to enjoy every amenity on the property including the restaurants, buffet, pool, beach, and bars while we waited for check in. This trip was for me and my wife’s anniversary, in which the staff made very special for us with a personalized banner to put over our suit door, a bottle of champagne, and plate of chocolate strawberry’s with “Happy Anniversary” written in chocolate on the plate. The best restaurant was Azul, an Asian influenced menu. I would rate 7.9/10, the Italian would be second best (7.5/10) followed by the Mexican restaurant (7/10) and ending with the buffet (6/10). It is as good as you would expect dining for masses (think of cruise cuisine). Room was very clean, the bed was decent. The AC is very cold, but I am a warm body and woke up every day sweating. The only complaint I have is the very persistent sales people at the beach that hound you to purchase whatever they’re selling. The masseuses can also be a bit pushy to get bookings. It does get a bit agitating especially when you are just wanting relax and enjoy the beach and/or pool. Total overall resort rating 9.8/10. Will return !"

"This hotel is excellently located in a modern part of the city, within walking distance to the old town and to the metro. Bus line 7 across the street will easily take you to Chapultepec Castle and to the Anthropology Museum. We felt totally safe walking to the Angel of Independence Monument where people gather in the evenings. Also, this hotel is the pick-up point for most organized tours. Our room was large and totally functional. We took the breakfast option and were pleasantly surprised to find out that it also came with a snack service in the evenings. The food was amazing in both cases, our congratulations to the chef! On our last day, the hotel provided a taxi to the airport at a fixed rate of 400 pesos. We had a wonderful stay in Mexico City and highly recommend this hotel to future travelers."

"The Riu Kukulkan is a top notch hotel with an excellent beach, pools and amenities. The room and beds are excellent, the service was the same. I would definitely go back!"