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4.0 out of 5

"AC don’t work properly,the room was hot and we no sleeping good " More

By a verified traveler on Tue 28 Jan 2020

Hotel Description

4-star eco-friendly hotel near Reforma 222

City center stay

With a stay at this Reforma hotel, you'll be within half a mile (1 km) of Reforma 222 and 2 miles (3 km) of The Angel of Independence Monument. Torre Latinoamericana and Palacio de Bellas Artes are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a health club. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A coffee shop, express check-in, and express check-out are also on offer.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 616 guestrooms offer free WiFi and room service. Other amenities include premium bedding, free bottled water, and safes.

Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$60* Per night/room Dec 13 - Dec 14

Fiesta Club 2 Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Fiesta Club King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Master Suite, 1 King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fiesta Americana - Reforma ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Fiesta Americana - Reforma

Everyone (3) Couples (1)
4 out of 5
AC don’t work properly,the room was hot and we no sleeping good

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 29, 2020 by Concierge

Estimado huésped, Agradecemos mucho el compartirnos su experiencia y saber que fue placentera, esperamos que siga siendo de su completo agrado. Si hay algo en el que podamos ayudarle, no dude en contactarnos.

4 out of 5
The room smelled like humid. The water shower was to strong. The emergency light kept flashing every 10 seconds. TV. Too blurry. Overall stay was good.

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 20, 2019 by Concierge

Dear Miss. Nancy, Thank you for staying at Fiesta Americana Reforma. We appreciate your comments, we are already following up on the point you mention to give a better service. We hope you give us the opportunity to have you again hosted with us. I remain at your service

4 out of 5
This hotel has excellent customer service. It is well located (you can walk to Mexico City's Centro from it) and its rate are reasonable. My only suggestion would be that they need to update their bathroom. The drains would drain the water but slowly.

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by Concierge

Dear Guest, Thank you for staying at Fiesta Americana Reforma. We appreciate your comments, we are already following up on the point you mention to give a better service. We hope you give us the opportunity to have you again hosted with us. I remain at your service

4 out of 5

Posted by on Oct 15, 2018

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Comment from Hotel Management

Oct 25, 2018 by Luis Antonio Stavoli - Gerente General

Estimado huésped, Agradecemos mucho el compartirnos su experiencia y saber que fue placentera, esperamos que siga siendo de su completo agrado. Si hay algo en el que podamos ayudarle, no dude en contactarnos

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. A health club, multilingual staff, and laundry facilities are also featured at the eco-friendly Fiesta Americana - Reforma. Parking is available for a fee. This 4-star Mexico City hotel is smoke free.

  • 616 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Built in 1970
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Mexico City Intl. Airport (MEX) (9.3 km / 5.8 mi)
  • Train station: Mexico City Buenavista Station (2.1 km / 1.3 mi)
  • Metro station: Juarez Station (0.9 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Fiesta Americana - Reforma offers 616 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to noon.

Fiesta Americana - Reforma has 2 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 354 for adults and MXN 177 for children (approximately)
  • Valet parking fee: MXN 120 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fiesta Americana Reforma
  • Fiesta Americana Reforma Hotel
  • Fiesta Americana Reforma Hotel Mexico City
  • Fiesta Americana Reforma Mexico City
  • Fiesta Americana Hotel Reforma
  • Fiesta Americana Mexico City
  • Mexico City Fiesta Americana
  • Fiesta Americana Reforma Hotel
  • Fiesta Americana - Reforma Hotel
  • Fiesta Americana - Reforma Mexico City
  • Fiesta Americana - Reforma Hotel Mexico City

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.