"Nice hotel - convenient to the airport - good restaurant " More

By a verified traveler on Tue 21 Nov 2017

Enter dates to see availability

Hotel Description

At Camino Real Aeropuerto Mexico, you'll be 7.6 km (4.7 mi) from Sports Palace Dome and 8.3 km (5.2 mi) from Plaza de la Constitucion. Highlights at this hotel include 3 restaurants, an indoor swimming pool, and a free airport shuttle.

Free WiFi, cable TV, and in-room massages are featured in all 149 rooms. Minibars provide refreshments, and 24-hour room service makes dining in an option. Safes, hair dryers, and phones are also available.

The restaurant, La Huerta, serves international cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. Added amenities include free WiFi in public areas, a health club, and a conference center. Each morning buffet breakfast is served between 5 AM and 11:30 AM. There's also self parking, along with the convenience of car rentals on site.

Places within a 15-minute drive of this 3.5-star Venustiano Carranza hotel include Foro Sol and Basilica of Our Lady of Guadalupe.

Camino Real Aeropuerto Mexico ratings based on 41 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
3 out of 5

Room AC unit not working properly

checked into room, Bell boy noticed room was warm 24C/75F. lowered temp on thermostat. Went out for dinner, thinking room temp would be okay when we came back. after 2 hours, temp was still the same. Called room service and an a/c tech came and checked thermostat said he was going to make sure a/c unit was blowing cold air into our room 5147 and it should be okay in 20 minutes....... it never cool down. :(

Posted by on Mar 2, 2018

Was this review helpful to you?
2 out of 5

Disappointing stay

Hotel with great location and very friendly staff. Room very disappointing. Climate control was falling off the wall, the paint on the bathroom ceiling peeling, black mold above the shower, toilet handle almost falling off, suspicious curly hairs in tub. I can say the bed was comfortable. Restaurant extremely disappointing. Fish tasted old and rubber like, rice was the precooked kind and very low quality, the steamed vegetables were severely over cooked. I want to love this hotel for its proximity to the airport. But, for the price of lodging and food, this hotel is did nothing but disappoint. Bummer....

Posted by , from Port Townsend, WA on Dec 5, 2017

Was this review helpful to you?
Comment from Hotel Management

Dec 12, 2017 by Hotel Camino Real Aeropuerto

Dear Guest, we offer you a great apology, believe us we are corroborating with the involved areas that happened. We thank you infinitely for all your observations which will help us better in our areas of opportunity. Once again we offer you apologies. And we reiterate to your orders

4 out of 5
Nice hotel - convenient to the airport - good restaurant

Posted by on Nov 21, 2017

Was this review helpful to you?
Comment from Hotel Management

Nov 27, 2017 by Hotel Camino Real Aeropuerto

Dear guest Thank you for staying with us, come back soon

2 out of 5
Room was ugly and bed very uncomfortable also tv channels not same as the TV guide on the table

Posted by on Sep 11, 2017

Was this review helpful to you?
Comment from Hotel Management

Sep 18, 2017 by Hotel Camino Real Aeropuerto

Dear guest We were very sorry for the inconveniences you had in your stay with us. We are corroborating that all this in optimum conditions. To give them the service they deserve

2 out of 5

Close to airport

The room was located a the end and the room door was uncomfortable to get in and out.

Posted by on Jun 14, 2017

Was this review helpful to you?
Comment from Hotel Management

Jul 2, 2017 by Hotel Camino Real Aeropuerto

Dear guest We always appreciate your comments. Come back soon

5 out of 5

Perfect location for next day air travel

This is the second time I stay at this hotel. Perfect location for early morning flights. Room rates are better from Travelocity compared to hote rates if walk-in. La Mansion restaurant located near lobby provided an excellent dinning experience. No need to leave hotel.

Posted by , from Houston TX on May 17, 2017

Was this review helpful to you?
Comment from Hotel Management

Jun 1, 2017 by Hotel Camino Real Aeropuerto

Dear guest We always appreciate your time to dedicate your comments come back soon

5 out of 5

Will be staying again

Wonderful to walk through the bridge to your hotel. Everyone very helpful.

Posted by on Jul 11, 2016

Was this review helpful to you?
5 out of 5
Had a very comfortable overnight, after a 12 hours flight!!!

Posted by on Jun 26, 2016

Was this review helpful to you?
3 out of 5

Convenient, but overpriced

Pros: Location, staff and food. The room in the separate building was too basic for the price. It feels safe as well, which is quite important to me.
Cons: Not sure how they could improve the room size.
Location: No attractions nearby, that I am aware of. I think you can take tours of the city from here, though.
I stay here when I have to remain around the airport overnight to either take another flight or a bus out of the airport. It is very conveniently connected by a covered bridge to the airport. The hotel has different buildings, and the buoldings off of the main one are a bit offputting. The room is comfortable, but quite small for the price. Clean, though. The staff is always cordial and helpful. The food is really GOOD; the breakfast buffet is good, but pricey (at about $20.00 dollars per person). The Cualli and the Mansion restaurant are really good; the italian restaurant is good.

Posted by on May 1, 2016

Was this review helpful to you?
2 out of 5

Resting on its laurels

Camino Real has some lovely hotels in Mexico. This is not one of them. It is actually attached to the Mexico City airport, and may not worry about its image because it has a captive audience. The hardest part was getting to it from the airport. We were directed to the taxis, but it is so close they sent us to the hotel's shuttle. We stood around for a half-hour witth a growing crowd in an unmarked area. Finally the shuttle came in, the crowd surged forward, and we old folks did not stand a chance. Next shuttle - 35 or 40 minutes, we were told. It is a round-about route, by road. Then we were directed to the airport train to Terminal 1, which has a walkway to the hotel. At least an hour of walking, dragging luggage, along long passageways and up and down long ramps. We arrived at the hotel desk about 11 pm, exhausted. And the had no record of our prepaid reservation. After 20 or 30 minutes of staring at his computer screen, the clerk sent us and we finally got some rest. No supper - only the bar was open. We asked for a wakeup call at 5:30 to get back to the airport. It rang at 4:55. and at 5:30. The lobby is aging and shabby. The room was OK, and I guess the clerk eventually found our reservation because there was no bill under the door overnight. Last time in that hotel.

Posted by on Aug 27, 2015

Was this review helpful to you?

About the Camino Real Aeropuerto Mexico

Location Puerto Mexico No. 80, Mexico City, CDMX 15520

Property Features

Camino Real Aeropuerto Mexico offers its guests an indoor pool and a health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Spa services, multilingual staff, and gift shops/newsstands are also featured at Camino Real Aeropuerto Mexico. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 3.5-star Mexico City hotel is smoke free.

  • 149 guestrooms or units
  • 8 levels
  • 2 buildings
  • 3 dining venues
  • Bar or lounge
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (3.8 km / 2.4 mi)
  • Metro station: Air Terminal Station (0.5 km / 0.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Camino Real Aeropuerto Mexico offers 149 air-conditioned accommodations with minibars and safes. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • Cable channels
  • Movies for purchase
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5 AM to 11:30 AM.

La Huerta - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

Bistro - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Cualli - This restaurant specializes in Mexican cuisine and serves lunch and dinner.

24-hour room service is available.

Spa Services

  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets and service animals are not allowed at Camino Real Aeropuerto Mexico

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 220 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Camino Real Aeropuerto
  • Camino Real Aeropuerto Hotel
  • Camino Real Aeropuerto Hotel Mexico
  • Camino Real Aeropuerto Mexico
  • Camino Real Mexico
  • Camino Real Mexico Aeropuerto
  • Camino Real Aeropuerto Hotel Mexico City
  • Camino Real Aeropuerto Mexico Hotel
  • Camino Real Aeropuerto Mexico City

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.