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Hyatt Regency Mexico City

Property class: 5 and above
Family-friendly 5-star hotel near Paseo de la Reforma

Choose dates to view prices

Photo gallery for Hyatt Regency Mexico City

Lobby
Sundeck
Meeting facility
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Indoor pool, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, National Museum of Anthropology
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 178 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(79 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (View)

Room, 2 Twin Beds (View) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds (View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (Regency)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1001 sq ft
  • Sleeps 3

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | View from room

Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(32 reviews)
  • Park view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (Regency, High Floor)

  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency, High Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Polanco stay.Within a 10-minute walk of this Polanco hotel, you'll find Avenida Presidente Masaryk and Paseo de la Reforma. Also, Auditorio Nacional is within half a mile (1 km) and Angel of Independence Monument is within 3 miles (5 km).

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Parque Zoologico de Chapultepec - 3 min walk - 0.2 miles
  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Auditorio Nacional - 7 min walk - 0.4 miles
  • National Museum of Anthropology - 10 min walk - 0.6 miles

Getting around

  • Auditorio Station - 6 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Regency Club - ‬5 min walk
  • ‪InterContinental Club Lounge - ‬2 min walk
  • ‪Alfredo Di Roma - ‬1 min walk
  • ‪Agua y Sal Cebichería - ‬1 min walk
  • ‪Au Pied de Cochon - ‬5 min walk

About this property

Hyatt Regency Mexico City

Family-friendly 5-star hotel near Paseo de la Reforma
Hyatt Regency Mexico City offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, meeting rooms, and limo/town car service. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Hyatt Regency Mexico City. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Mexico City hotel.

  • 1 building
  • 755 guestrooms or units
  • 38 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1987
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.

Similar properties

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Camino Real Polanco Mexico
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 3,460 reviews
$159 nightly
The price is $190
Apr 30 - May 1
Total with taxes and fees
Camino Real Polanco Mexico

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

How close is Hyatt Regency Mexico City to the airport?

Hyatt Regency Mexico City is 10.5 mi (28-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Regency Mexico City?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on May 2, 2026 start from $427, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Regency Mexico City have an airport shuttle?

Airport shuttle services are not available at Hyatt Regency Mexico City.

Does Hyatt Regency Mexico City offer free breakfast?

Free breakfast isn’t provided at Hyatt Regency Mexico City, but buffet breakfast is offered for a fee of USD 30 for adults and USD 15 for children. It's available every day from 6 AM to 11 AM.

Is there a casino at Hyatt Regency Mexico City?

No, there is no casino at this hotel.

What time is check-in at Hyatt Regency Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hyatt Regency Mexico City?

This hotel offers free self parking. Valet parking is available for USD 7.3 per day.

Does Hyatt Regency Mexico City have a pool?

Hyatt Regency Mexico City features an indoor pool.

Does Hyatt Regency Mexico City have a restaurant?

There are 3 onsite restaurants, offering options like Latin American cuisine, garden views, and brunch.

Does Hyatt Regency Mexico City have a spa?

This hotel has a spa, which features facials, massages, and body scrubs.

How close is Hyatt Regency Mexico City to downtown Mexico City?

Hyatt Regency Mexico City is 3.8 mi away from Mexico City.

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1158 out of 1423 reviews
Rating 8 - Good. 153 out of 1423 reviews
Rating 6 - Okay. 53 out of 1423 reviews
Rating 4 - Poor. 26 out of 1423 reviews
Rating 2 - Terrible. 33 out of 1423 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alejandro

Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Stayed 3 nights in Jan 2026

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
The whole hotel is amazing and luxurious. Breakfast is incredible. Rooms are clean, quiet and comfortable, with all the conveniences like robes and toiletries. Showers are big. Elevators are lightning quick. And everyone is really helpful. Can’t wait to stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Brad

Stayed 5 nights in Dec 2025

8/10 Good

Rajendra

Stayed 3 nights in Nov 2025

10/10 Excellent

Asadulla

Stayed 3 nights in Dec 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Andres

Stayed 3 nights in Dec 2025

10/10 Excellent

Jose Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Dec 2025

6/10 Okay

Phil

Liked: Cleanliness, amenities
Hotel was very nice, gym is excellent, however I left an item behind in the room and it has gone missing, which is a little disappointing.
Stayed 5 nights in Dec 2025

10/10 Excellent

SONIMAR

Stayed 6 nights in Dec 2025

10/10 Excellent

ANNA, Chula Vista

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was beautiful with amazing views! Staff was very helpful and nice. The hotel Over all is very modern and gorgeous. Close to many eateries. Great location !
Stayed 5 nights in Jan 2026

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room was clean and staff super friendly. Our housekeeper was on point, clean room and left bottles of water every day.
Stayed 6 nights in Dec 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities
Spacious room, clean, safe.
Stayed 2 nights in Dec 2025

10/10 Excellent

Siuling

Stayed 5 nights in Dec 2025

10/10 Excellent

Rabia

Stayed 3 nights in Dec 2025

8/10 Good

Shaheen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room, location in a safe but convenient location with lots of restaurants within walking distance
Stayed 4 nights in Dec 2025

10/10 Excellent

ALFREDO, Aventura

Liked: Cleanliness
Excelente el lobby el cuarto el servicio
Stayed 3 nights in Dec 2025

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

10/10 Excellent

Eliecer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2025

10/10 Excellent

Kirk, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, and food selections. Will definitely return.
Stayed 3 nights in Dec 2025

10/10 Excellent

Danielle, NORTH ARLINGTON

Stayed 1 night in Dec 2025

6/10 Okay

raj

Traveled with family
Disliked: Property conditions & facilities
1. It's not a 5 star. Nothing special about it. Just a normal business hotel but WAY overpriced. 5 star price for 4 star experience. 2. The breakfast which cost $38 per person had a ton of variety but they ran out of food with 1 hour to go and the quality was mediocre. Staff seemed super overwhelmed. 3. The staff is ok, but not 5 star welcoming or warm. 4. Rooms are tiny. Small nit, but the lotion in the bathroom is super thin and sucks. Matters in a dry environment like CDMX. It's just a normal 4 star hotel that's old and needs a remodel.
Stayed 6 nights in Dec 2025

10/10 Excellent

lauren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms with great views. Perfect location with excellent service
Stayed 4 nights in Dec 2025