Skip to main content
Beginning of main content

Enter dates to see availability

5.0 out of 5

"I normally go to this hotel once per year on business. The staff is always helpful, the room is comfortable and clean and the entire hotel is beautifu ... " More

By Recruiter, from St. Louis, Missouri on Fri 04 Feb 2011

Hotel Description

5-star luxury hotel near Chapultepec Park

In shopping district

Within a 10-minute walk of this Polanco hotel, you'll find Chapultepec Park and French Embassy. Auditorio Nacional and Avenida Presidente Masaryk are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the health club, bar/lounge, and laundry facilities.

Comfy beds, WiFi

Boasting comforts such as pillowtop beds and premium bedding, the 312 guestrooms offer thoughtful touches like bathrobes and slippers. Other amenities include iPod docks, 24-hour room service, and Smart TVs with cable channels.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$159* Per night/room Dec 7 - Dec 8

Executive Room, 2 Double Beds, Business Lounge Access, Executive Level

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, Business Lounge Access, Executive Level

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, Business Lounge Access, Executive Level

Bed Count 1 King Bed Maximum Occupancy 3 Max

JW Marriott Hotel Mexico City ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for JW Marriott Hotel Mexico City

Everyone (1) Family (1)
5 out of 5
staff is exceptional, clean space, location is marvelous, candy treat in the afternoon

Posted by on Jul 20, 2019

Was this review helpful to you?
5 out of 5
Great location and excellent customer service at front desk.

Posted by on Jan 3, 2019

Was this review helpful to you?
5 out of 5

The entire experience was great at this hotel and I will return.

Pros: Close restaurants, Quiet, helpful staff, convenient location
I normally go to this hotel once per year on business. The staff is always helpful, the room is comfortable and clean and the entire hotel is beautiful. It is conveniently located near restaurants and shops. Whenever I have wanted to tour various parts of the city, the concierge has been helpful in providing a guide. The experiences I have had at the JW Marriott in Mexico City have always been outstanding.

Posted by , from St. Louis, Missouri on Feb 4, 2011

Was this review helpful to you?
5 out of 5

Awesome Stay

My wife and I stayed here 3days and I have to tell you thiswas a great experience in the heart of Mexico City. We did not rent a car until it was time to leave everything from transportation was just outside our door. We felt pampered every time we walked into the Hotel.

Posted by on Aug 30, 2009

Was this review helpful to you?

About the JW Marriott Hotel Mexico City

Location Andres Bello No 29, Mexico City, CDMX 11560

Property Features

JW Marriott Hotel Mexico City offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 3454 square feet (321 square meters) and includes a conference center. A spa tub, a sauna, and spa services are also featured at the luxury JW Marriott Hotel Mexico City. Parking is available for a fee. This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 26 levels
  • 2 dining venues
  • 3454 sq ft of conference space
  • 321 sq m of conference space
  • Built in 1993
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (17.6 km / 10.9 mi)
  • Train station: Mexico City Buenavista Station (6.8 km / 4.2 mi)
  • Metro station: Auditorio Station (0.9 km / 0.5 mi)
  • Property shuttles: Theme park shuttle and shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

JW Marriott Hotel Mexico City offers 312 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Xanat Bistro & Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Brasserie Lip - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Lobby Bar - This bar specializes in international cuisine and serves light fare only. Open daily.

Cafe Punta del Cielo - This coffee shop specializes in local cuisine and serves light fare only.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures.

  • Hot stone massage
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 31 per person (approximately)
  • Fee for in-room wireless Internet: USD 20 per day (rates may vary)
  • Fee for in-room wired Internet: USD 20 per day (rates may vary)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Hotel Mexico City
  • JW Marriott Mexico City
  • JW Marriott Mexico City Santa Fe
  • Jw Marriott Mexico City Hotel Mexico City
  • Mexico City Jw Marriott
  • Mexico City Marriott
  • Marriott Mexico City
  • Jw Marriott Mexico City
  • JW Marriott Hotel Mexico City Hotel
  • JW Marriott Hotel Mexico City Mexico City
  • JW Marriott Hotel Mexico City Hotel Mexico City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
url importing https://www.travelocity.com/Mexico-City-Hotels-JW-Marriott-Hotel-Mexico-City.h42008-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.