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5.0 out of 5

"Beautiful views, elegant, clean decor, excellent location - top notch all the way around " More

By a verified traveler on Wed 10 Nov 2021

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Hotel Description

5-star luxury hotel near Paseo de la Reforma

Polanco stay

With a stay at this Polanco hotel, you'll be well placed to visit Paseo de la Reforma and Chapultepec Park, both within half a mile (1 km). Also, Auditorio Nacional is within half a mile (1 km) and The Angel of Independence Monument is within 3 miles (5 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the seasonal outdoor pool, bar/lounge, and laundry facilities.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$419* Per night/room Oct 21 - Oct 22

Presidential Suite, 1 Bedroom, Top Floor, Executive Level Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Level Room, 2 Double Beds, High Floor

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Terrace Suite, 1 King Bed, City View, Executive Level Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Corner Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Level Suite, 1 King Bed, High Floor

Bed Count 1 King Bed Maximum Occupancy 3 Max

JW Marriott Hotel Mexico City ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for JW Marriott Hotel Mexico City

Everyone (2) Family (2)
5 out of 5
Great

Posted by on Jun 26, 2022

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5 out of 5
Beautiful views, elegant, clean decor, excellent location - top notch all the way around

Posted by on Nov 10, 2021

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5 out of 5

Posted by on Feb 14, 2020

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5 out of 5
staff is exceptional, clean space, location is marvelous, candy treat in the afternoon

Posted by on Jul 20, 2019

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5 out of 5
Great location and excellent customer service at front desk.

Posted by on Jan 3, 2019

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About the JW Marriott Hotel Mexico City

Location Andres Bello No 29, Mexico City, 11560

Property Features

JW Marriott Hotel Mexico City offers its guests a seasonal outdoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 3454 square feet (321 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury JW Marriott Hotel Mexico City. Parking is available for a fee. This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 26 levels
  • 3454 sq ft of conference space
  • 321 sq m of conference space
  • Built in 1993
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (7.5 km / 4.6 mi)
  • Metro station: Auditorio Station (0.5 km / 0.3 mi)
  • Property shuttles: Theme park shuttle and shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

JW Marriott Hotel Mexico City offers 312 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Xanat - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Lobby Bar - This bar specializes in international cuisine and serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in is available. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25 for adults and USD 14 for children (approximately)
  • Fee for in-room wireless Internet: USD 20 per day (rates may vary)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 17 per day
  • Pet fee: USD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Hotel Mexico City
  • JW Marriott Mexico City
  • JW Marriott Mexico City Santa Fe
  • Jw Marriott Mexico City Hotel Mexico City
  • Mexico City Jw Marriott
  • Mexico City Marriott
  • Marriott Mexico City
  • Jw Marriott Mexico City
  • JW Marriott Hotel Mexico City Hotel
  • JW Marriott Hotel Mexico City Mexico City
  • JW Marriott Hotel Mexico City Hotel Mexico City

You should know

  • The seasonal pool will open in January and close in December.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.