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4.8 out of 5

"THE PROPERTY WAS VERY PLEASENT, BEAUTIFUL, CLEAN, AND STAFF VERY PROFESSIONAL. " More

By a verified traveler on Fri 24 Jan 2020

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Hotel Description

4-star spa hotel near Paseo de la Reforma

City center retreat

Within a 10-minute walk of this Polanco hotel, you'll find Paseo de la Reforma and Chapultepec Park. Also, Auditorio Nacional is within half a mile (1 km) and Museo Nacional de Antropologia is within 2 miles (3 km).

Full-service spa, 24-hour fitness

A full-service spa, 5 restaurants, and a 24-hour gym are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 15 conference rooms, business center, and airport drop-off service. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Free wired Internet, flat-screen TVs

The 700 guestrooms have flat-screen TVs with cable channels and offer free wired Internet and 24-hour room service. Premium bedding, coffee/tea makers, and hair dryers are also available.

Classic Room, 1 King Bed, View (Polanco View)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$152* Per night/room Jan 28 - Jan 29

Classic Room, 2 Double Beds, View (Polanco View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 King Bed, Park View (CHAPULTEPEC PARK VIEW)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Double Beds, Park View (CHAPULTEPEC PARK VIEW)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

InterContinental Presidente Mexico City, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Presidente Mexico City, an IHG Hotel

Everyone (7) Couples (1) Family (3)
5 out of 5
Gre

Posted by on May 3, 2021

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Comment from Hotel Management

May 3, 2021 by Álvaro Rey M.

Dear guest, Thank you for staying with us and taking the time to share your comments. I am pleased to hear you enjoyed your stay in our well-located property and the excellent service provided by our staff. We will be looking forward to welcoming you back soon. Best regards, Álvaro Rey M. General Manager

5 out of 5

Posted by on Mar 3, 2020

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5 out of 5

Posted by on Feb 15, 2020

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5 out of 5

Posted by on Jan 24, 2020

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Comment from Hotel Management

Jan 28, 2020 by Guillermo Valencia V.

Estimado huésped, Agradezco su preferencia y haberse tomado el tiempo de compartir sus valiosos comentarios con nosotros. Me alegra saber que disfrutó su estancia en nuestras instalaciones recientemente remodeladas y restaurantes, así como de nuestra excelente ubicación y el servicio proporcionado por nuestro personal. Será un placer darle la bienvenida nuevamente. Saludos, Guillermo Valencia V. Gerente General

5 out of 5
THE PROPERTY WAS VERY PLEASENT, BEAUTIFUL, CLEAN, AND STAFF VERY PROFESSIONAL.

Posted by on Jan 24, 2020

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Comment from Hotel Management

Jan 28, 2020 by Guillermo Valencia V.

Dear guest, Thank you for staying with us and taking the time to share your comments. I am pleased to hear you enjoyed your stay in our well-located property and the excellent service provided by our staff. We will be looking forward to welcoming you back soon. Best regards, Guillermo Valencia V. General Manager

5 out of 5
could not watch college football on Saturday. they only have local soccer channels

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 7, 2019 by Guillermo Valencia

Estimado huésped, Agradezco su preferencia y haberse tomado el tiempo de compartir sus valiosos comentarios con nosotros. Me alegra saber que disfrutó su estancia en nuestras instalaciones recientemente remodeladas y restaurantes, así como de nuestra excelente ubicación y el servicio proporcionado por nuestro personal. Será un placer darle la bienvenida nuevamente. Saludos, Guillermo Valencia V. Gerente General

5 out of 5

Posted by on May 27, 2019

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Comment from Hotel Management

May 29, 2019 by Guillermo Valencia V.

Estimado huésped, Agradezco su preferencia y haberse tomado el tiempo de compartir sus valiosos comentarios con nosotros. Me alegra saber que disfrutó su estancia en nuestras instalaciones recientemente remodeladas y restaurantes, así como de nuestra excelente ubicación y el servicio proporcionado por nuestro personal. Será un placer darle la bienvenida nuevamente. Saludos, Guillermo Valencia V. Gerente General

5 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

May 3, 2019 by Guillermo Valenica

Estimado huésped, Agradezco su preferencia y haberse tomado el tiempo de compartir sus valiosos comentarios con nosotros. Me alegra saber que disfrutó su estancia en nuestras instalaciones recientemente remodeladas y restaurantes, así como de nuestra excelente ubicación y el servicio proporcionado por nuestro personal. Será un placer darle la bienvenida nuevamente. Saludos, Guillermo Valencia V. Gerente General

5 out of 5
Everything was excellent. Save clean excellent customer services.

Posted by on Apr 4, 2019

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Comment from Hotel Management

Apr 6, 2019 by Guillermo Valencia V.

Dear guest, Thank you for staying with us and taking the time to share your comments. I am pleased to hear you enjoyed your stay in our well-located property and the excellent service provided by our staff. We will be looking forward to welcoming you back soon. Best regards, Guillermo Valencia V. General Manager

3 out of 5
Great location, bilingual staff very helpful. Housekeeping, didn't get to clean rooms until late in the day, always forgot to replenish coffee items..getting additional towels was more difficult than it should be for anyone. We paid extra for club level services and lounge. This was a highlight area

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 6, 2019 by Guillermo Valencia V.

Dear guest, Thank you for choosing us and taking the time to share your comments. I am glad to know you had a great experience at our well-located property and enjoyed the service provided by our staff. I will gladly share your comments with the corresponding area, in order for us to improve the service we provide Looking forward to welcoming you back again soon. Best regards, Guillermo Valencia V General Manager

About the InterContinental Presidente Mexico City, an IHG Hotel

Location Campos Eliseos 218, Mexico City, CDMX 11560

Property Features

InterContinental Presidente Mexico City, an IHG Hotel offers its guests a full-service spa and a 24-hour fitness center. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly InterContinental Presidente Mexico City, an IHG Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Mexico City hotel is smoke free.

  • 1 building
  • 700 guestrooms or units
  • 42 levels
  • 5 dining venues
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (6.9 km / 4.3 mi)
  • Metro station: Auditorio Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

InterContinental Presidente Mexico City, an IHG Hotel offers 700 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11 AM.

Au Pied de Cochon - This bistro specializes in French cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Alfredo di Roma - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Café Urbano - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Open daily.

The Palm - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Chapulin - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

Hela SPA has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

  • Number of treatment rooms 6
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: MXN 600 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 20 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Bureau Veritas (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 350 per person (approximately)
  • Airport shuttle fee: MXN 1800 per vehicle (maximum occupancy 3)
  • Covered self parking fee: MXN 222 per night
  • Pet fee: MXN 600 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Mexico City
  • InterContinental Mexico City Presidente
  • InterContinental Presidente Mexico City
  • Mexico City InterContinental
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  • Presidente InterContinental Hotel Mexico City
  • Presidente InterContinental Mexico City
  • Presidente Mexico City
  • Presidente InterContinental Mexico City Hotel
  • Presidente InterContinental Hotel
  • Presidente InterContinental
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  • InterContinental Presidente Mexico City Hotel
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  • InterContinental Presidente Mexico City
  • InterContinental Presidente Mexico City, an IHG Hotel Hotel

You should know

  • InterContinental Presidente Mexico City, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.