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 Mexico City • 1 Room
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Best Western Majestic

3-star property
Av Madero 73 Col Centro, Mexico City, CDMX 1-855-201-7819

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3.0 out of 5
See all 7 Travelocity Reviews

"The hotel have excellent service I am very satisfied with my stay. I definitely recommend this hotel. " More

By a verified traveler on Sun 26 Mar 2017

Points Of Interest

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Hotel Description

3-star hotel near Zocalo

Heart of Mexico City

At this Historic Center hotel, you'll be well placed to visit Zocalo and Metropolitan Cathedral (Catedral Metropolitana), both steps away. Palacio de Bellas Artes and Palacio Nacional are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. A terrace, dry cleaning, and luggage storage are also on offer.

Free WiFi, cable TV

In addition to TVs with cable channels, the 84 guestrooms offer free WiFi and room service. Other amenities include espresso makers, free local calls, and free bottled water.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Majestic ratings based on 7 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Majestic

Everyone (3)
2 out of 5

Too old.

It was a nightmare my very first night. They are not respectful people . For any reason. They work on top of my room till midnight. And start again at 6: am !!!! I was very upset.

Posted by on Jul 10, 2017

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Comment from Hotel Management

Jul 14, 2017 by Ventas

I regret that you did not enjoy your stay with us, and I will be checking what you mention with my colleagues, a favor could send me your name and room to be able to give you a better follow up to what you tell me. And again my apologies.

5 out of 5

Excellence in service

The hotel have excellent service I am very satisfied with my stay. I definitely recommend this hotel.

Posted by , from Houston,Tx. on Mar 26, 2017

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3 out of 5

beautiful hotel, nice district view spectacular

Pros: the over all view, staff, safety and the restaurant and cleanliness.
Cons: air condition and refrigerator
Location: cathedral, shops the president building and nearby museums
hotel like I said gorgeous, especially being historic, but one condition it lacks a refrigerator and air condition. since being a diabetic my insulin needs to be cold and it was a nusence of going to the restaurant every time for ice and the pluming was terrible I took a bath and when I open the valve it leaked right through the floor causing a flood which maintenance had to come and fix the drain. overall stay I put it a five. staff wonderful and very helpful.

Posted by on Nov 20, 2015

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3 out of 5

not worth the money

The Majestic ain't bad but not worth the money. The first room they put us in was in the back, tiny, run-down, and REALLY not worth the money. I complained and we were moved into a much nicer room up front. But the Hotel Catedral, just a block or so away, is a MUCH better deal. Less expensive, nice rooms, purified water tap (which The Majestic lacks), and a better restaurant.

Posted by on Feb 3, 2011

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3 out of 5

the location is the only reason to stay here...

as far as location...this cant be beat. if you stay on a room facing the zocalo...which they cant guarantee you will receive til you get there....you get the best view of the zocalo. directly across the national palace and across the way from the cathedral you are greeted to the drums and bugles as the honor guard raises and lowers the mexican colors every am and pm.... no a/c but you dont need it...only thing is, if you leave the terrace doors open the mosquitoes get in.... woke up to bites....i say they are mosquitoes, my girl says they are bed bugs....and thats all im gonna say about that. place could stand a renovation....chipped porcelain, missing tiles....but thats part of the charm of an old hotel, no? but the location is why we stayed....now that we did, we probably wont come back. i still give it a thumbs up....on location alone.

Posted by on Jun 11, 2008

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3 out of 5

Great location!

We stayed here for 3 nights last summer, and just made reservations for another stay this year. The location is amazing, and the view of the Zocolo and it's constant activity was incredible. We had read a review about the noise, so we brought earplugs, which were very needed! There is nearly constant drumming outside, which did get annoying, but the view and nearby activities were well worth it. Each morning and evening the military band comes out marching and playing while the Mexican flag is raised, and then later, lowered. This was very moving and powerful, and we watched each time we were able to. The desk crew was very nice, and anytime we needed anything (including a taxi), they were very helpful. The restaurant had great beans and rice, and as vegetarians, we were happy with that for our first meal in Mexico City. The service crew at the restaurant was not very attentive, and we chose to eat there only once. We could walk to any other type of meal we wanted.

Posted by on Mar 24, 2008

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2 out of 5

BED BUGS !!!

We stayed here for 2 nights.. hotel is on Zocolo Square.. very noisy. We couldn't leave windows open at night due to the noise, and there is no air conditioning. We awoke the first morning covered in bed bug bites !! Staff in the bar was rude and inattentive. The waiter was more intersted in rubbing the back of the waitress than getting us drinks. Stay somewhere ( anywhere ) else !!!

Posted by on Jun 19, 2007

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About the Best Western Majestic

Location Av Madero 73 Col Centro, Mexico City, CDMX 06000

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Majestic. This 3-star Mexico City hotel is smoke free.

  • 84 guestrooms or units
  • 7 levels
  • Built in 1937
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Mexico City Intl. Airport (MEX) (7.9 km / 4.9 mi)
  • Train station: Mexico City Buenavista Station (4 km / 2.5 mi)
  • Metro station: Zocalo Station (0.2 km / 0.1 mi)

Room Amenities

Best Western Majestic offers 84 accommodations with espresso makers and safes. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Espresso maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to noon.

La Terraza - This restaurant serves breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 195 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Majestic
  • Best Western Majestic Hotel
  • Best Western Majestic Hotel Mexico City
  • Best Western Majestic Mexico City
  • Majestic Best Western
  • Best Western Hotel Majestic
  • Best Western Mexico City
  • Mexico City Best Western
  • Best Western Majestic Hotel
  • Best Western Majestic Mexico City
  • Best Western Majestic Hotel Mexico City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.