Within 6 miles (10 km) of this Costa Mujeres property, you'll find Norte Beach and Dolphin Discovery. Garrafon Natural Reef Park is within 6 miles (10 km) and Las Americas Cancun Mall is within 9 miles (15 km).
A full-service spa, 6 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy the 8 outdoor tennis courts and get free valet parking.
Jetted tubs, free WiFi
The 469 soundproofed guestrooms offer free WiFi and 24-hour room service. Free minibar items, jetted bathtubs, and sitting areas are also available.
Mar 9, 2020 by Ariadna Camarena | Hospitality Manager
Dear Mr. Jim, Thank you for choosing TRS Coral Hotel and taking the time to write a review about your experience with us. We were very pleased to read that our team and accomodations were the highlight of your trip. Our team works very hard to create exceptional experiences for our dear guests, so we truly appreciate your great feedback. The entire team thank you for your kind words, all of us look forward to welcoming you back at your new home in Costa Mujeres. Kind regards, Ariadna Camarena Hospitality Manager
Jan 8, 2020 by Ariadna Camarena Hospitality Manager
Dear Mrs. Claire, Thank you for giving us the honor to welcome you in our TRS Coral Hotel during your holidays. We truly appreciate your excellent comment and we value the time you have dedicated to share your impression of our brand through this media. We truly look forward to sharing your review with our team and we hope to welcome you back again soon. Best regards, Ariadna Camarena Hospitality Management
Aug 16, 2019 by Ariadna Camarena Hospitality Manager
Dear Guest, we would like to thank you very much for having chosen TRS Coral Hotel for your recent stay in Costa Mujeres and for sharing your review on Expedia. We appreciate your comment and feel very happy to know that you have enjoyed your experience, nothing is more rewarding that knowing your desire to return to continue enjoying the luxury and exclusivity service of our adults-only hotel. Looking forward of your next visit. Best regards, Ariadna Camarena Hospitality Manager
Jul 15, 2019 by Ariadna Camarena Hospitality Manager
Dear Guest At TRS Coral Hotel we are delighted to receive such a positive review and learn that our modern facilities and amenities were to your liking. Furthermore, we regret that the butler services did not fulfilled your expectations. We will share your review with our Head Butler for its consideration. Once again, we thank you for your visit and look forward for your prompt return. Regards, Ariadna Camarena Hospitality Manager
Mar 26, 2019 by Rosa Rivero Hospitality Manager
Dear Mr. Ray, Thank you for your preference and for your comment about our TRS Coral Hotel. We appreciate your recognition about our great facilities and the many options of restaurants that we have to satisfy your palate; we are also very pleased to know that you made good use of the benefits you have when staying in TRS, like free entrance to the hydrotherapy of Zentropia Spa and a free entrance to Chic Cabaret. On the other hand, we offer you our sincere apologies for the smell you had in your room, which is part of the humidity of the Caribbean and we try to control it, as well as for the service from the butler and other details that were not as expected in our services. We will certainly transmit this information to the respective departments to ensure we continue reinforcing the service we provide and ensure we offer always perfect vacation experiences to all our visitors. Our main goal is your satisfaction and we hope that you give us the opportunity to show you that we can offer you the remarkable vacation experience that you deserve. Kind regards, Rosa Rivero Hospitality Manager
Apr 30, 2019 by Rosa Rivero Hospitality Manager
Apreciable Huésped, Gracias por alojarse con nosotros en Grand Palladium Costa Mujeres Resort & Spa. En Grand Palladium Resorts nos esforzamos por ofrecer una experiencia única a cada cliente, por lo que su opinión es muy importante para seguir mejorando día con día. Si tiene la oportunidad de hacernos llegar sus comentarios nos encantará recibirlos para poder esforzarnos en superar sus expectativas en un futuro. Gracias nuevamente por su valoración. Atentamente, Rosa Rivero Hospitality Manager
Dec 10, 2018 by Rosa Rivero / Hospitality Manager
Dear Guest, Thank you for making us your chosen destination for your holidays. It was a pleasure welcoming you in TRS Coral Hotel and we are grateful to know that you enjoyed our beautiful facilities and luxury amenities. On the other hand, we want to mention you that we will be getting in touch with you regarding the incident with insects in your room, we can assure you that we follow standard procedures to fumigate our Suites as these insects appear sometimes because of the humidity in the our Caribbean weather. Again we appreciate your helpful feedback and we trust that we will have the opportunity to welcome you in the future and exceed your expectations. With kind regards, Rosa Rivero Hospitality Manager
Dec 13, 2018 by Rosa Rivero / Hospitality Manager
Dear Guest, First, thank you for staying in our TRS Coral Hotel during your holidays. Our Directive team will be getting in touch with your agency regarding your recent vacation experience, where you sadly found some insects in your room, which after confirming were not bed bugs. We apologize for this situation and want to assure you that we follow strict fumigations routines in all our rooms to avoid all insects that are part of our humid environment. Hopefully you will give us the opportunity to host you and look forward to welcome you again. Kind regards, Rosa Rivero Hospitality Manager
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
TRS Coral Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. TRS Coral Hotel - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a health club. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. A spa tub, a sauna, and spa services are also featured at the luxury TRS Coral Hotel - Adults Only - All Inclusive. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Costa Mujeres property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
TRS Coral Hotel - Adults Only - All Inclusive offers 469 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch Smart televisions come with pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Capricho - This restaurant specializes in international cuisine and serves breakfast and lunch.
La Boheme (French) - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
Tapeo - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Open daily.
El Gaucho - This steakhouse specializes in Argentinean cuisine and serves dinner only. Open daily.
Chic Cabaret & Restaurant - This theme restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.
3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include outdoor tennis courts, a health club, and a sauna.
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Zentropia Spa & Wellness has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
The property is a member of the Leading Hotels of the World.