"The TRS Coral hotel was an excellent property and we will be returning. " More
You'll be within 2 miles (3 km) of Playa Mujeres Golf Club and 9 miles (15 km) of Ultramar Ferry Puerto Juárez with a stay here. Also within 9 miles (15 km) are Garrafon Natural Reef Park and Norte Beach.
A full-service spa, 6 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Relax with free beach cabanas and sun loungers, and enjoy a drink at one of the 2 beachside bars. Enjoy the 8 outdoor tennis courts and free perks like buffet breakfast and valet parking.
Dec 24, 2022 by Andres Peimbert Guest Satisfaction Lead
Dear Guest,It was an honor to be your host during your trip in Costa Mujeres and thank you for taking the time to rate us following your recent stay at TRS Coral hotel.We are so happy to read your review and know the highlights of your stay. It is great to know that you enjoyed with us,We hope to see you again when your travels bring you back to Mexico.Kind regards,
Dec 22, 2022 by Andres Peimbert Guest Satisfaction Lead
Dear Guest,We would like to thank you for giving us the opportunity to receive you during your recent stay in Costa Mujeres and especially for taking the time to share your experience with us.Regarding your comments about our services, we regret not having been able to make an immediate improvement, however we assure you that your observations will be transmitted to our Management, and we will do our best to find the best alternatives.We will always be waiting to serve you again.Cordially,
Oct 20, 2022 by Víctor García - Hospitality Sr. Advisor
Dear Samantha,From all of us at TRS Coral Hotel, we would like to express our most sincere gratitude for taking a moment to write this review. We are overjoyed and honored to have given you such a fantastic vacation. Our aim is that every guest turn into a fan, be it incredible accommodations, amazing service, sumptuous dining, excellent amenities and whatever it is that makes a resort stay truly special for you.Can't wait to welcome you back!!
Sep 19, 2022 by Andres Peimbert Guest Satisfaction Lead
Dear guest,Thank you for your feedback and for taking the time to post your vacation experience.Your suggestions regarding the improvement in the quality of our attentions, as well as other details of organization of the service that were not efficient, have been forwarded to the corresponding departments.We maintain a strong commitment to continuous improvement, and it is the recommendations of guests like you that help us meet our goals.We would very much like to have the pleasure of being your hosts on your next family trips to the Caribbean, please do not hesitate to contact us when you decide to return.We send you a cordial greeting
Jun 10, 2022 by Víctor García Hospitality Sr. Advisor
Dear Tricia, thank you for the amazing and detailed review, your kind words about our amazing staff echo those of many of our valued guests. Also the positive feedback is very much appreciated and will be taken into consideration. We look forward to welcome you again to continue to create lots of memorable experiences.
Jan 7, 2022 by Andres Peimbert Hospitality Sr Advisor
"Dear Guest, Thank you for sharing your experience at TRS Coral Hotel and contributing to the constant improvement of our service. We are pleased to confirm that your stay with us has been completely satisfactory and that you have taken home a beautiful memory. We work every day to turn customers into fans. We hope you will give us the opportunity to welcome you back at TRS Coral Hotel. Warmest regards,"
Sep 24, 2021 by Andres Peimbert Hospitality Sr Advisor
"Dear Guest, Thank you very much for choosing the TRS Coral Hotel to enjoy a relaxing getaway in the Caribbean. We are delighted to know that we have contributed to create a memorable experience and that our modern facilities, exquisite cuisine and staff level of service were up to your expectations. We hope we will have the great pleasure to welcome you back again soon. Cordially,"
Jul 19, 2021 by Andres Peimbert Hospitality Sr Advisor
"Dear Mr. Cormack, We appreciate this wonderful rating. It's great to know you had an awesome time with us and enjoyed our lovely offerings and services. We hope to welcome you back to have another super vacation experience. Cordially,"
Jul 11, 2021 by Andres Peimbert Hospitality Sr Advisor
"Dear Guest, First and foremost, I would like to thank you for taking the time to give us your opinion about your holidays in TRS Coral. We appreciate your feedback about our experience, as we gladly accept any comments, so we can do our best to make sure that every guest has a great experience in our new Costa Mujeres paradise. We can assure you that we will take very seriously your comments as we strive to make every guests vacation one that they will remember as their best vacation ever and we regret that we did not accomplish this with you. It will be a great honor being your hosts once more and have the opportunity to exceed your expectations. Kind regards,"
Jul 11, 2021 by Andres Peimbert Hospitality Sr Advisor
"Dear Guest, Thank you for staying in TRS Coral. We are very sad that you have this impression of our attentions and that you did nto enjoy your experience in our Resort. We hope that you will give us the opportunity to welcome you in the future and meet your expectations. Kind regards,"
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
TRS Coral Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At TRS Coral Hotel - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers outdoor tennis courts, a health club, and a spa tub. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Costa Mujeres property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
TRS Coral Hotel - Adults Only - All Inclusive offers 469 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast.
Capricho - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast and lunch.
La Boheme (French) - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
Tentazione (Italian) - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open select days.
El Gaucho (Argentinian) - This steakhouse specializes in Argentinean cuisine and serves dinner only. Open daily.
Chic Cabaret Restaurant $ - This theme restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Late night fare is available from 24-hour room service.
8 outdoor tennis courts and a health club are featured at the property. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Zentropia SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
The property is a member of the Leading Hotels of the World.