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Dreams Sapphire Resort & Spa - All Inclusive

5.0 star property
5-star beachfront property near Puerto Morelos Beach

Choose dates to view prices

Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

Relax by the pool surrounded by lush greenery and thatched-roof structures, with the ocean view just steps away.
Property video
Cozy outdoor space with a brick fireplace, perfect for relaxation or social gatherings.
Relax in a spacious room with a large bed, sofa, and flat-screen TV, plus a balcony offering ocean views.
Enjoy ocean views from the balcony through the large sliding glass door. The room features a comfortable seating area with a sofa and chairs, a flat-screen TV, and a coffee table.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪11 min walk‬
  • Ojo de Agua Beach
    ‪5 min drive‬
  • Puerto Morelos Town Square
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Preferred Club Master Suite Beach Front Swim Out King

Preferred Club Master Suite Beach Front Swim Out King | 1 bedroom, premium bedding, down comforters, free minibar

Preferred Club Master Suite Beach Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • 1040 sq ft
  • Beach view
  • Sleeps 3
  • 1 Twin Bed

View all photos for NEW Preferred Club Indigo Junior Swim Out Ocean Front King

NEW Preferred Club Indigo Junior Swim Out Ocean Front King | 1 bedroom, premium bedding, down comforters, free minibar

NEW Preferred Club Indigo Junior Swim Out Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • 614 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King | 1 bedroom, premium bedding, down comforters, free minibar

Preferred Club Master Suite Ocean Front King

  • 1040 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Preferred Club Junior Suite Beach Front Swim Out Double

1 bedroom, premium bedding, down comforters, free minibar

Preferred Club Junior Suite Beach Front Swim Out Double

10.0 out of 10
Exceptional
(1 review)
  • 520 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Beach Front Swim Out King

1 bedroom, premium bedding, down comforters, free minibar

Preferred Club Junior Suite Beach Front Swim Out King

8.0 out of 10
Very good
(5 reviews)
  • 534 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Family Junior Suite Tropical View

Terrace/patio

Preferred Club Family Junior Suite Tropical View

  • 1040 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Family Junior Suite Tropical View

Terrace/patio

Family Junior Suite Tropical View

9.0 out of 10
Wonderful
(2 reviews)
  • 1040 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

1 bedroom, premium bedding, down comforters, free minibar

Preferred Club Junior Suite Ocean Front Double

8.4 out of 10
Very good
(6 reviews)
  • 520 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite | 1 bedroom, premium bedding, down comforters, free minibar

Preferred Club Governor Suite

  • 990 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Deluxe)

Terrace/patio

Junior Suite, 2 Double Beds (Deluxe)

9.0 out of 10
Wonderful
(8 reviews)
  • 520 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front King

1 bedroom, premium bedding, down comforters, free minibar

Preferred Club Junior Suite Ocean Front King

7.4 out of 10
Good
(9 reviews)
  • 520 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Terrace/patio

Preferred Club Junior Suite Tropical View King

7.6 out of 10
Good
(7 reviews)
  • 520 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite Tropical View Double

Terrace/patio

Deluxe Junior Suite Tropical View Double

9.0 out of 10
Wonderful
(43 reviews)
  • 520 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for NEW Preferred Club Indigo Junior Suite Ocean Front King

NEW Preferred Club Indigo Junior Suite Ocean Front King | 1 bedroom, premium bedding, down comforters, free minibar

NEW Preferred Club Indigo Junior Suite Ocean Front King

8.0 out of 10
Very good
(1 review)
  • 614 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Deluxe)

Terrace/patio

Junior Suite, 1 King Bed (Deluxe)

8.8 out of 10
Excellent
(11 reviews)
  • 520 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Master Suite Ocean Front

NEW Preferred Club Indigo Master Suite Ocean Front | 1 bedroom, premium bedding, down comforters, free minibar

NEW Preferred Club Indigo Master Suite Ocean Front

  • 1227 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Two-Story Villa

NEW Preferred Club Indigo Two-Story Villa | Terrace/patio

NEW Preferred Club Indigo Two-Story Villa

10.0 out of 10
Exceptional
(1 review)
  • 1291 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for NEW Preferred Club Indigo Junior Suite Ocean Front Double

NEW Preferred Club Indigo Junior Suite Ocean Front Double | 1 bedroom, premium bedding, down comforters, free minibar

NEW Preferred Club Indigo Junior Suite Ocean Front Double

  • 614 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View Double

Terrace/patio

Preferred Club Junior Suite Tropical View Double

7.6 out of 10
Good
(11 reviews)
  • 520 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out | 1 bedroom, premium bedding, down comforters, free minibar

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

  • 1227 sq ft
  • Beach view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Junior Suite Tropical View King

Terrace/patio

Deluxe Junior Suite Tropical View King

8.2 out of 10
Very good
(65 reviews)
  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double | 1 bedroom, premium bedding, down comforters, free minibar

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

  • 614 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

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Sensira Resort & Spa Riviera Maya – All Inclusive

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  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
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Total includes taxes and fees
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About the neighborhood

Puerto Morelos

Beachfront retreat .Within a 15-minute walk of the property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

What's nearby

  • Puerto Morelos Beach - 11 min walk - 0.6 miles
  • Crococun Zoo - 3 min drive - 1.5 miles
  • Ojo de Agua Beach - 5 min drive - 2.5 miles
  • Puerto Morelos Town Square - 5 min drive - 2.7 miles
  • Petempich Bay - 11 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬4 min walk
  • ‪The Kitchen Table - ‬9 min walk
  • ‪Bordeaux Restaurant - ‬14 min walk
  • ‪Sports Bar - ‬12 min walk
  • ‪Sensai - ‬9 min walk

About this property

Dreams Sapphire Resort & Spa - All Inclusive

5-star beachfront property near Puerto Morelos Beach
Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Dreams Sapphire Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this property measures 8295 square feet (771 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the luxury Dreams Sapphire Resort & Spa - All Inclusive.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 568 guestrooms or units
  • 3 levels
  • 15 buildings
  • 8 dining venues
  • 3 bars by the pool
  • 6 bars or lounges
  • 8295 sq ft of conference space
  • 771 sq m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with iPod docking stations and free minibar items. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in September 2019.

Dreams Spa by Pevonia has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

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Dreams Riviera Cancun Resort & Spa - All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 1,253 reviews
$335 nightly
The price is $335
Aug 5 - Aug 6
Total includes taxes and fees
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Property amenities

Family friendly

  • 4 outdoor pools
  • Beach toys
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Mini golf
  • Playground
  • Snack bar/deli
  • Stroller
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 3 poolside bars
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (44 inches high)
  • Magnifying mirror
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch LED TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Frequently asked questions

How close is Dreams Sapphire Resort & Spa - All Inclusive to the airport?

Dreams Sapphire Resort & Spa - All Inclusive is 14.4 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Sapphire Resort & Spa - All Inclusive?

As of Jul 10, 2025, prices found for a 1-night stay for 2 adults at Dreams Sapphire Resort & Spa - All Inclusive on Aug 10, 2025 start from $350.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Sapphire Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Dreams Sapphire Resort & Spa - All Inclusive.

How close is Dreams Sapphire Resort & Spa - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Dreams Sapphire Resort & Spa - All Inclusive offer free breakfast?

Dreams Sapphire Resort & Spa - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Dreams Sapphire Resort & Spa - All Inclusive?

No, there is no casino at this property.

What time is check-in at Dreams Sapphire Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Dreams Sapphire Resort & Spa - All Inclusive?

Free parking is not available at this property.

Does Dreams Sapphire Resort & Spa - All Inclusive have a pool?

Dreams Sapphire Resort & Spa - All Inclusive features 4 outdoor pools and a children's pool.

Does Dreams Sapphire Resort & Spa - All Inclusive have a restaurant?

Yes, there are 8 restaurants on site.

Does Dreams Sapphire Resort & Spa - All Inclusive have a spa?

Pamper yourself with a day at Dreams Spa by Pevonia, where you can enjoy detox wraps, deep-tissue massages, and mani/pedis.

How close is Dreams Sapphire Resort & Spa - All Inclusive to downtown Puerto Morelos?

Dreams Sapphire Resort & Spa - All Inclusive is 2.2 mi away from Puerto Morelos.

Dreams Sapphire Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 513 out of 1076 reviews
Rating 8 - Good. 256 out of 1076 reviews
Rating 6 - Okay. 161 out of 1076 reviews
Rating 4 - Poor. 57 out of 1076 reviews
Rating 2 - Terrible. 89 out of 1076 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great resort! will continue to come back here.
Stayed 4 nights in Mar 2025

10/10 Excellent

Laura

Stayed 4 nights in Apr 2025

10/10 Excellent

DENISE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our waiter Natividad. He was great with everything.
Stayed 4 nights in Apr 2025

10/10 Excellent

Khaled

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Nadiya

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is very large, area is not walkable so expect getting a taxi or staying at the resort. Beach was not great, seaweed was not cleaned and water was murky. Food was not tasty and drinks were weak. Among good stuff the swimming pools were enormous and the larger pool had the bar in it. Hotel had live music and some other entertainment at night which was nice. Overall not bad experience but if you prefer quieter and more relaxing experience at the beach not your cup of tea.
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 2 adults and one teenager stayed here in one of the newer villas. We loved having our very own private pool! The food was very good, especially the breakfast spot in the Indigo section and the Teppanyaki restaurant in the main section.
Stayed 5 nights in Mar 2025

8/10 Good

Martin

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was kid friendly. The wait times for the restaurants were excessively long. The time to go for short wait times is not until 8:30 pm. Rush hour for restaurant starts at 5:30 pm.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christianne Denise

Traveled with group
Liked: Cleanliness, property conditions & facilities
Jaime, at the beach bar, is amazing! He was so sweet and provided great customer service. He made the entire stay worth it because he was the nicest out of everyone that we interacted with. My friend sprained and her foot and the front desk were not accommodating with our needs and accommodations, unfortunately. Make sure to bring cash otherwise, the workers treat you badly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Damaris, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We throughly enjoyed our stay at this resort. The onsite waterslides were a hit with the children (5). They have two tennis courts, one of which has faded extra lines drawn on, perhaps for volleyball. It would be nice if they put Pickleball lines down. The pool was large and we liked that they did not have loud music playing all day long, only when activities were happening. If you wanted a towel and a lounger by the pool you had to grab it before breakfast. The beach had a lot of seaweed, so it wasn’t very inviting to swim in, but it might have been just the time of year we were there (March). The mini-golf, giant chess set, corn hole games were fun. The food was fabulous. The buffet had an amazing assortment which changed daily. We tried a couple of the specialty restaurants which were excellent. You don’t need reservations for them. They give you a buzzer when your table is ready. They had a coffee shop. We shared a room with our adult son which was not ideal. The layout of the room is such that the bathroom area doesn’t have a closing door, so changing discreetly was challenging. Really enjoyed taking the guided bike ride to San Morelos (20 minutes). We also went there by taxi ($25), and then walked back along the beach which took an hour. Definitely worth a visit to see this cute fishing village. We did an excursion to Xplor. Cave system filled with stalactites that you can swim or raft thru and zipline and ATV over. Amazing experience.
Stayed 7 nights in Mar 2025

6/10 Okay

Korey

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Seaweed all over beach making it unusable
Stayed 5 nights in Mar 2025

10/10 Excellent

Dusko

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

8/10 Good

Thomas Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

6/10 Okay

Carolina

Liked: Cleanliness, property conditions & facilities
The service at the café during breakfast was bad
Stayed 5 nights in Mar 2025

8/10 Good

Zachary

Liked: Cleanliness, staff & service
Property was too busy, had to line up for dinner at least 45 minutes before they opened if you wanted a chance to eat. Cannot make reservations
Stayed 7 nights in Mar 2025

2/10 Terrible

Kenneth

Traveled with group, Traveled with family
Disliked: Staff & service
It's honestly too long of a list to write everything so I'll just say this is the rudest most inhospitable staff we have ever encounted at a resort. Dining options are a nightmare as there is no reservation system and it is approximately a 2 hour wait for a table, some nights longer, worst part is the food is terrible. Every guest we got to know during our stay all said the same thing, terrible staff, terrible food, etc. It got so bad that we ended up cutting our vacation short and flying home. The photos DO NOT reflect the actual state of the place, this hotel is NOT new whatsoever except for a small section that you have to pay hundreds of extra dollars for per night in addition to having a "preferred club" room. By the way, preferred club at this resort only gets you in a private lounge, that is literally the only benefit. If you go to this resort either buy a basic room or get the Indigo section. I'm ASTONISHED there are positive reviews for this place, they must be bought reviews because it was guest after guest complaining to concierge (we overheard while using the computer nearby). If you do end up going to this resort I sincerely hope you have a much better experience. Bon chance.
Stayed 4 nights in Mar 2025

10/10 Excellent

Margaret Marcia, Peterborough

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that the buildings were only 3 high. So many places to dine. Staff very friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael David, Grand Rapids

Stayed 6 nights in Mar 2025

10/10 Excellent

Nicole Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were lucky enough to be in the Indigo building and our room was great - larger than any other Dreams room we have stayed in. The food was excellent and the staff responsive and friendly.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa, wheaton

Stayed 6 nights in Mar 2025

10/10 Excellent

Jesse

Stayed 3 nights in Mar 2025

8/10 Good

justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was good. the over serving of 17 and 18 year olds was shocking half of our visit was watching drunk teenagers be idiots
Stayed 8 nights in Mar 2025

10/10 Excellent

John

Stayed 6 nights in Mar 2025

10/10 Excellent

JEFFERY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is top-tier, everything from the staff the dining and the facilities were superb! My wife and our experience travelers and have been to Mexico around 14 times in the last 12 to 13 years. I will highly recommend this resort the bartender at the bar, Marko had exceptional service. Definitely will be visiting again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, room was perfect and staff was amazing. The beach that week was not the best and some of the food selections were not edible, but once we found what we liked we continued to go there.
Stayed 5 nights in Mar 2025

6/10 Okay

IAN

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Kids everywhere even in the preferred club! Massive seaweed on the beach so you have to be closer to Cancun to have the nice beaches. Food options terrible was 1-2 hour waits for restraunts even waited for table at the buffet. There are way better places to stay. Staff was great!
Stayed 7 nights in Mar 2025