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Holiday Inn Binghamton - Downtown (Hawley St.)

3-star property
2-8 Hawley Street, Binghamton, NY 1-855-201-7819

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3.2 out of 5
See all 21 Travelocity Reviews

"The hotel is easy to find, close to downtown and has free parking. " More

By a verified traveler on Wed 01 Jan 2020

Points Of Interest

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Hotel Description

3-star hotel near Floyd L. Maines Veterans Memorial Arena

City center stay

With a stay at this Binghamton hotel, you'll be steps from Floyd L. Maines Veterans Memorial Arena and a 5-minute walk from Government Plaza. Roberson Museum and Science Center and NYSEG Stadium are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 237 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, coffee/tea makers, and pillow menus are also available.

Standard Room, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$105* Per night/room May 10 - May 11

Executive Room, 1 King Bed, Non Smoking, Executive Level

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Binghamton - Downtown (Hawley St.) ratings based on 21 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Binghamton - Downtown (Hawley St.)

Everyone (6) Couples (1) Family (2)
4 out of 5
The hotel is easy to find, close to downtown and has free parking.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Feb 19, 2020 by CTW-DOP

Thank you for your response and please accept my apology for the delay as we have changed some of our management team.

1 out of 5
My wife came home with bed bug bites. Worse, when she called the hotel to warn them not to rent the room to someone else until they had it exterminated, it took three calls before they returned her call - and only then after she had (coincidentally) left negative reviews on two other sites. Terrible customer service.

Posted by on Oct 11, 2019

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5 out of 5

Posted by on Sep 27, 2019

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Comment from Hotel Management

Oct 4, 2019 by Guest relations

Thank you for your review

3 out of 5
We arrived at 10 pm and the pool was already closed. We also booked this hotel becaus it had a bar on site but that was also closed at 10pm.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 29, 2019 by Casey

Thank you for you review.

5 out of 5
Location was great for the event we were attending.

Posted by on Mar 7, 2019

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Comment from Hotel Management

Mar 13, 2019 by Guest Relations

Thank you very much for your review. We are glad to hear the event went smoothly. We hope to see you again soon.

2 out of 5

Not what you would expect

Well started off with not getting room that reserved as I reserved a room with a view and the view we got was of the roof. Then the person across from us was very loud and kept us up most of the night and then woke us up early in the morning...and yes I did call the front desk and complain and the said the would send someone up...not that it helped much. Then went to heck put and they said no one was staying in the room we stayed it...well what room did I get charged for then? Oh and also had paid for breakfast to be included...didnt get that either. Don't let me forget to tell you how bad service was in their restaurant. Would not recommend to anyone!

Posted by , from new hampshire on Aug 28, 2017

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Comment from Hotel Management

Sep 9, 2017 by -Guest Relations

Hello, I apologize for the inconveniences you were met with during your stay with us. This is not indicative of our normal quality of service. I regret to see that we unfortunately missed many opportunities to correct errors during your stay and in the future, I hope that you would give us another opportunity to show you the true guest experience at Holiday Inn Binghamton Downtown. Thank you.

5 out of 5

Great hotel to stay at in Binghamton

Pros: saw it in the past
Cons: nothing
I was so very impressed that there was such an amazing spread of fresh fruit, veggies and dip and water with cucumbers and oranges in the lobby on both Friday and Saturday. I know it was graduation weekend, but that was certainly over the top and so unexpected! Breakfast was fabulous and so is all the staff. From the people at the front desk to the staff in the dining hall I am so happy I stayed there and highly recommend it to everyone

Posted by , from Long Island , NY on May 22, 2017

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Comment from Hotel Management

Feb 24, 2018 by Guest relations

Thank you for your review.

3 out of 5

Close to arena

Cons: Price and temperature.
Our room was very small, smaller then the rooms next to me. The room would not cool down, woke up in middle of the night and the room was 78. Not worth the $189.

Posted by on Oct 12, 2015

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Comment from Hotel Management

Oct 28, 2015 by Jenny D.

Hello, Thank you for the review. Please know that we have since looked in to our HVAC system and all issues have been corrected. Thank you for bringing to our attention. -Jenny D. Guest Relations

3 out of 5

Close to university

Last minute of course paid double . Room was dusty, should have been vacuumed and the air quality was dusty, maybe the air system needs cleaning , low shower head , actually checked out next day and went to another hotel

Posted by on Aug 30, 2015

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Comment from Hotel Management

Sep 2, 2015 by Jenny D. Guest Relations

Hello d, Thank you for your feedback, I will certainly be forwarding this to our housekeeping department Please do not hesitate to contact me to let us know what room you stayed in so that we may review closely. Thank you!

3 out of 5

Decent hotel, needs upgrades.

This hotel is old and tired.  The rooms are small.  The staff on the other hand are excellent.  They do the best they can with what they have.  The parent company needs to invest in this hotel.  

Posted by , from Ballston Spa, NY on Sep 13, 2013

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Comment from Hotel Management

Mar 12, 2015 by Jenny D.

JayQ, We are happy to announce that all of our guest rooms have been renovated as of mid Feb 2015. We are currently working on the re-modelling of all of our public spaces, in fact both sets of public bathrooms on our Lobby level have undergone a complete renovation. They have been modernized and have brand new installations throughout. Thank you! -Jenny D. Guest Relations

About the Holiday Inn Binghamton - Downtown (Hawley St.)

Location 2-8 Hawley Street, Binghamton, NY 13901

Property Features

Holiday Inn Binghamton - Downtown (Hawley St.) offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 6156 square feet (572 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Binghamton - Downtown (Hawley St.). Self parking is free. This 3-star Binghamton hotel is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 8 levels
  • 6156 sq ft of conference space
  • 572 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Syracuse, NY (SYR-Hancock Intl.) (129.2 km / 80.3 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Binghamton - Downtown (Hawley St.) offers 237 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Cafe Select Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 40.00 per accommodation, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 12 per person (approximately)
  • Pet fee: USD 40.00 per accommodation, per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Binghamton Downtown Hawley St
  • Holiday Inn Hawley Hotel Binghamton Downtown St.
  • Holiday Inn Binghamton - Downtown (Hawley St.) Hotel
  • Holiday Inn Binghamton - Downtown (Hawley St.) Binghamton
  • Holiday Inn Binghamton - Downtown (Hawley St.) Hotel Binghamton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.