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Quality Inn & Suites Laurel

2.5-star property
1 Second Street, Laurel, MD 1-855-201-7819

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3.5 out of 5
See all 15 Travelocity Reviews

"Did not like that the sausage and eggs for breakfast were microwaved. Cereals were bare minimum basic. Along with the pastries. Timing for hot foods o ... " More

By a verified traveler on Wed 07 Aug 2019

Points Of Interest

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Hotel Description

Art Deco hotel perfect for exploring Laurel

City center stay

You'll be steps from Patuxent River and within a 15-minute walk of Laurel Park. Laurel College Center and Laurel Museum are also within 2 miles (3 km).

Free perks

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 96 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Hydromassage showerheads, coffee/tea makers, and free newspapers are also available.

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$67* Per night/room Jun 20 - Jun 21

Room, 1 Double Bed, Non Smoking (Efficiency)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, Standard King Bed with Sofa Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quality Inn & Suites Laurel ratings based on 15 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites Laurel

Everyone (7) Family (2)
5 out of 5

Posted by on Aug 28, 2020

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Comment from Hotel Management

Aug 28, 2020 by Tony

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 9, 2019 by Mike

Thank you for taking the time to share your experience with us. We are so happy you enjoyed your time with us. I will share it with our team. We would love to host you again the next time you're in Laurel.

4 out of 5
Did not like that the sausage and eggs for breakfast were microwaved. Cereals were bare minimum basic. Along with the pastries. Timing for hot foods our of sync. No eggs when sausages not sausages when eggs. Watched the front desk clerk eating a muffin in line for eggs prior to guests being served. Pool does not open until 1pm in the height of summer. Had breakfast on pool patio and the maintenance window washer employee made it a point to tell me the pool hours although the door was not locked. I was eating breakfast not swimming. She waited until she washed the last window to advise of the hours. Monday evening at 9:30 pm the entire 3rd floor smelled like marijuana. Was charged a deposit of $50 for "mini-bar, room damages". The room needed renovations and there IS NOT a mini-bar. The Hilton resorts charge $20 and mentioned to manager who was training hotel clerk. His response was other hotels charge alot more, I know because I used to work at them. Otherwise, got late check out until 12pm. Checked out at 12:30 because my 11:15 am wake up reminder never called. Was allowed to use pool fir few hours after check out while waiting for to travek hack home. So not an unpleasant stay. Would go back soon.

Posted by on Aug 7, 2019

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Comment from Hotel Management

Oct 2, 2019 by Mike

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Our Breakfast is in 100% compliance with Choice Hotels International Brand Standards and our attendants do their best to keep up with the ever-changing demand on the buffet. We always appreciate our guest patience so we can prepare the food correctly and safely to ensure a great breakfast for all. We currently offer 3 breakfast cereals, 3 flavors of Yogurt, 3 types of Danish, 2 types of donuts, 3 types of muffins, 2 types of bread, 2 types of fresh fruit. Our pool hours are posted at the hotel, and on the booking web-sites> during the down-time the pool is tested and cleaned to ensure a fun and safe swim for our guests, I am looking into opening the pool next season earlier in the day. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I am glad that tour overall stay was "not an unpleasant stay. Would go back soon." We do look forward the chance to provide you with a superior experience. Sincerely, Michael Stahl General Manager Quality Inn & Suites, Laurel

5 out of 5

Posted by on May 3, 2019

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2 out of 5

Posted by on Mar 12, 2019

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3 out of 5
When i needed to checkout, the clerk informed me that she couldnt check me out because her computer was having problems. I had to leave to get to my event, so i had to leave my room keys with her word rhat she would check us out once her computers were working. Im a bit nervous so im going to be calling bacl to verify.

Posted by on Feb 25, 2019

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4 out of 5
Room was better than expected. I had read the reviews and was concerned, but decided to chance it. The room was nice and looked like it was recently updated BUT they forgot to do the bathroom. It was old and dingy. Lobby needed a good sweeping. Breakfast was disappointing - no yogurt or fruit.

Posted by , from NC on Dec 29, 2018

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Comment from Hotel Management

Jan 21, 2019 by Kamal Rayavarapu

Dear K, Thank You for filling out the survey for our hotel. We will continue to provide great service. We also will get better at breakfast and make sure everything is out on time.

1 out of 5
need to update rooms and tub fixture are outdated. hallways smelled like smoke the entire stay also pool was closed until the day we left. No upside

Posted by on May 30, 2017

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5 out of 5
We had a great stay. The place was very clean and well taken care of

Posted by on Aug 19, 2016

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Comment from Hotel Management

Aug 26, 2016 by Dipak shah

Dear : Customer On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise that you have a great stayGiven the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes ourstaff’s efforts, and takes the time to say thank you. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes that we can accurately assess the quality of the accommodations and services we provide. Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

3 out of 5

Its a place to sleep...T

The room was average, but clean. The place was very hard to find, and when I called for directions, the person over the phone seemed lost. Lots of food places around, but Id drive instead of walk. Was disappointed...the free internet signal was very weak, and when i called down for the passcode, person over the phone again, seemed lost. Breakfast was wonderful, and plenty.

Posted by on Feb 15, 2008

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About the Quality Inn & Suites Laurel

Location 1 Second Street, Laurel, MD 20707

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn & Suites Laurel offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. Event space at this hotel measures 2807 square feet (261 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites Laurel. Free self parking is available. Smoking is allowed in designated areas at this Art Deco Laurel hotel.

  • 1 building
  • 96 guestrooms or units
  • 5 levels
  • 2807 sq ft of conference space
  • 261 sq m of conference space
  • Built in 1968
  • To-go breakfast (free)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Ronald Reagan National Airport (DCA) (44.2 km / 27.5 mi)
  • Train station: Laurel Park Station (0.9 km / 0.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Laurel offers 96 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This Laurel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9 AM.

Tampico Tex-Mex - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.06 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Laurel
  • Quality Laurel
  • Laurel Quality Inn
  • Quality Hotel Laurel
  • Quality Inn Laurel
  • Quality Inn Suites Laurel
  • Quality & Suites Laurel Laurel
  • Quality Inn & Suites Laurel Hotel
  • Quality Inn & Suites Laurel Laurel
  • Quality Inn & Suites Laurel Hotel Laurel

You should know

  • The seasonal pool will open in May and close in September.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.