See all properties

Hyatt Regency Baltimore Inner Harbor

4.0 star property
4-star family-friendly hotel near Charm'tastic Mile, connected to the convention center

Choose dates to view prices

Photo gallery for Hyatt Regency Baltimore Inner Harbor

Rooftop terrace
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Room, 2 Double Beds, Harbor View | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
View from room
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry

Explore the area

View in a map
300 Light Street, Baltimore, MD, 21202
  • Place, Baltimore Convention Center
    ‪2 min walk‬
  • Place, National Aquarium in Baltimore
    ‪8 min walk‬
  • Place, Oriole Park at Camden Yards
    ‪8 min walk‬
  • Airport, Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪14 min drive‬

Room options

View all photos for Guest Room, Standard Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Guest Room, Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(143 reviews)
  • 259 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Guest Room, Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Guest Room, Room, 1 King Bed

8.8 out of 10
Excellent
(51 reviews)
  • 244 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbor View

View from room

Room, 1 King Bed, Harbor View

8.6 out of 10
Excellent
(96 reviews)
  • 244 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Harbor View

View from room

Room, 2 Double Beds, Harbor View

8.0 out of 10
Very good
(50 reviews)
  • 259 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

  • 259 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 244 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(5 reviews)
  • 244 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Superior Suite

  • 647 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 1 Queen Bed, Harbor View

View from room

Room, 1 Queen Bed, Harbor View

8.0 out of 10
Very good
(10 reviews)
  • 244 sq ft
  • Harbor view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Shower)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 Queen Bed, Accessible (Shower)

  • 244 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible (Shower)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Double Beds, Accessible (Shower)

  • 258 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Harbor View King Room

  • Sleeps 4

Harbor View Queen Room

  • Sleeps 4

Harbor View Two Double Room

  • Sleeps 4

King Room

  • Sleeps 3

Queen Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

ADA King Room with Tub

  • Sleeps 3

ADA Two Double Room with Tub

  • Sleeps 4

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(31 reviews)
  • 244 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(27 reviews)
  • 259 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed (High Floor)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 Queen Bed (High Floor)

7.8 out of 10
Good
(7 reviews)
  • 244 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Harbor View (High Floor)

View from room

Room, 1 Queen Bed, Harbor View (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 244 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Harbor View (High Floor)

View from room

Room, 2 Double Beds, Harbor View (High Floor)

8.8 out of 10
Excellent
(13 reviews)
  • 259 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Harbor View (High Floor)

View from room

Room, 1 King Bed, Harbor View (High Floor)

8.4 out of 10
Very good
(28 reviews)
  • 248 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Harbor View King Room High Floor

  • Sleeps 3

Two Double Room High Floor

  • Sleeps 4

Queen Room High Floor

  • Sleeps 3

King Room High Floor

  • Sleeps 3

Premier King Suite With City View

  • Sleeps 2

Superior King Suite With Harbor View

  • Sleeps 2

Premier King Suite With Harbor View

  • Sleeps 2

You may also like

Ad
Reception

Tru By Hilton Baltimore Harbor East, MD

Little Italy
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 1,021 reviews
$94 nightly
The price is $111
Dec 21 - Dec 22
Total with taxes and fees
Tru By Hilton Baltimore Harbor East, MD

About the neighborhood

Baltimore

Central Baltimore getaway .At this Downtown West hotel, you'll be within a 5-minute walk of Charm'tastic Mile and Baltimore Convention Center. USS Constellation and Maryland Science Center are also within half a mile (1 km).

What's nearby

  • Baltimore Convention Center - 2 min walk - 0.1 miles
  • CFG Bank Arena - 6 min walk - 0.4 miles
  • National Aquarium in Baltimore - 8 min walk - 0.5 miles
  • Oriole Park at Camden Yards - 8 min walk - 0.5 miles
  • M&T Bank Stadium - 14 min walk - 0.8 miles

Getting around

  • West Baltimore Station - 5 min drive
  • Convention Center Station - 8 min walk
  • Baltimore Washington Intl. Airport (BWI) - 15 min drive

Restaurants

  • ‪Kona Grill - ‬2 min walk
  • ‪Bistro 300 - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Ramen Utsuke - ‬2 min walk
  • ‪Matriarch Coffee - ‬4 min walk

About this property

Hyatt Regency Baltimore Inner Harbor

4-star family-friendly hotel near Charm'tastic Mile, connected to the convention center
Hyatt Regency Baltimore Inner Harbor offers its guests a 24-hour health club and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hyatt Regency Baltimore Inner Harbor. Parking is available for a fee.

This 4-star Baltimore hotel is smoke free.

  • 488 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Built in 1981
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hyatt Regency Baltimore Inner Harbor offers 488 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Baltimore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Reception
Renaissance Baltimore Harborplace Hotel
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 2,485 reviews
$152 nightly
The price is $179
Nov 28 - Nov 29
Total with taxes and fees
Renaissance Baltimore Harborplace Hotel

Property amenities

Family friendly

  • Crib (surcharge)
  • High chair
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 34 per day; includes in/out privileges)
  • Covered valet parking on site (USD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75 per day.
  • Cribs (infant beds) are available for USD 50 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Covered self parking fee: USD 34 per day (in/out privileges)
  • Covered valet parking fee: USD 48 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: USD 50 per night
  • Rollaway bed fee: USD 75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Baltimore Hyatt
Baltimore Hyatt Regency
Baltimore Regency Hyatt
Hyatt Baltimore
Hyatt Regency Baltimore
Hyatt Regency Hotel Baltimore
Regency Baltimore
Regency Hyatt Baltimore
Hyatt Regency Baltimore Hotel Baltimore
Hyatt Regency Baltimore Inner Harbor Hotel
Hyatt Regency Baltimore Inner Harbor
Hyatt Regency Baltimore Inner Harbor Hotel
Hyatt Regency Baltimore Inner Harbor Baltimore
Hyatt Regency Baltimore Inner Harbor Hotel Baltimore

Frequently asked questions

How close is Hyatt Regency Baltimore Inner Harbor to the airport?

Hyatt Regency Baltimore Inner Harbor is 10 mi (15-min drive) away from the Baltimore Washington Intl. Airport (BWI) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Regency Baltimore Inner Harbor?

As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Baltimore Inner Harbor on Dec 14, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Regency Baltimore Inner Harbor have an airport shuttle?

Airport shuttle services are not available at Hyatt Regency Baltimore Inner Harbor.

How close is Hyatt Regency Baltimore Inner Harbor to the beach?

This hotel is 15.8 mi (28-min drive) from Rocky Point Park and Beach.

Does Hyatt Regency Baltimore Inner Harbor offer free breakfast?

Free breakfast isn’t offered at Hyatt Regency Baltimore Inner Harbor, but cooked-to-order breakfast is offered for a fee of between USD 10 and 30 for adults, USD 10 and 30 for children. It's available every day from 6:30 AM to 11:30 AM.

Is there a casino at Hyatt Regency Baltimore Inner Harbor?

No, there is no casino at this hotel, but Horseshoe Casino Baltimore (3-min drive) and Bingo World (10-min drive) are nearby.

What time is check-in at Hyatt Regency Baltimore Inner Harbor?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Hyatt Regency Baltimore Inner Harbor?

Free parking is not available at this hotel. Self parking is available for USD 34 per day, and valet parking for USD 48 per day.

Does Hyatt Regency Baltimore Inner Harbor have a pool?

Hyatt Regency Baltimore Inner Harbor features a seasonal outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Hyatt Regency Baltimore Inner Harbor have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Regency Baltimore Inner Harbor have a spa?

There are no spa services available at this hotel.

How close is Hyatt Regency Baltimore Inner Harbor to downtown Baltimore?

Hyatt Regency Baltimore Inner Harbor is 0.4 mi away from Baltimore.

Hyatt Regency Baltimore Inner Harbor Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1009 out of 1879 reviews
Rating 8 - Good. 419 out of 1879 reviews
Rating 6 - Okay. 237 out of 1879 reviews
Rating 4 - Poor. 118 out of 1879 reviews
Rating 2 - Terrible. 96 out of 1879 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JUSTIN, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Sep 2025

6/10 Okay

Abebaw

Liked: Cleanliness, property conditions & facilities
Convince access
Stayed 1 night in Aug 2025

6/10 Okay

Aaron

Liked: Staff & service
The hotel was clean, the breakfast was great, and the service was fine. I guess I expected it to feel like other Hyatt Regency locations. The bathroom need an update. It was fine, clean, and functional, just not what I thought we were going to get.
Stayed 1 night in Aug 2025

10/10 Excellent

Terri

Stayed 1 night in May 2025

6/10 Okay

Erin

Traveled with family
Liked: Cleanliness, staff & service

costly not worth the cost.

I never been to a high end hotel that did not free coffee. I thought the lobby staff was not friendly. except Jen she was great. Price
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Ricky Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kerisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Armelle

Stayed 1 night in Aug 2025

10/10 Excellent

Talon

Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lakendra B

Stayed 3 nights in Jul 2025

10/10 Excellent

Lakeya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fantastic! Easy check-in/out process, friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really went above and beyond. From the valet drivers to the front desk staff, everyone went out of their way to make our stay convenient and pleasant. We were able to leave our car with valet and our luggage with bellboy while we enjoyed the surrounding area after check out. Staff helped give us walking directions and restaurant suggestions that were spot on. Really great location with the friendliest staff!
Stayed 1 night in Aug 2025

8/10 Good

Tauqeer

Stayed 2 nights in Aug 2025

8/10 Good

Kathy

Stayed 2 nights in Aug 2025

8/10 Good

Nicole

Traveled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Shantay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was pretty standard and perhaps I was expecting more for the price. Views were great from the room. Parking fee is a bit ridiculous though.
Stayed 2 nights in Aug 2025

4/10 Poor

Britney

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Aenne

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The service was excellent. We stayed there for the pool, which was on the rooftop with a great view, but it was unheated and there was no Jacuzzi. Even the eager 7 year old couldn't swim and it was August!
the pool looked wonderful, but it was frigid even in August
Stayed 1 night in Aug 2025

8/10 Good

h john

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is near the convention center hooked by common public area. The staff is friendly but missed cleaning my room during the stay. Beautiful open area and nooks with good chairs and couches. Inside elevators have clear glass sides and riders enjoy the view.
Stayed 7 nights in Aug 2025

4/10 Poor

Alysia

Traveled with partner
Disliked: Amenities, property conditions & facilities
Marijuana and cigarettes smells were coming through bathroom vent from another room. The hotel is in desperate need of a renovation. The staff was somewhat sympathetic to our issue. The odd part to begin our stay is that our room wasn’t ready at 4pm (Check in time) so we had to wait (weird). Once we received notification that our room was ready, finally got to the room and it smelled of cigarettes. We called to the front desk and told them and had to haul our luggage cart back downstairs to get another room to be told that our second room wasn’t ready so we had to wait in the lobby. Our second room was okay, had some damage to the wall and shower needed a deep clean between grout lines. Our hotel experience was ok, underwhelming considering the price. Jose at the front desk was very helpful and pleasant. Penny from the breakfast buffet was so sweet and very accommodating. She was fantastic!!!!
Stayed 2 nights in Aug 2025

4/10 Poor

Richard

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025