"At ck in the front desk clerk was rude said I lost all my Sheraton points and member privileges because I booked threw a third party the bell man was ... " More

By a verified traveler on Thu 13 Apr 2017

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Hotel Description

Sheraton Inner Harbor Hotel places you in the center of Baltimore, within just a 15-minute stroll of popular places like National Aquarium in Baltimore and USS Constellation. Highlights at this hotel include 2 restaurants, a 24-hour fitness center, and a bar/lounge.

Flat-screen TVs with cable channels are featured in all 338 rooms, and you can enjoy WiFi, coffee/tea makers, and free newspapers. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Room service, hair dryers, and phones are also available.

The restaurant, The Orioles Grille, serves local cuisine and is open for breakfast, lunch, and dinner. The Orioles Grille Bar is the hotel's own sports bar. Business amenities include a 24-hour business center, conference space, and meeting rooms. Other amenities include WiFi in public areas, concierge services, and a 24-hour front desk. Full breakfast is available. There's also the convenience of valet parking.

Within a 15-minute walk of this 3.5-star Baltimore hotel, attractions include Oriole Park at Camden Yards and M&T Bank Stadium.

Sheraton Inner Harbor Hotel ratings based on 14 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Nice hotel close to inner harbor

At ck in the front desk clerk was rude said I lost all my Sheraton points and member privileges because I booked threw a third party the bell man was extreamly nice and helpfull the parking cost were ubserd

Posted by on Apr 13, 2017

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5 out of 5

Flexible, helpful staff

Pros: I arrived for a two day conference at the Baltimore Convention Center feeling quite sick. I requested of the hotel staff to permit me to use my room
Cons: Add a small refrigerator to the room.
I had a most pleasant experience at the hotel. The front desk staff and the housekeeping staff were very helpful.

Posted by on Dec 10, 2015

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1 out of 5

The Classic Bait and Switch

Arrived at two thirty and was told that our large twin bed room with a Harbor View ($100 extra)would not be available for two hours but we would be put into an "equivalent room" What a joke, a small standard room with a view of the building next door. As I had booked through Travelocity, the hotel conveyed that it was not their problem. Good by Travelocity, Good by Sheraton Inner Harbor

Posted by on Jul 3, 2015

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5 out of 5

Great staff!

Friendly and helpful staff, comfortable bed, very clean and modern room, hotel restaurant experience was pleasant and lively. Views of harbor are exceptional and location to harbor is ideal! Will continue to choose the Sheraton from all the hotels in the harbor! Thank you for your ongoing #1 service, cleanliness and ideal location!

Posted by , from MD on Aug 26, 2013

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5 out of 5

Very pleasant stay

My first time at this hotel although not my first in Baltimore. Hotel is very attractive, comfortable and located very close to everything. Staff was very pleasant and helpful (with the exception of the ""Business Center"" attendant). Nice touches ranged from the flowers in the lobby to the first-class toiletries in the bath, Would definitely stay here again.

Posted by on Sep 19, 2008

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5 out of 5

Pleasantly surprised

I was pleased with the location. Walking distance to many Harbor attractions and easy parking in a garage. I've stayed at a few hotels in Inner Harbor and have chosen to stay here more than once.

Posted by on Feb 13, 2008

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5 out of 5

Wonderful stay

My husband and I did a weekend Orioles adventure. I couldn't have picked a better hotel. Staff was friendly. The location was right off the MARC transit. $1.60 to Camden Yards from BWI. Rooms were clean. The walls are not thick and you will hear room noise from next door.

Posted by on Jul 17, 2007

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5 out of 5

very clean hotel

We were pleasantly surprised that the rooms were so clean. Very comfortable beds. nicest feature was the close location to inner harbor, not quite two blocks. We would definetly stay at Sheraton on our next visit.

Posted by on Jul 5, 2007

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4 out of 5

Weekend stay

Stayed here for the long weekend. Pool is a joke if you want to swim, but OK for kids to splash around in. Could use a fan in the bathroom! Tried to use the luggage cart ourselves and told only for valet service. Luckily we only had few suitcases. Needed some supplies brought up and this happened very quickly. Meals at grill expensive....so plan ahead. We got a very good deal online so it was worth the price

Posted by on Apr 7, 2007

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2 out of 5

asisterinmotion

This hotel was much too pricey for the room as well as the food. Nothing was great, the experience did not make me want to come back.

Posted by on Apr 2, 2007

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About the Sheraton Inner Harbor Hotel

Location 300 South Charles Street, Baltimore, MD 21201

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, limo/town car service, and meeting rooms are available. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour fitness center, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Inner Harbor Hotel. For a fee, parking is available.

  • 1 building
  • 338 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 17 conference rooms
  • Bar or lounge
  • Business center (24 hours)
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall) (19.3 km / 12 mi)
  • Train station: Baltimore Pennsylvania Station (3.9 km / 2.4 mi)
  • Metro station: Convention Center Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Inner Harbor Hotel offers 338 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

The Orioles Grille - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

The Orioles Grille Bar - Onsite sports bar.

Mortons, The Steakhouse - This restaurant serves dinner only.

Room service (during limited hours) is available.

Nearby Activities

In addition to using the fitness center in the Sheraton, guests can walk or jog along the water at the Inner Harbor 2 blocks away. Twelve miles from the hotel, the Pine Ridge golf course has a driving range and 18-hole course.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Weight limit: 40 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 7.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95-12.95 per day (rates may vary)
  • Self parking fee: USD 23.75 per night
  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Inner Harbor Sheraton
  • Sheraton Hotel Inner Harbor
  • Sheraton Inner Harbor
  • Sheraton Inner Harbor Hotel
  • Baltimore Sheraton
  • Sheraton Baltimore
  • Sheraton Inner Harbour

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.