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4.0 out of 5

"The front desk staff was prompt and courteous. We experienced electric blackouts, cold water, and a room we did not pick. The front desk staff quickly ... " More

By a verified traveler on Tue 02 Jun 2020

Hotel Description

3.5-star hotel near Baltimore Convention Center, connected to the convention center

Downtown Baltimore stay

A stay at this Downtown Baltimore hotel places you steps from Baltimore Convention Center and within a 10-minute walk of Baltimore Inner Harbor Marina. Also, National Aquarium in Baltimore is within half a mile (1 km) and Oriole Park at Camden Yards is within 2 miles (3 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour fitness center. Traveling on business? Take advantage of the 17 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Self parking, a terrace, and a snack bar/deli are also offered.

Soaking tubs, comfy beds

Boasting deep soaking bathtubs, the 338 guestrooms also offer WiFi and pillowtop beds. Flat-screen TVs come with cable channels, and other amenities include room service and premium bedding.

Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$79* Per night/room Oct 30 - Oct 31

Deluxe Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Inner Harbor Hotel ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Inner Harbor Hotel

Everyone (8) Couples (2) Family (5)
3 out of 5

Posted by on Jun 29, 2020

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Comment from Hotel Management

Jun 30, 2020 by Director of Front Office

Dear Guest, thank you for choosing our hotel. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Nery Lopez, Director of Front Office

5 out of 5
The front desk staff was prompt and courteous. We experienced electric blackouts, cold water, and a room we did not pick. The front desk staff quickly moved us to another room when brought to their attention.

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 16, 2020 by Director of Front Office

Dear Guest, thank you for choosing Sheraton Inner Harbor Hotel and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our front desk staff when there were issues with your previous room. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future. Nery Lopez, Director of Front Office

4 out of 5
It was good. Great location and beautiful lobby. Friendly staff

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 14, 2019 by Director of Front Office

Dear Guest, thank you for taking the time to share that your stay at Sheraton Inner Harbor Hotel was a great one. We appreciate you mentioning how much you enjoyed our hospitality and location, and we hope we will be your home whenever you are in the area. Nery Lopez, Director of Front Office

4 out of 5
We had breakfast in the Oriole's restaurant, both ordering eggs Benedict at $16 per person. All of the eggs were badly overcooked---with eggs Benedict the obviously most important part is the eggs, so the breakfast was a very big disappointment. (We would not return to that restaurant, as a result.) Otherwise, our stay was terrific---very helpful staff, helpful room cleaners, good parking, nice to have Wall Street Journal.

Posted by on Sep 8, 2019

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5 out of 5
Nice property and perfect location for a Batimore Orioles game. The hotel is only three blocks away. I would recommend this place. Nice rooms and beds.

Posted by on Aug 9, 2019

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2 out of 5
Room smelled like cigarettes and it was supposed to be a non-smoking facility. Dirty carpet.

Posted by on Jul 28, 2019

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5 out of 5
Checking in was done very quickly, and directions given were excellent.

Posted by on Jun 24, 2019

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4 out of 5
I was in to attend a couple of baseball games, so, location was excellent. Staff were very pleasant and welcoming.

Posted by on Jun 17, 2019

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3 out of 5
A once great hotel, now in decline. Housekeeping deplorable. Oriole's Restaurant a true Third World experience. Sticky tables (I gave it three tries), and a walled-off part to the restaurant. I've seen this sort of place in Southeast Asia, but didn't expect to find it in the States. A good hotel manager could bring this place back, but sadly it appears to be rotten at the top. My advice--book across the street at the Hyatt.

Posted by , from San Diego on Jul 30, 2018

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5 out of 5
Exceptional easy check in with well-trained courteous staff to include housekeeping. Great restaurant, too. Loved the place.

Posted by on May 18, 2018

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About the Sheraton Inner Harbor Hotel

Location 300 South Charles Street, Baltimore, MD 21201

Property Features

There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 22854 square feet (2123 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and gift shops/newsstands are also featured at the business-friendly Sheraton Inner Harbor Hotel. Parking is available for a fee. This 3.5-star Baltimore hotel is smoke free.

  • 1 building
  • 338 guestrooms or units
  • 15 levels
  • 2 dining venues
  • 22854 sq ft of conference space
  • 2123 sq m of conference space
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Baltimore Washington Intl. Thurgood Marshall Airport (BWI) (16 km / 9.9 mi)
  • Train station: Baltimore Penn Station (3 km / 1.9 mi)
  • Metro station: Convention Center Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Inner Harbor Hotel offers 338 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones.

  • Separate bedroom
  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

The Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Mortons, The Steakhouse - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Weight limit: 40 lbs
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 7.95 per day (rates may vary)
  • Self parking fee: USD 33 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Inner Harbor Sheraton
  • Sheraton Hotel Inner Harbor
  • Sheraton Inner Harbor
  • Sheraton Inner Harbor Hotel
  • Baltimore Sheraton
  • Sheraton Baltimore
  • Sheraton Inner Harbour
  • Sheraton Inner Harbor
  • Sheraton Inner Harbor Hotel Hotel
  • Sheraton Inner Harbor Hotel Baltimore
  • Sheraton Inner Harbor Hotel Hotel Baltimore

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.