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Hyatt House Atlanta Downtown

3.5-star property
431 Marietta Street NW, Atlanta, GA 1-855-201-7819
4.0 out of 5
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See all 23 travelocity Reviews

"Derrick was amazing with helping me with my stay. " More

By a verified traveler on Mon 13 Jun 2022

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Hotel Description

3.5-star aparthotel near Centennial Olympic Park

City center stay

Within a 10-minute walk of this Downtown Atlanta aparthotel, you'll find Centennial Olympic Park and World of Coca Cola. Georgia Institute of Technology and State Farm Arena are also within half a mile (1 km).

Free breakfast

This aparthotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Relax with a drink at the bar/lounge and enjoy the free on-the-go breakfast each morning.

Free Internet, flat-screen TVs

Featuring conveniences like sitting areas and refrigerators, the 150 apartments offer free WiFi and free wired Internet, as well as flat-screen TVs. Other amenities include microwaves, premium bedding, and coffee/tea makers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114* Per night/room Oct 4 - Oct 5

Studio, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt House Atlanta Downtown ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hyatt House Atlanta Downtown

Everyone (6) Couples (3) Family (6)
5 out of 5
Derrick was amazing with helping me with my stay.

Posted by on Jun 13, 2022

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Comment from Hotel Management

Jun 21, 2022 by Isaack

Thank you for your feedback!

4 out of 5
Absolutely no early check in. They made us wait 18 minutes to check in at 3pm. Then there was a big line to check in. I’ve never seen a hotel do this.

Posted by on Nov 8, 2021

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Comment from Hotel Management

Jan 4, 2022 by Isaack

Thank you for your feedback. We will use this as a tool to improve our service.

5 out of 5
Clean and comfortable. Friendly staff.

Posted by on Jul 29, 2021

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3 out of 5
Windows were very thin. Loud cars kept us up most of the night

Posted by on Jun 20, 2021

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4 out of 5
The hotel was located within walking distance from the aquarium. The rooms were not ready at check in and they couldn’t accommodate an adjoining room for us. The hotel elevator was broken so everyone shared 1 elevator which was very time consuming. The staff was very friendly.

Posted by on Jun 18, 2021

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Comment from Hotel Management

Jun 19, 2021 by Carolyn B.

Thank you for sharing your feedback with us. We're sorry for any inconvenience the elevator malfunction caused during your stay with us. We are taking the necessary steps with our current vendor to get both elevators operating correctly as soon as possible. We are happy you enjoyed the location and hope that you will come back to visit us for a second opportunity to provide a 5 out of 5 experience. Please let us know if we can be of any further assistance.

1 out of 5
Way over priced! Doesn't look anything like the photos. No parking options other than $40 valet.

Posted by on Jun 14, 2021

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3 out of 5
The hotel isn’t as up to date as it seems in the photos. It is positioned next to a very scary ally way and I wouldn’t stay there again. It gives motel vibes. The staff is slow and rude.

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 13, 2021 by C.Berry

We're sorry to hear that your stay was not to satisfaction. We will review your feedback with our team to take the necessary actions to improve our operations and services. Thank you for bringing this to our attention and we hope that you will reconsider visiting us again in the near future.

2 out of 5
Parking was $40 per night which I was not aware of when I booked this room. Our room had no coffee pot, microwave did not work, no ice bucket, no hair dryer. Beds were comfortable. When we went down for breakfast we had to wait 15-20 minutes for coffee to be made. I was happy with the location but very unhappy with the facility.

Posted by on Mar 23, 2021

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4 out of 5
Richard was at front desk upon arrival, he was super nice.

Posted by on Mar 20, 2021

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3 out of 5
The kitchen and bathroom was nice but there was obvious fixtures missing off the wall and the tv stand had a piece torn off that was just propped up against it

Posted by , from NC on Oct 20, 2020

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Comment from Hotel Management

Oct 21, 2020 by Carolyn B.

Thank you for sharing your feedback with us. It sounds like your room needed some extra TLC and we will address these concerns with our Management team to make sure to resolve these issues. We would like to apologize for any inconvenience this may have caused during your stay with us. We hope to have a second opportunity in the near future to provide a much better experience in the near future.

About the Hyatt House Atlanta Downtown

Location 431 Marietta Street NW, Atlanta, GA 30313

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

The following facilities are closed seasonally each year. They will be closed from February 23 to February 28:

  • Swimming pool

Property Features

Hyatt House Atlanta Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Hyatt House Atlanta Downtown. For a fee, parking is available. This 3.5-star Atlanta aparthotel is smoke free.

  • 150 guestrooms or units
  • 7 levels
  • Built in 2015
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Atlanta Peachtree Station (5.5 km / 3.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt House Atlanta Downtown offers 150 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Bar - Onsite bar.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House Atlanta Downtown Hotel
  • Hyatt House Atlanta Downtown
  • Hyatt House Atlanta Atlanta
  • Hyatt House Atlanta Downtown Atlanta
  • Hyatt House Atlanta Downtown Aparthotel
  • Hyatt House Atlanta Downtown Aparthotel Atlanta

You should know

  • Pool access available from 3:00 PM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.