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 Atlanta •1 Room
 Atlanta • 1 Room
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Crowne Plaza Atlanta - Midtown, an IHG Hotel

3.5-star property
590 W Peachtree St NW, Atlanta, GA 1-855-201-7819
3.3 out of 5
See all 16 travelocity Reviews

"No refrigerator or microwave " More

By a verified traveler on Sat 26 Aug 2023

Points Of Interest

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Hotel Description

3.5-star hotel near Mercedes-Benz Stadium

Downtown Atlanta stay

Within a 15-minute walk of this Downtown Atlanta hotel, you'll find Georgia Institute of Technology and World of Coca-Cola. Also, Fox Theatre is within half a mile (1 km) and Mercedes-Benz Stadium is within 2 miles (3 km).

Multiple dining options

This hotel features 3 restaurants and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and a coffee shop and wedding services are also provided.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Sep 28 - Sep 29

Standard Room - Assigned at Check In

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crowne Plaza Atlanta - Midtown, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Crowne Plaza Atlanta - Midtown, an IHG Hotel

Everyone (6) Couples (3) Family (5)
5 out of 5
No refrigerator or microwave

Posted by on Aug 26, 2023

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Comment from Hotel Management

Aug 27, 2023 by Shantrell Ringo

Hi Vicky,We apologize for any inconvenience caused by the lack of a refrigerator or a microwave in your room. While these amenities are not standard in all rooms, they are available upon request. Your feedback is greatly appreciated as it helps us identify areas where we can improve our service for our guests.Sincerely,Shantrell Ringo Director of Front Office

1 out of 5
The hotel itself is fine. The staff however was very rude and it took an hour to check in. We will never stay here again. Very upset and unhappy

Posted by on Aug 26, 2023

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Comment from Hotel Management

Aug 27, 2023 by Shantrell Ringo

Hi Josh,We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with at a management level and relayed back to the hotel team.Thank you kindly,Shantrell RingoDirector of Front Office

3 out of 5
Employee's are nice. Rooms could use an update as they are older. Only option to park is valet. Had to wait 30 mins plus tonget our vehicle. Numerous other guest in same situation. Find out at checknout that parking is $40-$48 dollars a day. No signage letting guest know except for a sign behind valet stand when picking up vehicle upon checkout. Very displeased to say the least. Will not be staying here in the future.

Posted by on Jun 18, 2023

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Comment from Hotel Management

Jun 18, 2023 by Kelly Boyd, Director of Operations

Apologies for any inconveniences experienced during your stay.

3 out of 5
The valet staff was amazing and kind. I called the day before to confirm my stay but once there had to wait an hour for reservation issues. The room was OLD and musty. The balcony door had no lock and easy access to the next balcony. I had to request a fridge and microwave when that is usually a standard item. :(

Posted by on Dec 5, 2022

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Comment from Hotel Management

Dec 6, 2022 by Kelly Boyd, Director of Operations

I sincerely apologize for any inconveniences you experienced while with us.

2 out of 5
did not like the parking area, did not feel safe at night, price for that type of parking to high, feel hotel should have cover the cost.dirty carpets , broken closet door that came open after any other hotel guess shut there doors. shower head to wide for tub , made floor flood with water while taking a shower. just getting ice was an inconvenience .

Posted by on Dec 6, 2021

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Comment from Hotel Management

Dec 7, 2021 by Adrienne

Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

5 out of 5
The staff was very pleasant and efficient.

Posted by on Oct 31, 2021

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Comment from Hotel Management

Nov 26, 2021 by Adrienne

Thank you for taking the time to complete our guest satisfaction survey. Your positive feedback helps us to continue to provide excellent customer service to all of our guest. We value you as a Loyal Guest and we do hope if your travels bring you back to the Atlanta area that you will choose the Crowne Plaza Atlanta Midtown to accommodate you.

4 out of 5
This hotel can use a major upgrade in the and hallways where you get off the elevators. The lobby area is perfect but the rooms are outdated and have old stains like in the showers and the windows were filthy. You cant access the balconys so there is no point for them to be there. Overall everything was just OK

Posted by on Sep 14, 2021

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Comment from Hotel Management

Sep 14, 2021 by Adrienne

Thank you for taking the time to tell us about your experience at Crowne Plaza ATLANTA - MIDTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5

Posted by on Sep 13, 2021

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1 out of 5
Horrible!! I felt like I was in the middle of a gang party! We felt unsafe, it stank of marijuana and there were police sirens going off all night. Got approached by sketchy people outside the front door waiting for ubers. The room was dirty - mold on the bathroom ceiling, bathroom sink leaked, no door latch on the bathroom door. No microwave or fridge. We asked for toilet paper at 8pm and were told we’d have to go pick it up ourselves. Worst hotel I have ever stayed at!

Posted by on Sep 13, 2021

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Comment from Hotel Management

Sep 14, 2021 by Adrienne

Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

1 out of 5
Charge 40 for valet yet my car was parked in front of hotel where it said will be towed. Room was not clean thoroughly.i got electrocuted from outlet. Had to request a fridge and microwave because ihave a 2 yr old and 1yr old need bottles for. So i unplugged it and it zapped me. My husband is an electrician snd told the front desk. They did nothing so we had to keep kids away from it. The fridge was so tiny i couldn't fit the. Bottles and baby food in it.place was not cleaned thoroughly. Had only two towels in bathrrom upon checkin. So the 184 plus charge me 40 for valet and yet parked my car in street where ot could be towed. Im not happy.

Posted by on Jul 31, 2021

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Comment from Hotel Management

Aug 9, 2021 by Donel Fernandes

Anonymous, Thank you for your recent stay and for taking the time to write a review on our property. I was disappointed to read that you did not have a pleasurable stay on property. Please rest assured that I will be reviewing your comments with our management team accordingly. Regards,

About the Crowne Plaza Atlanta - Midtown, an IHG Hotel

Location 590 W Peachtree St NW, Atlanta, GA 30308

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 31:

  • Swimming pool

Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 31000 square feet (2880 square meters) and includes conference space. A seasonal outdoor pool, tour/ticket assistance, and a vending machine are also featured at the business-friendly Crowne Plaza Atlanta - Midtown, an IHG Hotel. Parking is available for a fee.

  • 1 building
  • 360 guestrooms or units
  • 15 levels
  • 3 dining venues
  • Meeting rooms
  • 31000 sq ft of conference space
  • 2880 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Atlanta Peachtree Station (4.1 km / 2.6 mi)
  • Metro station: North Avenue Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza Atlanta - Midtown, an IHG Hotel offers 360 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This Atlanta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Sitting area
  • LCD television
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

First - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available.

Next - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–35 for adults, and USD 5–35 for children
  • Valet parking fee: USD 48 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlanta Melia
  • Melia Atlanta
  • Melia Hotel Atlanta
  • Crowne Plaza Atlanta Midtown Hotel
  • Crowne Plaza Midtown Hotel
  • Crowne Plaza Atlanta Midtown
  • Crowne Plaza Midtown
  • Melia Atlanta Hotel Atlanta

You should know

  • The seasonal pool will open May 31 and close August 31.
  • Pool access available from 8:00 AM to 8:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.