6/10 Okay
Cassandra
Business traveler
Nov 7, 2025
Disliked: Cleanliness, staff & service
There was only one lamp in the entire room. The headboard had reading lights on either side, and one wasn't working. One of the lights in the bathroom was burned out as well. There was no microwave or mini fridge in the room, which I didn't think still existed in hotels at this day and age. While the bed was very comfortable, none of the other furniture was. Not to mention the wifi was unreliable, so if you have a meeting you're trying to sit through in your room, I hope you have a personal hotspot.
I stayed on the 16th floor, so I can't say anything about the other floors, but the grey wallpaper with grey carpet and generic sepia skyline art at either end of the hall felt more like a hospital or nursing home than a higher end hotel. It also made the wear and tear that much more noticeable.
Breakfast was incredibly overpriced. $20 plus tax for a generic buffet was ridiculous, and don't bother paying in advance through a third party site. It doesn't carry over to your reservation. The bar was just as disappointing, as the bartender and the kitchen were slower than Christmas for bland, overpriced products.
Cassandra
Stayed 3 nights in Nov 2025
