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Quality Inn & Suites Albuquerque Downtown - University

2.5-star property
1315 Menaul Blvd Ne, Albuquerque, NM 1-855-201-7819
2.9 out of 5
See all 25 travelocity Reviews

"Big rooms, space to move around clean and good price " More

By a verified traveler on Sat 17 Apr 2021

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Albuquerque

Heart of Albuquerque

Your stay at this Broadbent Business Park hotel places you within 2 miles (3 km) of Maxwell Museum of Anthropology and University of New Mexico. Indian Pueblo Cultural Center and University of New Mexico Campus Observatory are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like continental breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 136 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$61* Per night/room Nov 15 - Nov 16

Standard Room, 2 Queen Beds, Non Smoking, Poolside (First Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Poolside (First Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Albuquerque Downtown - University ratings based on 25 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn & Suites Albuquerque Downtown - University

Everyone (7) Couples (7) Family (13)
2 out of 5
Unfortunately upon checking into the room we found that the pool was closed (though this seemed to the case in several places), also, the wifi, room phone, and ice maker did not work. When we complained we were told sooner or later it would be fixed but she did not know when and basically "what we have to offer you is just the room". When we immediately decided to cancel she was nice enough to apologize and return our payment.

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 26, 2021 by Trisha

Yes you are correct most pools in Albuquerque are closed. We do have 2 ice machines and yes we are waiting on parts.

2 out of 5
dislike: black mold in bathroom, only 2 towels, no floor mat, 1 wash cloth. bed was uncomfortable and had a dip on one side. room had dirty mop,clorox smell when we walked in. very noisy, i have stated at this hotel before and i was not as noisy... room 115. i will not be staying at this hotel agian.

Posted by on Jul 23, 2021

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Comment from Hotel Management

Jul 23, 2021 by Trisha

I apologize about your stay.

1 out of 5
I have stayed at this hotel numerous times before, even before it re-branded to Quality Inn. After this last stay, I will no longer stay at this location. I paid for a King size room pool side. I got a Queen size room, pool side, but the pool was close. When I asked the manager about the size of the bed in our room, she argued with me saying it was indeed a king. The courtyard was also poorly maintained. Several doors in the hotel were broken. One room was completely boarded up and blocked off, totally unsure why! The breakfast was grab and go, all they had were frozen pancake sausage sandwiches.

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 19, 2021 by Trisha

Thank you for your review. We do have a room boarded, unfortunately we had an elderly guest hit the building. Thank you for your understanding.

2 out of 5
I had to find a working ice machine, only one laundry washer and dryer, some of the staff were clueless, pool wash not in service

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 8, 2021 by Trisha

Thank you, we are waiting for the state of NM for the pool.

2 out of 5
This motel is in terrible disrepair. The filthy doors to the parking lot do not close or lock, so I felt unsafe staying here with my two children. I will stay somewhere on the east side of town on my return trip.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 8, 2021 by Trisha

Thank you for your review. I apologize you felt this way.

1 out of 5
The photo supplied to Travelocity is not for this hotel, it's a picture of another Quality Inn that's in far better condition. This hotel is not clean or modern, and it's in a vary bad part of town. The pool and restaurant were both permanently closed, the ice machine was broken, and the security door to our wing was warped so that it wouldn't shut. As a result, several of the approximately 40 homeless people who were in the parking lot were able to access the hotel itself. When we returned from dinner, there were two of these people snorting drugs less than 20 feet from our room. We packed, leaving behind the food that was left in the refrigerator by a previous occupant, and left. As we went to our vehicle, we observed two more people breaking into a car in the parking lot. It is absolutely the worst place I've ever had the displeasure of visiting.

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jul 1, 2021 by Trisha

The photo was our hotel. We work very herd here to ensure all guests are happy.

4 out of 5
Big rooms, space to move around clean and good price

Posted by on Apr 17, 2021

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Comment from Hotel Management

Apr 22, 2021 by Trisha

Thank you

4 out of 5
The handicap shower was spacious & did not flood the floor like other places we’ve stayed. The bed was so comfy & the sheets just as comfy soft! I loved the couch that we had in our room, it was not squishy but very nice & firm.

Posted by on Jan 4, 2021

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Comment from Hotel Management

Jan 4, 2021 by Trisha

Thank you, I am glad you enjoyed staying with us. Come see us again.

2 out of 5
My room was as I asked, accessible. However, I did not feel very safe on the property. I went to look out my window to see if my vehicle was visible and I saw that the screen was broken and not on properly. I tried to make sure the window was secured and the bar that stops the window from being open was sitting there but had no screws in it. There were people outside who were not staying at the property but I believe had come out of the pool area. They were standing at the door, holding it open for each other. On the best side though, they have the MOST comfortable beds ever!!

Posted by , from New Mexico on Jun 26, 2020

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Comment from Hotel Management

Jun 27, 2020 by Trisha

Thank you Vickie, I will check into all your concerns. Come see us again.

4 out of 5
It looked like some maintenance was overlooked. The ceiling grates in the jacuzzi need attention, for instance.

Posted by , from Las Cruces on Mar 9, 2020

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Comment from Hotel Management

Mar 9, 2020 by Trisha

Thank you Bill, I will talk to maintenance.

About the Quality Inn & Suites Albuquerque Downtown - University

Location 1315 Menaul Blvd Ne, Albuquerque, NM 87107

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn & Suites Albuquerque Downtown - University offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1200 square feet (111 square meters). A library, a terrace, and barbecue grills are also featured at the business-friendly Quality Inn & Suites Albuquerque Downtown - University. Free self parking is available. This Albuquerque hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 2 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Alvarado Transportation Center (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites Albuquerque Downtown - University offers 136 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Albuquerque hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Fuzion Grille - This lobby lounge specializes in fusion cuisine and serves dinner only. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Car required
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Albuquerque Clubhouse Inn
  • Clubhouse Albuquerque
  • Quality Inn Albuquerque
  • Albuquerque Clubhouse Hotel
  • Clubhouse Inn
  • Clubhouse Hotel Albuquerque
  • Clubhouse Inn & Suites Albuquerque Hotel Albuquerque
  • Clubhouse Inn And Suites Albuquerque
  • Quality Albuquerque
  • Quality Inn Albuquerque Downtown University
  • Quality Albuquerque Downtown University
  • Quality Inn & Suites Albuquerque Downtown - University Hotel

You should know

  • The seasonal pool will open in June and close in November.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.