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4.2 out of 5

"Were met at the front desk by Deisha who impressed us with her knowledge and the speed with which she checked us in. Room was perfect, location was al ... " More

By a verified traveler on Fri 30 Jun 2023

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Hotel Description

Hotel near University of New Mexico in Albuquerque

Heart of Albuquerque

Your stay at this Northeast Heights hotel places you within 3 miles (5 km) of University of New Mexico and Rio Grande Trail. Maxwell Museum of Anthropology and UNM North Golf Course are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$135* Per night/room Oct 1 - Oct 2

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Albuquerque Midtown, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Albuquerque Midtown, an IHG Hotel

Everyone (9) Couples (2) Family (11)
5 out of 5
Were met at the front desk by Deisha who impressed us with her knowledge and the speed with which she checked us in. Room was perfect, location was also ideal and all the staff were friendly and helpful. Breakfasts got our days started perfectly. Overall, a perfect 10!

Posted by on Jun 30, 2023

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Comment from Hotel Management

Jul 13, 2023 by Hotel Staff

Thank you so much for your nice respond and acknowledging Deisha. We will make sure to share your comments with Deisha.

1 out of 5

Posted by , from Wittmann on Jun 17, 2023

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Comment from Hotel Management

Jun 20, 2023 by AGM

Thank you for the feedback. We apologize for the inconviniences you faced during the stay.

5 out of 5
It was late and I made the reservation 15 minutes before from the road. The keys were ready and he was very kind. Rooms are big and pillows are nice and soft.

Posted by on Mar 17, 2023

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Comment from Hotel Management

Mar 21, 2023 by AGM

Thank you for the great feedback!

5 out of 5
Clean. Nice place to stay. Seemed to be short staffed.

Posted by , from Oklahoma City on May 16, 2022

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Comment from Hotel Management

May 16, 2022 by AGM

Thank you for the great feedback.

3 out of 5
Nice comfortable room with plenty of space.

Posted by , from HOUSTON on May 5, 2022

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Comment from Hotel Management

May 7, 2022 by AGM

Thank you for the feedback.

5 out of 5
This was the prettiest of the Holiday Inn Express hotels we’ve stayed at this trip.

Posted by , from DALLAS on Jan 3, 2022

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Comment from Hotel Management

Jan 4, 2022 by AGM

Thank you for the feedback.

2 out of 5
I booked this room for my 19 year old daughter so she could stop and sleep in a safe place during her drive from university to home for Winter break. I was not aware that she would not be able to secure the room herself because she’s under 21 and she was treated very rudely by staff once they realized that she was under 21, as if they just assumed that she was up to no good as a young black woman. -Very very disappointing.

Posted by on Dec 12, 2021

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Comment from Hotel Management

Dec 14, 2021 by AGM

Thank you for the feedback, We do have guidelines for age restrictions on our webpage. we apologize if that was an inconvenience during your travels.

5 out of 5

Posted by , from Taos on Nov 1, 2021

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5 out of 5
The pool was great, beds were comfy, breakfast was good.

Posted by , from Taos on Oct 21, 2021

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Comment from Hotel Management

Oct 25, 2021 by AGM

Thank you.

5 out of 5
We found old food in fridge and our coffee pods were used

Posted by on May 14, 2021

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Comment from Hotel Management

May 18, 2021 by Hotel Staff.

We do apologize and will share your comments with our staff. We hope to welcome you back.

About the Holiday Inn Express Hotel & Suites Albuquerque Midtown, an IHG Hotel

Location 2500 Menaul Blvd N.E., Albuquerque, NM 87107

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available. A seasonal outdoor pool, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Albuquerque Midtown, an IHG Hotel. Self parking is free. This Albuquerque hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Alvarado Transportation Center (8.1 km / 5 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Albuquerque Midtown, an IHG Hotel offers 122 accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 2.0 percent

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Express Albuquerque Midtown
  • Holiday Inn Express Hotel Albuquerque Midtown
  • Holiday Inn Express Hotel Suites Albuquerque Midtown

You should know

  • The seasonal pool will open April 20 and close October 15.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.