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4.4 out of 5

"We found old food in fridge and our coffee pods were used " More

By a verified traveler on Fri 14 May 2021

Hotel Description

Hotel perfectly located for exploring Albuquerque

Heart of Albuquerque

Your stay at this Northeast Heights hotel places you within 3 miles (5 km) of University of New Mexico Campus Observatory and Maxwell Museum of Anthropology. UNM North Golf Course and University of New Mexico are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Free buffet breakfast is served. There's a computer station and multilingual staff can provide around-the-clock assistance.

Free WiFi, refrigerators

The individually furnished guestrooms offer free WiFi and free local calls. Flat-screen TVs come with satellite channels, and other amenities include sitting areas and refrigerators.

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$117* Per night/room Oct 17 - Oct 18

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Albuquerque Midtown, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Albuquerque Midtown, an IHG Hotel

Everyone (6) Family (8)
5 out of 5
We found old food in fridge and our coffee pods were used

Posted by on May 14, 2021

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Comment from Hotel Management

May 18, 2021 by Hotel Staff.

We do apologize and will share your comments with our staff. We hope to welcome you back.

3 out of 5
It was nice enough. The air-conditioning was absurdly loud, as were the neighbors, and the trucks and motorcycles on the adjacent freeway.

Posted by on May 11, 2021

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Comment from Hotel Management

May 12, 2021 by AGM

We apologize for excessive noise from AC unit, as to traffic noise that is unfortunately out of ours hands. Thank you for the feedback.

5 out of 5
The check in was super fast which was great because we were tired! The rooms were nice. The only thing was there was a homeless man digging in the trash in the front then he came in and was hanging in the lobby and the police were called. It kind of scared my kids. And the snacks were not in machines and were SUPER expensive. 10$ for a dr pepper water sour patch kids and gummy cherries. Other than that great.

Posted by on Mar 31, 2021

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Comment from Hotel Management

Mar 31, 2021 by FOM

Thank you.

5 out of 5
Very nice and quiet. Maids needs to wipe down windowsills

Posted by on Aug 22, 2020

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Comment from Hotel Management

Aug 25, 2020 by Hotel Staff.

Thanks for the 5 out of 5!

4 out of 5
Beds very comfortable and toilettes you provided were excellent. Negative we found a live roach in our room.

Posted by , from Fort Worth, TX on Aug 15, 2020

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Comment from Hotel Management

Aug 18, 2020 by Hotel Staff.

Hey Ana, thank you for your feedback. We hope to welcome you back again.

4 out of 5

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 16, 2020 by Hotel Staff

Thank you.

5 out of 5
There were plenty of Places for plugs or charging cords, scattered all about the room.

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 7, 2020 by Michaela D.

Thank you for staying with us and we hope to welcome you back. Happy New Year.

3 out of 5
The staff was friendly helpful. The room was ok. There was a roach in the bathroom:(. The room looked like an old room that had tried to be updated. Would not pay this again for this room!

Posted by on Nov 19, 2019

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Comment from Hotel Management

Dec 5, 2019 by Michaela D.

Thank you for your review.

5 out of 5
Light and overlook of my vehicle. Also the security of the building

Posted by on Nov 2, 2019

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Comment from Hotel Management

Dec 5, 2019 by Michaela D.

Thank you for your review.

5 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Dec 5, 2019 by Michaela D.

Happy Holidays.

About the Holiday Inn Express Hotel & Suites Albuquerque Midtown, an IHG Hotel

Location 2500 Menaul Blvd N.E., Albuquerque, NM 87107

Property Features

Free breakfast is served. A computer station is on site and WiFi is free in public spaces. The business-friendly Holiday Inn Express Hotel & Suites Albuquerque Midtown, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Albuquerque hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Alvarado Transportation Center (5.6 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Albuquerque Midtown, an IHG Hotel offers 122 accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Holiday Inn Express Albuquerque Midtown
  • Holiday Inn Express Hotel Albuquerque Midtown
  • Holiday Inn Express Hotel Suites Albuquerque Midtown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.