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Embassy Suites by Hilton Albuquerque

3.5-star property
1000 Woodward Place NE, Albuquerque, NM 1-855-201-7819
4.8 out of 5
Exceptional!
See all 16 travelocity Reviews

"Comfortable, clean and staff very friendly " More

By a verified traveler on Sat 05 Aug 2023

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Hotel Description

3.5-star hotel near University of New Mexico

Heart of Albuquerque

You'll find University of New Mexico and Fresenius Medical Care at Heart Hospital Of New Mexico within 2 miles (3 km) of this hotel. Fresenius Medical Care at Lovelace Medical Center and The Cell Theater are also within 2 miles (3 km).

Free breakfast

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free cooked-to-order breakfast each morning.

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$147* Per night/room Oct 28 - Oct 29

Premium Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Albuquerque ratings based on 16 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Albuquerque

Everyone (7) Couples (2) Family (7)
5 out of 5
Comfortable, clean and staff very friendly

Posted by on Aug 5, 2023

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Comment from Hotel Management

Aug 6, 2023 by GM

Dear Troy,We sincerely appreciate your choice to stay with us and for sharing your positive review. It is wonderful to hear that your experience with us was enjoyable in every aspect. We strive to be your preferred hotel whenever you visit the Albuquerque area. Best,Scott CapeGeneral Manager

5 out of 5
Beautiful

Posted by on Mar 18, 2023

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Comment from Hotel Management

Mar 19, 2023 by GM

Dear Rebecca,Thank you for choosing us! We are happy to hear you enjoyed your stay at our beautiful hotel! Your generous review is greatly appreciated, and we can’t wait to host you again.Best,Scott CapeGeneral Manager

5 out of 5
Please include in the next remodel in room 326 replacement of the shower head Replacement of the tub. The shower controls other than that a nice stay lovely breakfast and staff

Posted by on Jul 26, 2022

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Comment from Hotel Management

Jul 27, 2022 by GM

Dear John, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback, which highlight’s both successes and recommendations for areas of improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip. Best, Scott Cape General Manager

4 out of 5
As always, the Emabassy Suite set up with separate sitting area and bedroom is a pleasant and appreciated set-up when one needs to spend time in the room. The bed was comfortable and the suite roomy. Bathroom definitely needs a vent/fan to reduce bath/shower humidity and odors. Staffing is definitely an issue. Room cleaning has been reduced to once every 7 days unless the guest requests service 24 hours in advance and then you will be added to the list. Many rooms set out trash from Christmas as well as food deliveries. This was not removed in a timely manner. What was out in the afternoon was still there mid-morning. The coffee shop is closed. I would recommend that items like coffee, in-room cups and even toiletries be increased to make up for the lack of room cleanings/refresh of supplies. The front desk was able to provide those items upon request if we went down to pick them up. I would also suggest that they make their "$10/day mandatory parking fee" known when the reservation is made. It is on the website IF you scroll way down to the bottom and read the fine print. This fee should be reflected on the statement/cost provided with reservation or before. That said, they are doing a great job keeping their signature breakfast made-to-order omlette station open and working well! The cook was cheerful and more than efficient!

Posted by on Dec 27, 2021

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Comment from Hotel Management

Dec 28, 2021 by GM

Dear Cindy Holderman, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Scott Cape General Manager

5 out of 5
I thought everything was smooth, comfortable and friendly!

Posted by on Dec 24, 2021

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Comment from Hotel Management

Dec 26, 2021 by GM

Dear Spencer, It is wonderful to hear that you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel and please come see us again in the future. Best, Scott Cape General Manager

5 out of 5

Posted by on Nov 14, 2021

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4 out of 5

Posted by , from San Antonio on Oct 25, 2021

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5 out of 5
I like the city view from the balcony.

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 8, 2021 by GM

Dear Anonymous, We are so glad that our views added to the enjoyment of your visit. It was our pleasure hosting you and we thank you for choosing us. Best, Scott Cape General Manager

5 out of 5
I like this hotel that's why this is our second stay here in the last two years, very clean, nice property but only one issue., Front desk people needs to speak other languages, they only understand one languages.

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 8, 2021 by GM

Dear Anonymous, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel. Your comments, which highlight our successes and one area for improvement, are welcomed as they foster change for the better. We look forward to seeing you upon your return to the area! Best, Scott Cape General Manager

5 out of 5
I really enjoyed staying at this hotel, I would stay here again

Posted by on Mar 9, 2021

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About the Embassy Suites by Hilton Albuquerque

Location 1000 Woodward Place NE, Albuquerque, NM 87102

Property Features

Embassy Suites by Hilton Albuquerque offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A 24-hour business center and 15 meeting rooms are available. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Albuquerque. For a fee, parking is available.

  • 1 building
  • 261 guestrooms or units
  • 9 levels
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 2005
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Separate living room
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Alvarado Transportation Center (2.5 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Albuquerque offers 261 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Albuquerque has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 4.95 (rates may vary)
  • Self parking fee: USD 10.00 per day
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Albuquerque Embassy Suites
  • Albuquerque Embassy Suites Hotel
  • Embassy Suites Albuquerque
  • Embassy Suites Albuquerque Hotel
  • Embassy Suites Hotel Albuquerque
  • Embassy Suites Hilton Albuquerque Hotel
  • Embassy Suites Hilton Albuquerque
  • Embassy Suites by Hilton Albuquerque Hotel
  • Embassy Suites by Hilton Albuquerque Albuquerque
  • Embassy Suites by Hilton Albuquerque Hotel Albuquerque

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.