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Hotel Albuquerque at Old Town

3.5 star property
3.5-star hotel near Albuquerque Convention Center

Choose dates to view prices

Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Restaurant
Outdoor dining
Lobby
Outdoor pool, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Place, Old Town Plaza
    ‪7 min walk‬
  • Place, Albuquerque Convention Center
    ‪4 min drive‬
  • Place, ABQ BioPark Zoo
    ‪5 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite, Balcony

9.6 out of 10
Exceptional
(17 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite

9.8 out of 10
Exceptional
(22 reviews)
  • 603 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds

9.2 out of 10
Wonderful
(96 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(85 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(100 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Albuquerque

Sawmill Area stay.Within a 10-minute walk of this Sawmill Area hotel, you'll find Albuquerque Museum and Nizhoni Gallery. Old Town Plaza and Explora Science Center and Children's Museum are also within half a mile (1 km).

What's nearby

  • Old Town Plaza - 7 min walk - 0.4 miles
  • ABQ BioPark Aquarium - 15 min walk - 0.8 miles
  • Albuquerque Convention Center - 4 min drive - 1.9 miles
  • ABQ BioPark Zoo - 5 min drive - 2.1 miles
  • University of New Mexico - 5 min drive - 3.8 miles

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • ‪Burger King - ‬8 min walk
  • ‪Ponderosa Brewing - ‬6 min walk
  • ‪Paxton's Taproom - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪D. H. LESCOMBES WINERY & BISTRO - Old Town Albuquerque - ‬5 min walk

About this property

Hotel Albuquerque at Old Town

3.5-star hotel near Albuquerque Convention Center
Hotel Albuquerque at Old Town offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges.

A business center and meeting rooms are available. Event space at this hotel measures 39719 square feet (3690 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Albuquerque at Old Town.

This 3.5-star Albuquerque hotel is smoke free.

  • 188 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Meeting rooms
  • 39719 sq ft of conference space
  • 3690 sq m of conference space
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 26.91 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Frequently asked questions

How close is Hotel Albuquerque at Old Town to the airport?

Hotel Albuquerque at Old Town is 8.1 mi (11-min drive) away from the Albuquerque International Sunport (ABQ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Albuquerque at Old Town?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Albuquerque at Old Town on Oct 1, 2025 start from $220.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Albuquerque at Old Town have an airport shuttle?

Airport shuttle services are not available at Hotel Albuquerque at Old Town.

Does Hotel Albuquerque at Old Town offer free breakfast?

Free breakfast isn’t provided at Hotel Albuquerque at Old Town, but cooked-to-order breakfast is offered for a fee of between USD 10 and 30 per person. It's available every day from 7 AM to 10:00 AM.

Is there a casino at Hotel Albuquerque at Old Town?

No, there is no casino at this hotel, but Route 66 Casino (10-min drive) and The Downs Racetrack and Casino (10-min drive) are nearby.

What time is check-in at Hotel Albuquerque at Old Town?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Albuquerque at Old Town?

Free parking is not available at this hotel.

Does Hotel Albuquerque at Old Town have a pool?

Hotel Albuquerque at Old Town features an outdoor pool.

Does Hotel Albuquerque at Old Town have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Albuquerque at Old Town have a spa?

There are no spa services available at this hotel.

How close is Hotel Albuquerque at Old Town to downtown Albuquerque?

Hotel Albuquerque at Old Town is 1.8 mi away from Albuquerque.

Reviews

Hotel Albuquerque at Old Town Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 928 out of 1374 reviews
Rating 8 - Good. 268 out of 1374 reviews
Rating 6 - Okay. 97 out of 1374 reviews
Rating 4 - Poor. 42 out of 1374 reviews
Rating 2 - Terrible. 39 out of 1374 reviews

Reviews

10/10 Excellent

DOUGLAS, Mount Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Old Town.
Stayed 1 night in Aug 2025

10/10 Excellent

TORY, SAN DIEGO

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was nice. Check in was great. Guy was super nice and accommodating. I had just driven 10 hrs from San Diego and was driving 10 the following day taking my daughter, her dog and her car to Oklahoma State University. When we got in late I was going to jump in the shower before bed but the shower wasn’t getting hot so I figured I’d just wait til morning before getting on the road for another -0 hr drive. No hot water at all. On check out I told them there was no hot water and they said some of the rooms had been reporting it. I asked that the manager call me and she did. She was apologetic and said she credited me room service (roughly $50) and the $26 hotel service fee. It was a nice gesture but man I couldn’t put a price tag on a hot shower after that drive. Sort of soured me on the experience
Stayed 1 night in Aug 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

bryce

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely lobby. Friendly staff. Nice room and good a/c
Stayed 1 night in Jun 2025

2/10 Terrible

Richa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deceiving pictures, poor customer service

What a terrible experience. The hotel rooms are not worth $350/night. We saw worn out carpet, no shower pressure, no hot water during our one-night stay. The hotel is truly subpar. We had a fire alarm go off during the morning hours and they left electrical wires hanging on the box on 7th floor which was an ugly site and a huge safety risk. The front desk staff was condescending and rude. They charged us for full day for being 10 minutes past check out time and refused to engage. No decent hotel does that! Especially when your room is getting cleaned as we are leaving and you are not losing any business for the night. When we pushed back, they called security on us. We were with a 2-year-old kid and security asked us questions for upsetting the front desk staff Hossein!! We have traveled to cities all over the world but have never experienced such ludicrous behavior from the front desk staff!
Stayed 1 night in Jun 2025

10/10 Excellent

tashina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to Old Town, Sawmill, clean property, friendly staff! Staying here never disappoints
Stayed 2 nights in Jun 2025

8/10 Good

Angelica, albuquerque

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Stayed 2 nights in Jun 2025

6/10 Okay

Leslie

Stayed 2 nights in May 2025

10/10 Excellent

Kari

Stayed 3 nights in Jun 2025

8/10 Good

JOHN

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Flexible and great customer service.
Stayed 2 nights in May 2025

10/10 Excellent

Mary L

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambience and wonderful staff.
Stayed 1 night in Jun 2025

8/10 Good

Boyd

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good property, minor renovations underway and hallway hvac stays in the upper 80s. Great staff, clean and comfortable. Would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool and hot tub. Garden and property was beautiful. Room was clean.
Stayed 1 night in Jun 2025

6/10 Okay

Jessika

Liked: Cleanliness, property conditions & facilities
Property was fine. Clean and nice. Except there was a wedding happening which played twang country until 10 pm then the wedding party continued late into the night when we had to be up for 4 am flight. The acoustics just carried up the building and was very loud. Glad I had earplugs. Service was friendly. Walkable.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location nice hotel
Stayed 3 nights in May 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, convenient

Conveniently located to Old Town Albuquerque & Sawmill Market — that food court is amazing. Clean, comfortable. Staff friendly & helpful.
Hotel entrance
Sitting areas
Family-friendly food selections
Hot air balloon ride Rainbow Ryders
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Front desk staff very helpful. Arrived early and was able to check in easily. Also checkout was a breeze. Housekeeping was good the first night but totally MIA the second night. We were down at the end of the hall but they still should have seen or had the room on a list to be cleaned. But by the time we got back we were too tired to deal with someone coming to clean so didn’t request for housekeeping to come do their thing. But based on the front desk I’m sure it would have been resolved to some extent. Also one elevator was extremely slow. Like very very slow to close the door. Normally would have to worry abt getting eaten by elevator doors but no worries about this one. It literally took over 20 seconds to close! I know this because we timed it LoL. Would stay again because these issues were not super bad compared to other places.
Stayed 3 nights in Jun 2025

10/10 Excellent

Deanene

Stayed 1 night in Jun 2025

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hard to get water hot in shower, took forever and it was near hot wnough
Stayed 2 nights in Jun 2025

8/10 Good

Justina

Stayed 1 night in Jun 2025

6/10 Okay

James

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast menu was fine, waitress was good, service was slow due to inadequate staffing, hostess was terrible, we will not eat at the restaurant again.
Stayed 3 nights in Jun 2025