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"Lots of room for a large family. Great morning breakfast for a day or so. Same breakfast every day. Didn't use the pool, didn't have time. " More

By a verified traveler on Tue 30 Aug 2016

Hotel Description

Hotel near Balloon Fiesta Park in Albuquerque

Heart of Albuquerque

With a stay at this Northeast Heights hotel, you'll be within half a mile (1 km) of ITT Technical Institute and 2 miles (3 km) of Gruet Winery. Balloon Fiesta Park and Cliff's Amusement Park are also within 3 miles (5 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Laundry facilities are provided for your convenience.

Free WiFi, cable TV

In addition to TVs with cable channels, the 168 guestrooms offer free WiFi and premium bedding. Coffee/tea makers, hair dryers, and phones are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$45* Per night/room Aug 24 - Aug 25

Suite with 2 queen size beds and a sofa bed

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite with 1 King size bed and a sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pan American Inn & Suites ratings based on 19 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Pan American Inn & Suites

Everyone (6) Couples (1) Family (4)
1 out of 5

Posted by on Aug 19, 2019

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1 out of 5

Posted by on Jul 14, 2019

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2 out of 5
No air conditioning, pool was closed, weight room closed, carpet wrinkled in hallway, furniture was worn, card keys took 10-30 minutes to activate, older window panels one wouldn’t stay open. No maid service towels were not changed out. On a good note, the ice machine works by the main entrance. The suite was open and could be comfortable. Staff was friendly.

Posted by on Jun 4, 2019

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2 out of 5
Roof leaking, buckets everywhere. Carpet worn and frayed, a major trip hazard. Hallways dark and unclean. One trashcan in room, one bar of soap, no hairdryer. A/C not working. One ice machine on site.

Posted by on May 12, 2019

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2 out of 5

First and last time

Hotel looks nice at the entrance, once you go to the rooms they look really old and need to be refurbished. A lot of the furniture was very worn out. Blow dryer didn't work either. The walls are paper thin, you can hear the people next door talking almost clearly. Hard time going to sleep. Best part about the hotel was the breakfast though.

Posted by on Sep 6, 2016

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4 out of 5

Late August family visit

Lots of room for a large family. Great morning breakfast for a day or so. Same breakfast every day. Didn't use the pool, didn't have time.

Posted by on Aug 30, 2016

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1 out of 5

AVOID AT ALL COSTS

Pros: Nothing
I arrived at the hotel after landing in Albuquerque at midnight. Upon arriving art the hotel, I knew there was a problem. The lobby was run down and in poor condition. The front desk attendant seemed over worked at 2 in the morning. I have 2 children with allergies and I asked to see our room prior to taking it. Upon entering the room, there was the smell of smoke and perfumes/sprays to cover it up. I pointed this out to the staff and he said he didn't smell anything. I asked to cancel the reservation due to the health concern for my children and he said he would, but I would be charged for the night. When he called the Manager, she initially said ok, but then called back and said she could not eliminate the charge, because Travelocity would charge them for the room anyway. After specking with representatives at Travelocity, I found this to be a lie. When I confronted the Manager with this fact, she said I was being charged anyway and accused me of lying. Overall, I was verbally abused and charged for trying to maintain the health of my children. Do not stay in this hotel....ever.

Posted by on Dec 17, 2015

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5 out of 5

Good hotel

Cons: Bathroom could be larger
Very close to the Albuquerque International Balloon festival, a number of the Balloon crews stayed at the Quality Inn.

Posted by , from Texas on Oct 12, 2015

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Comment from Hotel Management

Oct 15, 2015 by SP

Thank you for taking the time to provide us with your feedback and we look forward to seeing you again.

5 out of 5

Balloon Festival Week

Pros: Location and view of Balloon Festival launches from our tables outside. Easy freeway access.
Cons: Ice machines in each section. But who really cares. This place is great.
Location: Close to everything. Indian Cultural Center, Tent Rocks Nat'l Park, Balloon Festival, Food
WE LOVED our stay here. It is right off the freeway but a little tricky to get to right now with the road construction. Hotel was excellent with a nice Breakfast Buffet. They had tables out front so we could eat breakfast and watch the Balloon's launch from the Festival Park across the freeway from us. We took the Park and Ride to the Balloon Festival our first morning at 5am. Dress in layers because it's cold in the am. We also drove north a few miles to see the Tent Rocks Nat'l Monument - Don't miss this place! Great Hotel, Great Service and Great location. About 6 miles to the Airport. We will stay here again next time we come to town.

Posted by , from Anderson, CA on Mar 24, 2015

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Comment from Hotel Management

Mar 28, 2015 by Sheela

Thank you for taking the time to provide us with your feedback. We value your business and look forward to having you stay with us again!

2 out of 5

eh

Cons: Poor breakfast
Fine, but not nice. I think three stars is a stretch.

Posted by on Nov 15, 2011

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Renovations + Closures

This property is undergoing renovations from 01 April 2019 to 31 December 2019 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Pan American Inn & Suites offers its guests coffee/tea in a common area, laundry facilities, and RV/bus/truck parking. Public spaces have free WiFi. Self parking is free. This Albuquerque hotel is smoke free.

  • 168 guestrooms or units
  • 3 levels
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Albuquerque, NM (ABQ-Albuquerque Intl. Sunport) (17.4 km / 10.8 mi)
  • Parking: Free self parking

Room Amenities

Pan American Inn & Suites offers 168 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. This Albuquerque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM.
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Air conditioning is not provided.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Air conditioning is not provided.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Cash Deposit Required

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Albuquerque
  • Quality Inn Albuquerque
  • Pan American Inn Albuquerque
  • Pan American Inn
  • Pan American Albuquerque
  • Pan American Inn Suites
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.