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Pan American Inn & Suites

2.0 star property
Hotel near Balloon Fiesta Park in Albuquerque

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Photo gallery for Pan American Inn & Suites

Lobby sitting area
TV
Front of property
Outdoor pool
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
7620 Pan American East Fwy NE, Albuquerque, NM, 87109
  • Balloon Fiesta Park
    ‪2 min drive‬
  • Sandia Casino
    ‪5 min drive‬
  • ABQ Uptown
    ‪9 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪15 min drive‬

Room options

View all photos for Suite with 2 queen size beds and a sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite with 2 queen size beds and a sofa bed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite with 1 King size bed and a sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite with 1 King size bed and a sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Albuquerque

Northeast Heights stay.Your stay at this Northeast Heights hotel places you within 3 miles (5 km) of Balloon Fiesta Park and Cliff's Amusement Park. La Luz Trail and Putt-Putt Golf and Games are also within 3 miles (5 km).

What's nearby

  • Balloon Fiesta Park - 2 min drive - 1.7 miles
  • Cliff's Amusement Park - 3 min drive - 2.1 miles
  • Sandia Casino - 5 min drive - 3.5 miles
  • ABQ Uptown - 9 min drive - 5.4 miles
  • University of New Mexico - 10 min drive - 7.7 miles

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Boxing Bear Brewing Co - Firestone Taproom and Brewery - ‬3 min drive
  • ‪Cracker Barrel - ‬13 min walk

About this property

Pan American Inn & Suites

Hotel near Balloon Fiesta Park in Albuquerque
There's a restaurant on site. Public spaces have free WiFi. Pan American Inn & Suites offers its guests an outdoor pool and a fitness center. Pan American Inn & Suites also features a garden, coffee/tea in a common area, and concierge services. Self parking is free.
  • 168 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Concierge
  • Garden
  • Elevator
  • Water dispenser
  • 1 conference room
  • Dining venue
Pan American Inn & Suites offers 168 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Monday and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Heating is not provided
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Heating is not provided. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Albuquerque
Quality Inn Albuquerque
Pan American Inn Albuquerque
Pan American Inn
Pan American Albuquerque
Pan American Inn Suites
Pan American Inn & Suites Hotel
Pan American Inn & Suites Albuquerque
Pan American Inn & Suites Hotel Albuquerque

Frequently asked questions

How close is Pan American Inn & Suites to the airport?

Pan American Inn & Suites is 12.2 mi (15-min drive) away from the Albuquerque International Sunport (ABQ) airport, the closest popular airport to the property.

Does Pan American Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Pan American Inn & Suites.

Does Pan American Inn & Suites offer free breakfast?

Pan American Inn & Suites does not offer free breakfast.

Is there a casino at Pan American Inn & Suites?

No, there is no casino at this hotel, but Sandia Casino (5-min drive) and The Downs Racetrack and Casino (14-min drive) are nearby.

What time is check-in at Pan American Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Pan American Inn & Suites?

This hotel offers free self parking.

Does Pan American Inn & Suites have a pool?

Pan American Inn & Suites features an outdoor pool.

Does Pan American Inn & Suites have a restaurant?

Yes, there is a restaurant on site.

Does Pan American Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Pan American Inn & Suites to downtown Albuquerque?

Pan American Inn & Suites is 6.6 mi away from Albuquerque.

Pan American Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 210 out of 1000 reviews
Rating 8 - Good. 312 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 132 out of 1000 reviews
Rating 2 - Terrible. 142 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was under renovation at the time of my visit. Check in took about 10 min. Once we got into our room we noticed the trash was not taken out from the previous guest. The bathroom had dead cockroaches on the floor. We told the front desk and they wanted to move us to a different room but I opted for the refund. It was disgusting and inexcusable. Don’t stay here!!
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Jerry, Perris Ca.

Business traveler
Liked: Cleanliness, staff & service
For 50 bucks you get a very nice suite at a bargen price. Close to food and shopping.
Stayed 1 night in Mar 2020

2/10 Terrible

Enrique, Torreon

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel Ive ever stayed, no heating, super filthy, rude personel, shady charges, cash deposit. P
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty no heat or cooling ..roaches te worst hotel ever stayed at.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Rhere was no HEAT IN ANY OF THE ROOMS THEY GIVE U A LITTLE HEATER
Stayed 3 nights in Feb 2020

2/10 Terrible

Jennie, Farmington

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We needed to stay in Albuquerque one night so I made reservation for a ground floor room at Pan American Inn & Suites After checking in on Friday, January 24, we entered the room & discovered it was not cleaned!! The worker got us into another room which looked alright We later found the bathtub was not cleaned; it had hair on the tub!! The heater did not work and it got very cold. We didn't have a restful night! On Saturday we found that we needed to stay another night so giving them the benefit of a doubt, I reserved a room at the same motel. The lamp in this room didn't work and the bathroom sink had a very slow drain! To our disappointment, we were given another uncleaned room! We couldn't open the third room which was on the second floor and there was a bad smell on that floor. We just opted to stay in that first room with the slow drain sink! We left early the next morning and was very very disappointed with this motel!! We are not staying there anymore. When we asked to be compensated for all our troubles, Melissa and Shannon said to report it to Expedia since I had booked the room through you. So now that I've presented my complaints, I'd like to be compensated for what we encountered at this particular motel!! Thank you for your consideration.
Stayed 1 night in Jan 2020

8/10 Good

tony

Liked: Staff & service, room comfort
The roof was leaking in hallways and breakfast area. But they didnt have breakfast for two days we were there. The room was not vacum but was comfortable.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away From Here

I reserved two suites. Both smelled horrible. One heater refused to work. One suite had no couch in the room. Even though they advertise hot breakfast on the site and large illuminated sign on the property, they do not. No sheets for the one suite that had a couch. It was a very bad experience and I won’t stay here ever again.
Stayed 1 night in Jan 2020

4/10 Poor

Vianey

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Not a c working 👎👎👎
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk requested $100.00 cash deposit. No ATM avaliable so decided to leave. This was once a quality inn and was one of the nicest places to stay. What happen?? Been downhill for a while now. SIGN on door days no breakfast.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Robert

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

Plaster falling down from water damage. Doors not working. Bed with valleys where too many people slept on it through the years. No hair dryer. TV was very old with a dark picture. Advertised breakfast but a hand written sign that said NO BREAKFAST sorry.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Traveled with family and small children, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
We have stayed there before and was a great place to stay. But over the last several monthes it went downhill very badly. Will not stay there again and will not recomend to anybody.The homless people might not even stay there now
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It must be new management and they are trying to get things fixed up. There were many things that needed to be fixed or were not working correctly. I think when they get it all fixed up and functioning as it should, it will be a nice property, but right now it is clean and the staff was accommodating, but it may take a few weeks to get up to par.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

2/10 Terrible

Richard

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled really bad of dog pee and there was no heat!!!
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Water damage in the lobby, no breakfast, computers were down, tons of bugs in the shower.
Stayed 1 night in Nov 2019

4/10 Poor

Wilbert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

i wasn't too happy

it is good to make your own judgement, all people don't like the same things
Stayed 2 nights in Nov 2019

2/10 Terrible

Duane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing

Stayed 3 nights in Oct 2019

10/10 Excellent

Alexa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay, we really enjoyed the room, our kids really enjoyed the space that was provided. The only we wanted was the swimming pool and it was out of service.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Property conditions & facilities
Could not find it drove 1 hour down road to a different one
Stayed 1 night in Oct 2019