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Isleta Resort and Casino - Adults Only

4-star property
11000 Broadway Blvd SE, Albuquerque, NM 1-855-201-7819

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4.2 out of 5
Very good!
See all 37 Travelocity Reviews

"The single entrance and exit became difficult to deal with especially on the busy weekends. Also, no alcohol. " More

By a verified traveler on Mon 05 Apr 2021

Points Of Interest

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Hotel Description

4-star adults-only resort near Isleta Casino

Near the airport

You'll be within half a mile (1 km) of Isleta Casino and 9 miles (15 km) of Isleta Amphitheater. Albuquerque Dragway is within 9 miles (15 km) and Isotopes Park is within 12 miles (20 km).

27-hole golf course

This romantic resort's golf course and casino are among the highlights. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 201 guestrooms also offer free WiFi and pillowtop beds. Other amenities include free wired Internet, iPod docks, and LCD TVs with digital channels.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$147* Per night/room May 13 - May 14

Standard Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Extended King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Isleta Resort and Casino - Adults Only ratings based on 37 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Isleta Resort and Casino - Adults Only

Everyone (22) Couples (5) Family (10)
2 out of 5
We specifically booked this hotel for the spa and pool only to find out it was closed without any warning. The staff was not apologetic at all. They did not have any amenities open and did not offer any other places to go for the spa. The only way to enter the hotel was through the Casino (they closed and locked the main entrance to the hotel) maybe because of Covid? But that did not make sense to us to have everyone go through one entrance where everyone who is gambling went through which means more exposure. They also told us we had to get a players card to enter even though we were not planning on gambling. They did not have anyone to help us with our luggage and when we finally found a luggage cart and tried to go through the casino entrance staff didn’t even hold the door for us. They just watched us struggle to get through the door. Very disappointed in this hotel. Knowing the hospitality industry this is not the proper way to handle a hotel. Very disappointed!

Posted by on Apr 22, 2021

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Comment from Hotel Management

Apr 23, 2021 by D. Moran

Thank you for your feedback.

5 out of 5

Posted by on Apr 20, 2021

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Comment from Hotel Management

May 3, 2021 by D. Moran

Thank you for yout rating. We hope to have you back again soon!

5 out of 5

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 26, 2021 by D. Moran

Thank you so much for staying with us and for your rating! We hope to see you again soon!

4 out of 5
The single entrance and exit became difficult to deal with especially on the busy weekends. Also, no alcohol.

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 5, 2021 by D. Moran

Thank you for your review and rating. We look forward to having you here again soon!

1 out of 5

Posted by on Apr 2, 2021

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Comment from Hotel Management

Apr 12, 2021 by D. Moran

Thank you for your feedback.

2 out of 5

Posted by on Mar 22, 2021

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Comment from Hotel Management

Apr 1, 2021 by D. Moran

Thank you for your feedback.

1 out of 5
The check in was put chaos, poorly marked with little help form staff. You have to check in through the casino which is about 600 yards of moving through the gaming activity which was very crowded. Valet parking was too busy to be bothered with a hotel guest check in, I thought this looked like a fun and novel place to stay, if you want to relax and have good service, i would stay away

Posted by on Feb 21, 2021

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Comment from Hotel Management

Feb 22, 2021 by D. Moran

Thank you for your candid remarks. We regret to hear about your less than ideal experience. We will continue to do our best to communicate to our guests about what to expect when arriving during the current pandemic. Again, thank you for your comments.

5 out of 5
Clean property and everyone very attentive. Check in was fast and easy.

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 2, 2020 by Kayla S.

Thank you for taking the time to tell us about your recent stay at our Resort. We're very glad to hear that you enjoyed such a wonderful visit! Happy New Year!

5 out of 5
What a beautiful place wish we could of stayed longer

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 29, 2019 by Kayla S.

We wish you could have stayed longer, too! Thank you for giving us the opportunity to welcome you to Isleta Resort & Casino. Cheers!

5 out of 5
Liked everything about the hotel stay, most likely will visit again.

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 26, 2019 by Kayla S.

Thank you for joining us at Isleta Resort. We're delighted to hear that you enjoyed your visit, and we look forward to seeing you again in the future. Until then, we wish you safe & happy travels. Cheers!

About the Isleta Resort and Casino - Adults Only

Location 11000 Broadway Blvd SE, Albuquerque, NM 87105

Renovations + Closures

This property is closed from January 19 2021 to February 3 2021 (dates subject to change).

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Isleta Resort and Casino - Adults Only offers its guests a golf course. Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A casino, gift shops/newsstands, and a sportsbook are also featured at the business-friendly Isleta Resort and Casino - Adults Only. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Albuquerque resort.

  • 1 building
  • 201 guestrooms or units
  • 5 levels
  • Built in 2009
  • Casino
  • Bar or lounge
  • Coffee shop
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking , Limited onsite parking

Transport

  • Airport: Albuquerque International Sunport (ABQ) (14.6 km / 9.1 mi)
  • Parking: Free self parking

Room Amenities

Isleta Resort and Casino - Adults Only offers 201 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. This Albuquerque resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Deep soaking tub
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

Chills - This coffee shop specializes in American cuisine and serves breakfast only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 27-hole golf course.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Golf driving range on site
  • Casino nearby
  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The check-in location differs from the property location. To check in, go to All Hotel guests must enter through main Casino entrance. Front desk staff will greet guests on arrival.

Guests must be at least 21 to stay at this property. All hotel guests must enter through the main casino entrance. Hotel and casino guests must be at least 21 years old.

The check-in location differs from the property location. To check in, guests will need to go to All Hotel guests must enter through main Casino entrance.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 21
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 6.99 per accommodation, per stay

The resort fee includes:

  • Pool access
  • Fitness center access
  • Airport shuttle
  • Business center/computer access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 20 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Isleta
  • Isleta Resort Casino
  • Isleta Casino Albuquerque
  • Isleta Resort & Casino
  • Isleta Resort & Casino Albuquerque
  • Hard Rock Hotel And Casino Albuquerque
  • Isleta Hotel Albuquerque
  • Isleta Resort Casino Albuquerque
  • Isleta Resort Casino
  • Isleta Casino Albuquerque
  • Isleta Resort and Casino - Adults Only Resort
  • Isleta Resort and Casino - Adults Only Albuquerque
  • Isleta Resort and Casino - Adults Only Resort Albuquerque

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.