4.2 out of 5

"Excellent hotel. Nice casino and wonderful spa. The staff was top notch!! " More

By a verified traveler on Fri 23 Mar 2018

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Hotel Description

Family-friendly romantic resort with 3 restaurants

Close to airport

Stay at this Albuquerque resort and you'll be within 9 miles (15 km) of Isleta Amphitheater and Albuquerque Dragway. Isotopes Park and Roosevelt Park are within 12 miles (20 km).

Golf course, outdoor pool

This romantic resort features a golf course, a casino, and a full-service spa. There's fun for all ages with a children's club and a bowling alley, and families will appreciate the picnic area. Enjoy a meal in one of the 3 restaurants and free perks like valet parking and a roundtrip airport shuttle.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 201 guestrooms also offer free WiFi and pillowtop beds. Other amenities include free wired Internet, iPod docks, and LCD TVs with digital channels.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$85 per night

Standard Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Isleta Resort and Casino ratings based on 79 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Isleta Resort and Casino

Everyone (21) Family (2)
3 out of 5
Clean property with some amenities. Room coffee wasn’t the good.

Posted by on Mar 19, 2019

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Comment from Hotel Management

Mar 19, 2019 by Kayla S.

Thank you for joining us at Isleta Resort & Casino. We're sorry to hear that you didn't enjoy the coffee in your room. We hope you were able to swing by our coffee shop on property for some Starbucks to make up for it! We truly appreciate your time with us, and please let us know if we can help you with anything further. Cheers!

5 out of 5
Everything went well at checkin. The staff were able and efficient.

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 14, 2019 by David M.

Thank you so much for sharing your experience.

5 out of 5

Posted by on Jan 19, 2019

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Comment from Hotel Management

Jan 21, 2019 by Kayla S.

Thank you for joining us at Isleta Resort & Casino, Where the Fun Begins!

5 out of 5
Will come back it was nice and clean only had a few not so friendly staff but it wasn't enough to not come back

Posted by on Jan 16, 2019

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Comment from Hotel Management

Jan 21, 2019 by Kayla S.

Thank you for joining us at Isleta Resort & Casino. We regret to hear you encountered some minor guest service concerns, which we hope didn't impact the quality of your stay too greatly. We appreciate the opportunity to serve you, and we hope to see you again soon. Safe travels!

3 out of 5
The accommodations were nice, but because the lobby is attached to the casino I had to deal with the smell of cigarette smoke as soon as I entered. Not really a big deal. The room was your average double queen room. Breakfast at the hotel restaurant was excellent. If I wanted to gamble I would stay there again.

Posted by on Jan 9, 2019

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Comment from Hotel Management

Jan 23, 2019 by Kayla S.

Thank you for taking the time to tell us about your recent experience at Isleta Resort & Casino. We're happy to hear that your stay was enjoyable, including an excellent breakfast to start the day. Please let us know if we can help you with anything further at all. Otherwise, we wish you safe & happy travels!

4 out of 5
Nice stay comfortable room clean and relaxing ........

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 21, 2019 by Kayla S.

Thank you for being a valued guest at Isleta Resort & Casino. We're very happy to hear that your stay was so enjoyable, and we thank you for giving us the opportunity to serve you. Safe travels!

5 out of 5
Nice rooms very spacious! Standard balcony was perfect!

Posted by on Dec 17, 2018

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Comment from Hotel Management

Dec 21, 2018 by Kayla S.

Thank you for being a valued patron at Isleta Resort & Casino. We appreciate you taking the time to share your feedback with us, and we wish you safe travels. Cheers!

5 out of 5
Nice hotel, friendly people ,great services ..got up grade for free

Posted by on Dec 2, 2018

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Comment from Hotel Management

Dec 3, 2018 by Kayla S.

Thank you for taking the time to tell us about your recent stay at Isleta Resort & Casino. We're delighted to hear that your visit was so enjoyable, and we hope you enjoyed your upgrade. Please call us if we can help you with anything further at all. Otherwise, we wish you safe & happy travels!

5 out of 5
Very convenient for me!! Able to get back on highway.

Posted by on Oct 6, 2018

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Comment from Hotel Management

Oct 8, 2018 by Kayla S.

Thank you for joining us at Isleta Resort. We're very happy to hear that you found our location to be convenient and easy. Thanks for sharing your feedback with us, and safe travels!

5 out of 5
Excellent hotel. Nice casino and wonderful spa. The staff was top notch!!

Posted by , from Texas on Mar 23, 2018

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Property Features

Isleta Resort and Casino offers its guests a full-service spa, a golf course, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this resort measures 30000 square feet (2787 square meters) and includes a conference center. A casino, an outdoor pool, and a nightclub are also featured at the family-friendly Isleta Resort and Casino. A roundtrip airport shuttle (available on request) and a train station pick-up service are free. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Albuquerque resort.

  • 1 building
  • 201 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 2009
  • Casino
  • Nightclub
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Albuquerque, NM (ABQ-Albuquerque Intl. Sunport) (14.6 km / 9.1 mi)
  • Property shuttles: Free airport shuttle and train station pick-up
  • Parking: Free valet parking and self parking

Room Amenities

Isleta Resort and Casino offers 201 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Deep soaking tub
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

Tiwa Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Embers Steakhouse - Overlooking the golf course, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Chills - This coffee shop specializes in American cuisine and serves breakfast only. Open daily.

Triple Sevens Saloon - Onsite bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a golf course, a steam room, and a fitness center.

Guests under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Golf driving range on site
  • Golfing on site
  • Bowling alley on site

Spa Services

Spa at Isleta has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Noise-free rooms not guaranteed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 6.99 per accommodation, per stay

The resort fee includes:

  • Pool access
  • Fitness center access
  • Airport shuttle
  • Business center/computer access
  • Valet parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 20 for adults, USD 7 and USD 20 for children (approximately)
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Isleta
  • Isleta Resort Casino
  • Isleta Casino Albuquerque
  • Isleta Resort & Casino
  • Isleta Resort & Casino Albuquerque
  • Hard Rock Hotel And Casino Albuquerque
  • Isleta Hotel Albuquerque
  • Isleta Resort Casino Albuquerque

You should know

  • Isleta Resort and Casino offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.