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Home2 Suites by Hilton Albuquerque/Downtown-University

3-star property
1660 University Boulevard NE, Albuquerque, NM 1-855-201-7819
4.5 out of 5
Excellent!
See all 15 travelocity Reviews

"Great staff service! Very helpful and friendly. Would definitely stay here again. " More

By a verified traveler on Sat 12 Dec 2020

Points Of Interest

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Hotel Description

3-star aparthotel near University of New Mexico

Heart of Albuquerque

Within 2 miles (3 km) of this well-placed aparthotel, you'll find University of New Mexico and University of New Mexico Hospital. Albuquerque Convention Center and Sunshine Theater are also within 3 miles (5 km).

Renovated in 2015

This aparthotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's a gym on site, and laundry facilities and free newspapers are also offered.

Free Internet, kitchenettes

The 123 apartments feature free WiFi and free wired Internet, flat-screen TVs with cable channels, and kitchenettes with refrigerators, microwaves, and dishwashers. Other amenities include sofa beds, sitting areas, and premium bedding.

Studio, 1 Queen Bed, Accessible (Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$118* Per night/room Dec 5 - Dec 6

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (3x3 Transfer Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking (Large)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Home2 Suites by Hilton Albuquerque/Downtown-University ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Home2 Suites by Hilton Albuquerque/Downtown-University

Everyone (10) Family (7)
1 out of 5
The online listing is VERY misleading. The location is more industrial than downtown. It was scary! Homeless people walking the area. The hotel wasn’t full, yet our room was next to the utilities/generator something. It was loud. Then, there was a shooting in the area and police running around the parking lot. WORST HOTEL STAY EVER!! Not recommend.

Posted by on Nov 2, 2021

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5 out of 5
Great staff service! Very helpful and friendly. Would definitely stay here again.

Posted by on Dec 12, 2020

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Comment from Hotel Management

Dec 18, 2020 by Home2 Suites Staff

We are very pleased you have enjoyed your past stay with us. Our staff work to keep a friendly environment and clean facility for our guests. Thank you for choosing Home2 Suites by Hilton and we hope to welcome you back soon!

5 out of 5

Posted by on Jun 24, 2020

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Comment from Hotel Management

Jul 9, 2020 by Home2 Suites Staff

Thank you for choosing Home2 Suites by Hilton and we hope to welcome you back soon!

5 out of 5

Posted by on Jun 6, 2020

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Comment from Hotel Management

Jun 11, 2020 by Jocelyn

Thank you for choosing Home2 Suites by Hilton and we hope to welcome you back soon!

5 out of 5
Nothing everything was perfect. Nothing wrong with the place.

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by Jocelyn

We would first like tot hank you for taking the time to filling out our survey and we are pleased to hear you have enjoyed your past stay with us. Thank you for choosing Home2 Suites by Hilton and we hope to welcome you back soon!

2 out of 5
location was the best of all but the ac heating system was so loud didn't sleep couldn't even drive the next day

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 18, 2019 by Jocelyn

Thank you for taking the time out of your day to filling out our survey. We are very sorry you were unhappy with our HVAC system and will take your comments under consideration as we continue to improve our guests experience. Thank you for choosing Home2 Suites by Hilton and we hope you consider staying with us soon!

5 out of 5
Property was nice and clean and breakfast was good and rooms were good size.

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 4, 2019 by Jocelyn

We would like to thank you for taking the time to filling out our survey and very pleased to hear you have enjoyed your past stay with us. Our staff work to keep a friendly environment and clean facility for our guests. Thank you for choosing Home2 Suites by Hilton and we hope to welcome you back soon!

5 out of 5
Lost wallet amd got it bak n she didnt wamt to taks money for good deed so nive people

Posted by on Dec 16, 2018

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Comment from Hotel Management

Dec 18, 2018 by Jocelyn

We are happy you have enjoyed your past stay with us, and glad we were able to return your wallet to you. Thank you for choosing Home2 Suites by Hilton and we cant wait to welcome you back soon!

5 out of 5

Comfortable and Quiet

Pros: Quiet. Located near a lot of restaurants, the airport, and the major freeways. Beds were comfortable. Price was reasonable.
Cons: Only two people can connect to the free wifi. That was not enough for our family of four.
Location: Near the airport. We ate at Padillas, which was really good (cash only though).
The staff was friendly. The room was clean and comfortable. The facility seems pretty new. The free breakfast was pretty good.

Posted by , from Austin on Dec 30, 2016

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5 out of 5

Great location in the middle of everything

Nice place to stay. Big room for a family of 6. Kids loved the swimming pool. Breakfast was good. Beds were very comfortable.

Posted by , from albuquerque,nm on Dec 18, 2016

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About the Home2 Suites by Hilton Albuquerque/Downtown-University

Location 1660 University Boulevard NE, Albuquerque, NM 87102

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. A fitness center, barbecue grills, and coffee/tea in a common area are also featured at the business-friendly Home2 Suites by Hilton Albuquerque/Downtown-University. Self parking is free. A complete renovation of Home2 Suites by Hilton Albuquerque/Downtown-University was completed in 2015. This 3-star Albuquerque aparthotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 6 levels
  • Built in 2014
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Alvarado Transportation Center (4.1 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Home2 Suites by Hilton Albuquerque/Downtown-University offers 123 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with single sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers and hair dryers. This Albuquerque aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Maximum 2 per room (weight limit: 30 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites Hilton Albuquerque/Downtown-University
  • Home2 Suites Hilton Albuquerque/Downtown-University Albuquerque
  • Home2 Suites Hilton Albuquerque/Downtown-University Hotel
  • Home2 Suites by Hilton Albuquerque/Downtown University
  • 2 Suites Hilton AlbuquerqueUn
  • Home2 Suites by Hilton Albuquerque/Downtown University

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Home2 Suites by Hilton Albuquerque/Downtown-University.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.