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By a verified traveler on Fri 25 Aug 2023

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Hotel Description

Family-friendly stay with indoor pool in Albuquerque

Northeast Heights stay

Your stay at this Northeast Heights hotel places you within 2 miles (3 km) of Rio Grande Trail and Maxwell Museum of Anthropology. UNM North Golf Course and University of New Mexico are also within 2 miles (3 km).

Family-friendly fun

This hotel features a restaurant, an indoor pool, and a bar/lounge. There's fun for all ages with a theme park shuttle and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$80* Per night/room Apr 1 - Apr 2

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking (Two-Bedroom Suite)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ramada Plaza by Wyndham Albuquerque Midtown ratings based on 31 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Ramada Plaza by Wyndham Albuquerque Midtown

Everyone (16) Couples (4) Family (5)
3 out of 5

Posted by on Oct 22, 2023

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5 out of 5

Posted by on Oct 19, 2023

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1 out of 5
The hotel staff was very rude, no check in untill 4 pm even though my itinerary said 3pm.The area is very run down and the hotel is as well. I wont stay in the crap hole ever again..

Posted by on Oct 12, 2023

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5 out of 5
Great customer service

Posted by , from LAS CRUCES on Aug 25, 2023

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3 out of 5
Hotel room was no way near what is shown on hotel website? Hotel room rug was very dirty, furniture was damaged and what appeared to be black mold was on ceiling and wall in bathroom? I also shared this at checkout.

Posted by on Aug 9, 2023

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2 out of 5
no working cold ac in the room

Posted by on Jun 29, 2023

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Comment from Hotel Management

Jun 29, 2023 by Hotel Manager

Dear Guest,We are so sorry to hear that your stay was not up to your expectations. We take all feedback seriously and strive to improve our services accordingly. We hope that you will be willing to give us another chance in the future.Sincerely,Hotel Manager.

2 out of 5
It was a run down property. I was disappointed! The pictures on your site did not match the property.

Posted by on Jun 9, 2023

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Comment from Hotel Management

Jun 10, 2023 by Hotel Manager

Dear Guest,We apologize for the problems you encountered during your stay. We are working on each of them and hope that you will give us another chance to earn your business.Sincerely,Hotel Manager.

4 out of 5
The light fixture didn’t have light bulbs, and the TV didn’t work.

Posted by on Jun 2, 2023

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Comment from Hotel Management

Jun 8, 2023 by Hotel Manager

Dear Guest,Thanks for the stay and the feedback.Your suggestions have been noted, and we have given them to our team to consider.To ensure that these are resolved to the highest standards, all necessary efforts are being made.We hope you will stay with us again despite your unhappiness.We kindly ask for your understanding and further consideration during the visit.Sincerely,Hotel Manager.

2 out of 5
My email said check in time is 3 pm and I was there at 3 and room wasn’t ready and they said check in time is at 4. Very inconvenient

Posted by on May 20, 2023

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Comment from Hotel Management

May 20, 2023 by Hotel Manager

Dear Guest,We apologize for the problems you encountered during your stay. We are working on each of them and hope that you will give us another chance to earn your business.Sincerely,Hotel Manager.

1 out of 5

Posted by on Apr 10, 2023

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Comment from Hotel Management

Apr 10, 2023 by Hotel Manager.

Dear Adriana, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

About the Ramada Plaza by Wyndham Albuquerque Midtown

Location 2020 Menaul Blvd Ne, Albuquerque, NM 87107

Property Features

Ramada Plaza by Wyndham Albuquerque Midtown offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a 24-hour business center and 12 meeting rooms. Event space at this hotel measures 8246 square feet (766 square meters) and includes a conference center. Tour/ticket assistance, a vending machine, and an arcade/game room are also featured at the family-friendly Ramada Plaza by Wyndham Albuquerque Midtown. An area shuttle within 5 miles and a roundtrip airport shuttle during limited hours are free. Self parking is free. Smoking is allowed in designated areas at this Albuquerque hotel.

  • 336 guestrooms or units
  • 4 levels
  • 8246 sq ft of conference space
  • 766 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Alvarado Transportation Center (8.9 km / 5.5 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 5 miles, train station pick-up, theme park shuttle, casino shuttle, and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada Plaza by Wyndham Albuquerque Midtown offers 336 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Rustlers - This restaurant serves breakfast and dinner.

Sandia Springs Lounge - This bar serves dinner only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Ramada Plaza by Wyndham Albuquerque Midtown offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per day, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elegante
  • MCM Elegante Albuquerque
  • MCM Elegante Hotel Albuquerque
  • Hotel Mcm Elegante
  • MCM Elegante Hotel
  • Ramada Plaza by Wyndham Albuquerque Midtown Hotel
  • Ramada Plaza by Wyndham Albuquerque Midtown Albuquerque
  • Ramada Plaza by Wyndham Albuquerque Midtown Hotel Albuquerque

You should know

  • Pool access available from 6 AM to 10 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.