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"Everything was good, checking in was made easy, rooms were small but nice and clean " More

By a verified traveler on Thu 31 Oct 2019

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Hotel Description

Hotel near University of New Mexico in Albuquerque

Near the airport

Your stay at this Victory Hills hotel places you within 3 miles (5 km) of University of New Mexico and University of New Mexico Hospital. Puerto Del Sol Golf Course and The Pit are also within 2 miles (3 km).

Renovated in 2016

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 121 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and free local calls are also available. Housekeeping is available on request.

Studio, 1 Full Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$53* Per night/room Nov 18 - Nov 19

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Suites Albuquerque Airport ratings based on 31 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Albuquerque Airport

Everyone (18) Couples (2) Family (9)
4 out of 5

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jul 9, 2021 by Cesar-GM

Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management

5 out of 5

Posted by on Mar 12, 2021

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Comment from Hotel Management

Jun 25, 2021 by Cesar-GM

Thank you for rating your visit to Extended Stay America, a five-star. It was a pleasure to read you were impressed with how immaculate our property is and that you had a great stay. We appreciate you selecting us, and we look forward to your return. Sincerely, Hotel Management

5 out of 5

Posted by on Aug 26, 2020

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Comment from Hotel Management

Aug 27, 2020 by Hotel Management

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management

2 out of 5
Nothing this is the worst extended stay America I have ever stayed at

Posted by , from Albuquerque on Mar 9, 2020

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Comment from Hotel Management

Mar 9, 2020 by Hotel Management

andy, thank you for selecting our hotel for your stay. We are sorry we did not live up to your expectations for a stellar visit, so please accept our apologies for the issues which impacted your stay, making it less than comfortable. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

5 out of 5

Posted by on Feb 21, 2020

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Comment from Hotel Management

Jun 25, 2021 by Cesar-GM

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management

1 out of 5
Front desk staff was extremely unprofessional the next morning. I will never stay again.

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 2, 2020 by Management

I apologize for the experience you had while staying with us here at the Extended Stay America Albuquerque Airport. If you would like to contact us to give further information regarding the service. Please contact us at any time as someone is always present at the front office. Thank you so much and hope to hear back from you soon!

1 out of 5

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jun 25, 2021 by Cesar-GM

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management

2 out of 5
The property did not have shuttle service, which was stated incorrectly on the booking sight!! The lady at he counter was rude.

Posted by on Oct 31, 2019

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Comment from Hotel Management

Nov 1, 2019 by Hotel Management

Thank you for being our guest. We are sorry for not meeting all of your expectations and regret the inconvenience it caused. Kindly note, the shuttle service is clearly stated on our hotels' website. However, we will verify if we are missing out on any such information. We want to apologize for the behavior of one of our associates at the front desk. Please be assured we will surely be working on the feedback provided by you to enhance our service levels. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management

4 out of 5
Everything was good, checking in was made easy, rooms were small but nice and clean

Posted by on Oct 31, 2019

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Comment from Hotel Management

Oct 31, 2019 by Hotel Management

Thank you for sharing your review with other travelers. It was a pleasure knowing you liked the quick check-in experience and your well-appointed room. We are happy you had a relaxing stay and hope to host you again at Extended Stay America. Sincerely, Hotel Management

1 out of 5
The facility was 32 degrees in the room with no heat that was working, not clean. Did get a refund and didn't stay there.

Posted by on Oct 23, 2019

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Comment from Hotel Management

Oct 24, 2019 by Hotel Management

Please accept our apologies for the issues you encountered in your room and regret the disappointing stay you had with us. We are meeting with the housekeeping and maintenance teams to discuss this situation and reiterate the importance of delivering a well-maintained room to each of our future guests. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management

About the Extended Stay America Suites Albuquerque Airport

Location 2321 International Ave Se, Albuquerque, NM 87106

Property Features

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Albuquerque Airport also features coffee/tea in a common area, laundry facilities, and a front desk safe. Free self parking is available. A complete renovation of Extended Stay America Suites Albuquerque Airport was completed in July 2016. This Albuquerque hotel is smoke free.

  • 121 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Alvarado Transportation Center (5.7 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Albuquerque Airport offers 121 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. This Albuquerque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Albuquerque Airport
  • Extended Stay America Hotel Albuquerque Airport
  • Albuquerque Extended Stay
  • Extended Stay Albuquerque
  • Extended Stay America Albuquerque Airport Hotel
  • Extended Stay America Albuquerque Airport
  • Extended Stay America Suites Albuquerque Airport Hotel
  • Extended Stay America Suites Albuquerque Airport Albuquerque

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.