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4.3 out of 5

"The staff at the front desk were very nice and helpful. " More

By a verified traveler on Fri 17 Jul 2020

Hotel Description

3-star hotel near University at Albany SUNY

In Albany

A stay at this hotel places you within half a mile (1 km) of University at Albany SUNY and 3 miles (5 km) of Crossgates Mall. Times Union Center and Albany Capital Center are also within 6 miles (10 km).

Business services

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 126 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Premium bedding, coffee/tea makers, and free weekday newspapers are also available. Housekeeping is available on request.

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$85* Per night/room Dec 3 - Dec 4

King evolution room

Bed Count 1 King Bed Maximum Occupancy 2 Max

King evolution suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two queen evolution room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Albany/SUNY Area ratings based on 17 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Albany/SUNY Area

Everyone (9) Couples (3) Family (6)
5 out of 5

Posted by on Oct 6, 2020

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5 out of 5
The staff at the front desk were very nice and helpful.

Posted by , from Rochester, NY on Jul 17, 2020

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Comment from Hotel Management

Jul 29, 2020 by HGI SUNY Management

You're 5 star review and comments are very appreciated, Abby! Thank you for staying with us!

5 out of 5
Difficult to find way in but once I got here my stay was excellent

Posted by on Jan 31, 2020

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Comment from Hotel Management

Feb 1, 2020 by HGI Albany/SUNY Management

Thank you for taking a moment to share some feedback. I apologize for the difficulties locating our property! I'm happy to hear you enjoyed your stay and hope to welcome you back again in the future!

5 out of 5
The beds and linens were very comfortable. Room was ready early and we were able to check in early.

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 22, 2020 by HGI Albany/SUNY Management

Thank you for sharing some comments from your recent stay. I'm glad you enjoyed the room and that we were able to accommodate the early arrival for you! We hope to have you stay with us again in the future!

2 out of 5
this property is in serious need of renovation. the rooms are worn down and the fixtures are old and dirty. needs a lot of work.

Posted by on Nov 24, 2019

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5 out of 5
Easy to find after exit from highway and quick and easy access to get back on

Posted by on May 10, 2019

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Comment from Hotel Management

May 11, 2019 by Craig M

Thank you for taking a moment to share your experience.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4 out of 5
Very clean nice place loved swimming pool & Jacuzzi

Posted by on Apr 26, 2019

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Comment from Hotel Management

Apr 26, 2019 by Craig M

Thank you for taking the time to write your comments regarding your recent stay at the Hilton Garden Inn/ Albany/SUNY. We very much appreciate and value your feedback and will share it with our team.

5 out of 5
The facility was very clean and kept up well. Everyone was very pleasant and accommodating

Posted by on Apr 5, 2019

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Comment from Hotel Management

Apr 18, 2019 by Craig Milledge

Thank you for taking the time to write your comments regarding your recent stay at the Hilton Garden Inn SUNY/Albany. We very much appreciate and value your feedback and will share it with our team.

5 out of 5
Bed were comfy. Pool and gym were clean and fun. Lack of parking was problematic since the hotel was filled. Room was clean.

Posted by on Mar 3, 2019

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4 out of 5

Posted by on Jan 29, 2019

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About the Hilton Garden Inn Albany/SUNY Area

Location 1389 Washington Ave, Albany, NY 12206

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Fitness facility
  • Restaurant

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Restaurant
  • Bar/lounge

Property Features

Hilton Garden Inn Albany/SUNY Area offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Albany/SUNY Area. Self parking is free. Smoking is allowed in designated areas at this 3-star Albany hotel.

  • 1 building
  • 126 guestrooms or units
  • 7 levels
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Albany Intl. Airport (ALB) (10.6 km / 6.6 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Albany/SUNY Area offers 126 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Garden Grille & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 11.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Albany/SUNY Area
  • Hilton Garden Inn Hotel Albany/SUNY Area
  • Hilton Garden Inn Albany/SUNY Area Hotel Albany
  • Hilton Garden Inn Albany/SUNY Area Hotel
  • Hilton Garden Inn Albany/SUNY Area Albany
  • Hilton Garn AlbanySUNY Area A
  • Hilton Albany Suny Area Albany
  • Hilton Garden Inn Albany/SUNY Area Hotel
  • Hilton Garden Inn Albany/SUNY Area Albany
  • Hilton Garden Inn Albany/SUNY Area Hotel Albany

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.