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The staff at all levels were focused on making sure we were comfortable and completely satisfied with the accommodations and our overall stay. Our reservation was messed up and they were efficient and generous in making us feel taken care of. Management was very professional and upgraded us no charge ...
The room was supposed to be "garden view" but instead i had to look at a new resort being built. The construction started around 7 am and ended at 8:00 pm.
Had a fantastic time. Loved being about to try different foods and the pools are amazing. The views are gorgeous. Loved it!!
We just returned from a 6 day vacation at Santos Finisterra. From the moment we checked in, we were greeted with smiles and a margarita's! The staff and facilities exceeded our expectations on many levels. We were pleasantly surprised that the food choices were excellent--I'm a vegetarian and had ...
Special thank you to Wendy who made our stay enjoyable. She helped us with great tours, massages and made sure our total needs were met. Hotel surroundings made us feel safe. Great staff.
Mr. Alvarez and his staff were very accommodating and friendly. We had a sense of genuine interest in our comfort from all the wait staff at the pool and restaurant. The room was clean and comfortable and sound of the waves very soothing.
The lobby, restaurant, and bar areas are really nice. Recently remodeled. The room was partially renovated. Close to the beach, restaurants, and some shopping. Nice to have a fridge and dish sink in the room.
Overall it was a good stay. I did not like the fact that they did not clean my room for 2 days. If you want to use the elevator get ready to wait, only one is working and it takes forever. Also be prepared to be attacked by all the staff and airport staff on timeshares!!! Absolutely ridiculous.
We came with a group of 15 people to celebrate a birthday. The staff was always so accommodating and made sure we were well taken care of. The hotel itself is beautiful and well maintained. Rooms are modern and all have a great view. Food and drinks were the icing on the cake. Usually all inclusive ...
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